10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
60,668 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #703

Sep 172015

Fusion

  • 66,700 miles
I was accelerating from a stop light. I have a 2010 Ford Fusion manual transmission 4-cylinder engine. I had just shifted into 2nd gear and was at about 15 mph when the car suddenly stopped accelerating. The powertrain warning light came on the dash. The engine was idling - but I was unable to accelerate the car. Fortunately, there was no one behind me, and traffic was not impeded. I pulled to the side of the road and verified electrical systems were working. The engine felt rough. I turned off the ignition and let the car sit for about 15 seconds. I started the car back up, and it ran without issue. I searched online, and found similar complaints on other Fusion. I took the car to a Ford dealership and they replaced the throttle body as well as the fuel valve. Leading up to this, I had noticed some symptoms of shuddering, but, it coincided with a new tank of fuel. I planned to put a new tank of fuel in and see if the problem persisted. The car died prior to a new tank. This is a serious safety issue given that it can easily result in being rear-ended.

- Gilbert, AZ, USA

problem #702

Sep 162015

Fusion

  • 86,251 miles
While driving the car shuts off automatically & the battery/oil light come on. I am able to start the car again after some time, but once I shift the car into gear (D or R) the car shuts off again. Very dangerous especially if I am on a highway. This has been an ongoing problem for 3 weeks now. I've had diagnostics done on the car & no one can pin point what the problem is because they say the check engine light doesn't come on. Also, since last week the car is hesitating & the RPM goes way high & then drops. The car is not shifting it's gears properly. I've only had this car for 1 year & I purchased it used. I am so disgusted & disappointed. A lot of my friends laughed at me when I told them I purchased a "Ford" car. They all say, well, that's what happens when you buy a "Ford". they are sh.. cars.

- Vineland, NJ, USA

problem #701

Sep 082015

Fusion

  • 86,498 miles
Driving at a speed of 60 mph on level road. A warning light (wrench) illuminated on my dash and within approximately 10-15 seconds afterwards the car stopped accelerating. While I was pressing the gas pedal, the car would only rev up and would not pull. So while coasting, I was able to maneuver the car to the side of the road and come to a complete stop. I shifted the car into park and turned it off. Waited 10-15 minutes and then restarted the car, the warning light (wrench) was not illuminated. I then shifted the car into drive and it operated normally. Acceleration was ok and the vehicle drove as though nothing had happened.

- Whitesburg, KY, USA

problem #700

Aug 192015

Fusion

  • 64,500 miles
I am receiving numerous "power steering assistance failure" warnings. It happens upon starting my car and it's now becoming more frequent. The result is a total loss of power steering. I know Ford has recalled this item but my year (2010) was excluded. I believe this is a significant enough safety issue to warrant an addendum to the recall to include the year 2010.

- Lancaster, PA, USA

problem #699

Jun 172015

Fusion

  • 88,500 miles
I was driving the Fusion when the power steering suddenly went out. It is nearly impossible to turn and could cause a serious accident if it goes out while being driven, as mine did. After parking the car, the advance trac and power steering service lights came on. Unacceptable in a car less than 5 years old!!!!

- Archdale, NC, USA

problem #698

May 052015

Fusion

  • 126,000 miles
I was driving on the expressway when the wrench light came on. I went to see what the code was at autopart store and it read transmission over heating. About a week later same thing happened, I went to dealer and paid to put it on machine to find out same thing. Now I notice the transmission slips and acts funny and as of today light came on again. Now I will have to pay again to put on the machine. I read online how this is a problem with a lot of Ford Fusion.and Ford has no solution. Shouldn't Ford look into this problem better?

- Highland, IN, USA

problem #697

Jul 182015

Fusion

  • 130,000 miles
I was driving down the road, accelerating through an intersection when the car jerked, stalled or became unresponsive to accelerating. I could only brake but the radio and A/C were fine and kept right on, the car just would not go. So I slowed down, pulled over, turned the key off, let the car sit a moment, then I turned the car on again. It started up no problem and I drove away. This has happened multiple times accelerating down the road gong anywhere between 25-60mph. After each incident the car seems to have a slight hesitation or so I feel, maybe I'm just being sensitive to the car so I can read it correctly. But each computer problem printout at a non dealership parts store shows nothing is wrong. The wrench warning light comes on when the car stalls during accelerating and the light turns off once I have restarted the car.

