10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
60,668 miles

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« Read the previous 20 complaints

problem #723

Jun 102016

Fusion

  • 46,900 miles
Vehicle loses acceleration a wrench illuminates on the dash and I have both P2111 and P2112 trouble codes with a check engine light on. At highway speed the vehicle had to coast to the side and be restarted in order to accelerate. 2010 Ford Fusion hybrid with 46,900 miles on it.

- Midwest City, OK, USA

problem #722

Jun 082016

Fusion

  • 65,500 miles
While driving at highway speeds my vehicle lost power (I.e. the engine and electronics stayed active, however my accelerator no longer was operable). I coasted to the side of the road and my engine began to operate in a rough manner. I also noticed that my RPM indicator was bouncing erratically from low to about half way along the dial. My check engine light also illuminated. I shut the vehicle down and immediately turned it back on and operation was restored.

- Seaside, CA, USA

problem #721

May 132016

Fusion

  • 99,400 miles
Car in motion rapidly decelerated on major highway at speed of 65 mph. Code on computer showed a throttle body issue. Ford has agreed to replace throttle body

- Belcamp, MD, USA

problem #720

Apr 092014

Fusion

  • 85 miles
Intake fuel outlet has a problem car jerks transmission is horrible

- El Mirage, AZ, USA

problem #719

Mar 302016

Fusion

  • miles
Leaking transmission fluid after defective axle shaft wore seal down. Multiple customer complaints of same issue.

- Maple Valley, WA, USA

problem #718

Mar 012016

Fusion

  • 51,000 miles
The wrench light is on and I lost power and speed I was on a street.

- Houston, TX, USA

problem #717

Feb 272016

Fusion

  • 83,000 miles
Worn axle shaft seal at only 83,000 miles. Possible poor surface finish on the axle shaft. Transmission fluid leaking from the drivers front half shaft.

- Norwood, OH, USA

problem #716

Oct 172014

Fusion

  • 51,000 miles
While driving on the interstate at about 70 miles per hour, my power steering went out. I could do nothing to restore it. That was about a year and a half ago. I took it to a Ford dealer and they wanted $100 to look at it and $1800 to repair it. I am on a fixed income and cannot afford the cost of repairs. It went out at 51,000 miles. Shortly after this hapened the transmission start leaking. I have to add 2 quarts per month. I have called Ford several times and they have no recalls on this year. Over 90% of the complaints on this web site have to do with 2010 Ford Fusion steering problems. My wife can longer drive this car and due to heart surgery there are times when I can not drive it. I finally contacted a lawyer and the state of West Virginia attorney generals office. I have been a faithful form customer for many years and this is the biggest piece of junk it has ever been my displeasure to own. My next step is to quit making payment on it. I still owe $14,000 on this piece of scrap metal.

- Charleston, WV, USA

problem #715

Feb 172016

Fusion

  • 133,000 miles
1st time, I was stopped at a red light after driving 50 miles when the light turned green, I stepped on the gas, the car rev'd like the car was in neutral and would not go into gear. After several tries, it went into gear and drove ok. The 2nd time, I was traveling about 60 mph, and the car started reving at 4,000 rpms and lost all power. I pulled over, put it in neutral and back in gear several times till it started again. I pulled out again on the 4 lane and the car continued reving at around 4,000 rpms and had no power so I got off the road again. The "wrench" trouble light lit up. I turned the car off, sat about 5 minutes, started it back up and it worked fine. I took it straight to a Ford dealer who could not find out what was wrong with it.

- Mount Pleasant Mills, PA, USA

problem #714

Sep 012015

Fusion

  • 80,000 miles
Transmission is leaking just like the hundreds of others I'm reading about on forums and it sounds like a very common problem that must be constantly repaired.

- Allen, TX, USA

problem #713

Jan 012016

Fusion

  • 123,000 miles
The contact owns a 2010 Ford Fusion. While driving 25 mph, the transmission failed to shift into second gear and the engine reduced power and check engine warning lights illuminated. The contact mentioned that the vehicle was recently repaired under NHTSA campaign number: 15V793000 (fuel system, gasoline). The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 123,000.

- Melvindale, MI, USA

problem #712

Dec 262015

Fusion

  • 76,000 miles
Delayed shifting, engine revs with little pressure on gas pedal and car lurches forward violently.

- Rochester, NY, USA

problem #711

Jan 072015

Fusion

  • 76,000 miles
Vehicle shuts down while cruising on the freeway. The wrench light came on. Lost control of throttle and had to pull over to the shoulder. The car wouldn't rev up or anything. After turning the car off and starting it back up again it drove fine and the wrench light disappeared.