- Marana, AZ, USA

problem #696

Aug 082015

Fusion

  • 85,000 miles
On Saturday 08/08/2015 I had a close call. My Ford Fusion lost all acceleration and power. I was going about 55mph and was able to get out of the middle lane but almost got hit from behind about 3 times. My wife was in the car and was so scared that she took a taxi home and would not get back in the car. I am very concerned that Ford doesn't want to take responsibility for this problem, or maybe when something major happen that is when they will step in but it will be too late. I recently spend $350 to get my passenger seat belt fix and I am going to make another appointment to get this loss of power fixed too. I do not want to keep my Ford anymore but I am also afraid to sell to someone and have that person risk their life to drive this vehicle. Please help anyone!

- Ozone Park, NY, USA

problem #695

Oct 302012

Fusion

  • 34,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 65 mph, an unknown warning light illuminated and the vehicle decelerated independently to approximately 10 mph. The contact was able to maneuver to the emergency lane and shut off the vehicle. The contact was able to restart the engine. The vehicle was taken to dealer. The technician diagnosed that the throttle body failed and needed to be replaced. The vehicle was repaired. However, the failure recurred multiple times with the service advancetrac and service power steering message illuminated on the instrument panel. The vehicle was taken to a dealer. However, the technician was unable to duplicate the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 34,000. The VIN was not available.

- Birmingham, AL, USA

problem #694

Jul 312015

Fusion

  • 110,043 miles
The transmission cooling lines completely corroded end to end resulting in a catastrophic failure of the transmission. Fortunately, this occurred locally and was able to bring the car back to my residence. Should the need arisen to accelerate away from oncoming traffic or avoid an accident, the failure of these lines would have prevented that and could have resulted in an accident or fatality. For a car that is only 5 years old, there is an inordinate amount of corrosion on the frame and suspension components of this car. I compare this to a 14 VW golf with 160,000 miles and 7 year old BMW with 108,000 and neither exhibit corrosion of this magnitude. Through Ford Fusion/Mercury Milan/Lincoln mkz forums that this is a common occurrence. I have been in touch with my local Ford dealer and have that this part is back ordered over 10 days resulting in the need to rent a car.

- Long Valley, NJ, USA

problem #693

Aug 032015

Fusion

  • 155,000 miles
The contact owns a 2010 Ford Fusion. While driving at approximately 75 mph, the accelerator pedal was depressed but the vehicle failed to accelerate as the maintenance warning light illuminated. The failure recurred numerous times. The vehicle was taken to an independent mechanic, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 155,000.

- Clifton, NJ, USA

problem #692

Jun 152015

Fusion

  • 119,247 miles
Throttle body failure: I was driving on a major highway when my speed dropped down to pretty much 0 I was pressing the gas and the car would not still go. Then it started to shake and the wrench light came up on the dashboard as I'm still trying to press the gas it still will not go anywhere. I had to pull over to the side of the road immediately because cars were starting to approach me. When I pulled over I had to cut the car off let it sit for a few minutes and try again. From June 15, 2015 this car has done this either everyday or every other day, I was coming from work came off the interstate I-485 and the car started to do the same thing a dump truck was behind me and almost hit me in the back. I had to pull over in the gravel beside the road to avoid this accident, I have a 4yr old son that I'm afraid to even let ride with me because I'm afraid I want be able to pull over in time enough with him being in the back seat he would feel the impact of us being hit. This is highly dangerous when this car goes into this mode you don't have any kind of warning when it does. On my way to work several mornings the car would do this at least 3 times I travel on 2 major highways that are here in monroe/charlotte, nc hwy 74 and I-485. Traffic is pretty much bumper to bumper every morning and every evening there are times I'm afraid I'm not gonna have enough time to pull over. I'm a single parent that feels this car has put me and my son's life in danger!!! Ford should be held responsible for this and from my research I've done I'm not the only Ford owner having this problem. This is highly dangerous and not safe I had faith in Ford up until this point. This should be a recall on this care because of the loss of speed while driving you have no control over the car all you can do is pull over it's like the car is in neutral and someone is pushing it.

- Monroe, NC, USA

problem #691

May 052015

Fusion

  • miles
The contact owns a 2010 Ford Fusion. While driving approximately 70 mph, the accelerator pedal suddenly failed to respond and decelerated to a speed lower than 20 mph with no warning. The contact had to coast the vehicle over to the side of the road and restarted the vehicle to reset the computer each time the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was not available.

- West Lafayette , OH, USA

problem #690

Jun 142015

Fusion

  • 117,000 miles
Advance steering service light came on, once I stopped and restarted the car had no power steering. I let the car die and let it reset itself (battery disconnected) and put it back together still no steering went to a shop they saw 2 codes one was to due with the electronic steering the other was transmission failure due to the the steering code issue.

- Ypsilanti, MI, USA

problem #689

Dec 232014

Fusion

  • 150,567 miles
My mother was driving to knoxville to drop christmas gifts off to are family in bristol tn. The service power steering light came on and then the advance track light. The power steering shut down on her totally while driving the vehicle on the interstate. She has a medical condition in her hands were she would not have the physical strength too drive the car either. So she got it to the emergency on were then I had to drive 4 hours to pick her up while she is stuck on the side of the highway in danger at all times there till someone arrived its a very occurring problem she could of killed her self or others

- Cleveland, TN, USA

problem #688

Apr 182015

Fusion

  • 43,500 miles
I was driving for about an hour down the freeway in cruise control. The car jerked slightly and went limp, decelerating while maintaining a rough idle around 1000 RPM's. the gas pedal was non-responsive while idling and I was able to coast off to the side of the road where there was no throttle response. The wrench light was on the dash. I turned the car off and tried to start it again, it started fine and I was able to drive it the rest of the way home without further incident. I have been afraid to drive anymore on the freeway since or any serious length knowing there is a serious issue with the vehicle. This is a terrible feeling knowing I have a fairly new car that I cannot trust to drive safely in. I have read others stories about this problem and seriously hope the vehicle's issues do not cause me to be involved in any accident on the freeway at high speeds. There is obviously an issue with a serious flaw and needs to be addressed.

- Germantown, WI, USA

problem #687

May 042015

Fusion

  • 69,200 miles
Hello I have a 2010 Ford Fusion I was driving to get on highway to merge left. When I accelerated I was at 55 mph when the car suddenly down shifted I took my foot off the gas and then proceeded to accelerate again slowly. Not to say a car almost hit me from behind because of the downshift problem. It also happens when I start from a stopped position I accelerate and it makes a loud noise and downshifts then the transmission kicks in. Please recall these cars before someone gets killed.

- Mcleansville, NC, USA

problem #686

May 162015

Fusion

  • 83,000 miles
I was driving down the highway at approximately 65mph and came up behind a truck doing about 50mph. I changed lanes and went to pass the truck. As I passed the truck my car accelerated slowly and seemed to not switch gears at the right time, causing a hard shift and a "chug" feel. I passed the truck and slowed down to 60mph and as the car shifted again, it caused another hard shift and "chug" feel. This seems to be a common issue with Ford Fusion. Mine didn't start happening until after the PCM update recall that was done on 2/26/15. I took it into Ford after it happened the first time and they told me that since there is no wrench on the dash and no check engine light with a code, they can't find anything wrong and cannot replicate the problem I described to them. This is ridiculous that many cars have an issue but it looks like since there is no one that has been significantly injured or killed in an accident due to it, that it isn't being fixed. Please recall this and fix it before someone loses their life from this.

- Strongsville, OH, USA

problem #685

Apr 212015

Fusion

  • miles
I was taking my wife to work, as we began to merge into traffic there was a loss of power due to slippage, harshness, and violent shifting in the transmission. I was afraid we were going to cause an accident so I pulled over to allow traffic to pass by. Since then, its been an ongoing occurrence with this issue. We've been to the Ford dealership a few times to address this problem but still it has not been resolved. Upon further investigation via internet I have noticed that we aren't the only ones experiencing this issue. As a husband, father, and consumer I believe that the manufacturer should be held liable for multiple faulty equipment complaints, especially those that can cause serious or fatal accidents if not address.

- Orlando, FL, USA

problem #684

Feb 022015

Fusion

  • 70,000 miles
Ford Fusion transmission oil leaks from left side half shaft area. Had transmission work done at 30,000 from screwed up transmission. Was told seal was too small and Ford new and would replace if those affected brought in for repairs. Now at 70,000 miles, leak as listed above with trans slip as so many posted on internet and going through the same situation. Ford will not repair since they have not been informed that it is a recall item. How many do you need to get this fixed before it becomes a danger driving and trans slips when cold and have to keep filing trans fluid. I bought brand new and still in my possession. Car taken well care of in my possession.

- Sterling Heights, MI, USA

Read the next 20 complaints »