- Oakland, CA, USA

problem #710

Aug 012015

Fusion

  • 50,000 miles
Suspected crack in fuel tank due to smell of gasoline under car continuous since summer of 2015, plus clutch regularly slips now also as though problem in transmission.

- Pittsburgh, PA, USA

problem #709

Nov 062015

Fusion

  • 136,000 miles
On Friday November 6th 2015 after doing some appointments and errands, I started my car in the parking lot and a warning lit up "power steering assist fault" and the car would not steer. When I put it in drive another warning came on "advance trac failure" with a picture of a car swerving. I drove it to my mechanic steering with great difficulty and care about three blocks away. He told me I needed a new drive train but the Ford dealer said the part was on national back order, they could not say how long it would take to get. My car is 5 years old with 136,000 miles. I have never had any other issues with this vehicle and this happened very suddenly for the first time. My car is well maintained and serviced regularly. Ford Motor Co and two dealers say this is not under warranty because of the mileage and the part alone cost $1649. They all said they have never heard of this problem happening before now but their are many complaints of this problem that have been reported to NHTSA. Is this being investigated for possible recall?

- Glide, OR, USA

problem #708

Oct 142015

Fusion

  • 111,123 miles
I have a 2010 Ford Fusion sel AWD V6 which I purchased about 2 years ago. I have started noticing shifting problems with my car. It first started about 3 weeks ago now. The car acted like it couldn't figure out what gear to go in, while making a left turn through traffic it hesitated a lot & then figured out what gear to get into, barely avoiding an accident. I was then coming back from the airport with my sister & it clammed down in gears as we started to stop & then lunged forward 2 times almost hitting the car in front of me. I have taken it into the shop & they said they needed to reflash the PCM, this was done the day before yesterday. I got it back yesterday & it started doing the exact same things. I have seen that a recall notice was sent out to some people years ago with a time limit on getting this fixed. Recall notice 10B15. It said it ended in April of 2011. Can thr be a time limit on this sort of thing? some people don't have $1,000's of dollars to fix cars. What can someone do to correct this issue.

- Lehi, UT, USA

problem #707

Oct 122015

Fusion

  • 65,000 miles
While stopped at red light and stop signs attempting to turn, the vehicle would rev itself corresponding with a rapid increase/decrease in RPM. Upon acceleration the car would stutter and the engine turned off while allowing me to enter the intersection resulting in very close calls. This has been recurring with more frequency.

- Fort Myers, FL, USA

problem #706

Sep 282015

Fusion

  • 78,000 miles
The contact owns a 2010 Ford Fusion. While driving 55 mph, the vehicle lost speed and failed to accelerate when depressing the brake pedal. The instrument panel light illuminated. The contact coasted the vehicle over to the side of the road and restarted the vehicle. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

- Hialeah, FL, USA

problem #705

Sep 232015

Fusion

  • 90,000 miles
This is the second occasion in 2 years that I am having to have the transmission replaced in my car due to leaving axle seals that continue to leak transmission fluid after replacement. The car has a hard shift between 1st and 2nd gear as well as 2nd to 3rd. I have had the seals replaced three times. The cv joints have been replaced and the transmission was replaced in 2014. It is now 2015 and I am having the same issue I had last year with the same cost associated with the repairs. I am currently waiting on approvals from my extended warranty company to complete the needed repairs. This is also my 2nd complaint for this issue with safercar.gov.

- Jonesboro, GA, USA

problem #704

Jun 012011

Fusion

  • 12,000 miles
Initially took vehicle to dealer for transmission rough shifting. Tech was unable to find cause and trouble report was left "open" since we wouldn't sign as satisfactorily completed. Second incident was identical to first. Years passed by as we learned to live with the rough shifting. More recently, on interstate highway, car lost power, would only accelerate to 50mph with RPM at 6,000. Ford scanned, concluded transmission needs repaired soon. Last evening, my wife was returning from work, the Fusion quickly decelerated to 15-20 mph on open highway. A semi nearly struck her car from behind due to this quick change of speeds, which nearly caused several other collisions. Local auto parts stated code causing engine light to illuminate is 'throttle body' problems, a code (warranty) 'missed' by the Ford dealership. This car has lived an easy life, only 59K miles, very conservative driver and driven on level, paved, mostly interstate highways. The car was properly maintained and bought new from the lot. Please help us, and the public who prefer to purchase american-made autos, to insure that the 'power down' mode of this transmission is addressed, and is a high priority item. Additionally, please reconsider a recall on these transmissions. It is a very costly repair, and a very significant one to our modest income. A transmission failure at 59K miles is unacceptable.

- Barboursville, WV, USA

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