10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,081 miles

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« Read the previous 20 complaints

problem #309

Jul 032013

Fusion 6-cyl

  • 48,500 miles
Vehicles unexpectedly goes into "limp home mode" at reduced power. Vehicle was taken to dealer on July 17, 2013 after repeated incidents. Owner was told by dealer that the throttle control must be replaced. The dealer will order the new throttle control which is on national backorder and should arrive in 1-2 weeks. Even though there have been numerous complaints and news articles about this common problem in the 2010 Ford Fusion, the owner was quoted that the cost to replace the throttle control would be $368 as Ford has yet to take responsibility for this obvious safety problem with the vehicle.

- Carnegie, PA, USA

problem #308

Jul 122013

Fusion

  • 28,000 miles
I own a Ford Fusion 2010. The car ran great until it just unexpectedly stop working while I was driving on I-95 with my son [xxx]. I was driving at 60 mph when the car just stop accelerating when I hit the gas. I instinctively hit my flashers on and started honking my horn to alert other cars because there was no immediate shoulder to pull onto. After about 100 yards of driving at about 5 mph I finally pulled over onto the shoulder. The car started shaking uncontrollably when I stopped. I turned the car off in order to stop the shaking. The experience was terrifying enough that I went home to do research. The information I found floored me. There are literally hundreds on Ford Fusion 2010 owners that have had the same problem. The car just abruptly shuts down because of a defective part. The part is the throttle body. It is mind boggling that Ford has not recalled this car. They are putting money ahead of the safety of their customers. I am appalled that nothing has been done. I demand that Ford makes this right before somebody gets seriously hurt. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Philadelphia, PA, USA

problem #307

Jul 162013

Fusion 6-cyl

  • 15,300 miles
Throttle body quit working while driving at 65 mph. Engine dropped to idle and would not respond to accelerator pedal. Wrench light came on at instrument panel. Coasted across 5 lanes of high speed traffic to reach the road shoulder. After turning off the car and turning it back on the throttle started working again. Dealer says that there is a nationwide back order for the replacement throttle body to fix this problem but there is no recall active.

- Wilmington, DE, USA

problem #306

Jul 062013

Fusion

  • 89,400 miles
Earlier this month, I started my car [Ford Fusion 2010 SE] after having it parked [never having this situation before] my car started vibrating after I turned the car on and barely driving it. I placed the car in park and popped my hood and looked at the engine, the entire thing was vibrating so I turned the car off for a few minutes and restarted, the problem was then gone and I thought hmm.. maybe its just a minor issue. This same thing happened again a few days after and then a few times within the same week up until now. So I'll be driving and the car would just slow down and my engine would be vibrating. I took my car to the shop [barely making it there] I went to "broad & james auto care located at 3288 E broad St columbus, oh 43213" after having a diagnostics done I was advised that I had a throttle body failure and they contacted Ford krieger in columbus oh and was advised that the parts are on back order and that there are no specific date of receipt. Upon research I've found out that this is an ongoing issue for this vehicle. Now my car can't be driven at all.

- Columbus, OH, USA

problem #305

Jul 052013

Fusion 4-cyl

  • 53,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 70 mph, the vehicle stalled and the wrench warning icon illuminated. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 53,000 and the current mileage was 53,600.

- New Brighton, MN, USA

problem #304

Jan 072013

Fusion 4-cyl

  • 42,595 miles
The first occurrence was when I was beginning to accelerate at around 50 mph. The engine lost power and my engine and wrench light came on. Car began to shake and there was no response from the engine just high RPM's and no movement. I pulled over and turned the car off. When I restarted the car, the engine light was on but the wrench light was off. I continued to drive but about 20 miles down the road it did it again. At the time I thought I had got a bad batch of gas. I had filled up that morning. The engine light went out and I drove for another 10,000 miles before it happened again in downtown traffic. Now the car will only go about 2-3 miles before the it goes into the limiting mode. I talked to the dealership and they told me it is the throttle body. They are on at least a week back-order because they can't keep up with the demand of the faulty part.

- Fort Worth, TX, USA

problem #303

Jul 132013

Fusion 4-cyl

  • 35,500 miles
I had just left the dealership after getting an oil change. After driving less than 1 mile the wrench light came on and my car decelerated. I immediately went back to the dealership. They ran a test and said that it passed, but it my be the throttle body. They told me to try again and if I have problems to call. I left again and the same thing happened. I called the service associate and they had me bring it back. The throttle body was replaced.

- Lansing, MI, USA

problem #302

Jul 012013

Fusion 4-cyl

  • 63,000 miles
Approximately 3 weeks ago I noticed a small bucking type symptom while sitting at an idle at stops lights. Today while pulling out from my street onto the main road my car began bucking very bad and stalled. I was able to get it restarted and continued on to work. It happened twice more at stop lights while trying to cross a major highway! I called my mechanic and took it in immediately. They just called to tell me it was the fuel body and that this is a known issue with these cars and the parts are on back order! considering the severity of this issue and the fact that someone could be seriously injured in a accident because of this issue I would demand that Ford issues a recall for these parts immediately!

- Salisbury, MD, USA

problem #301

Jun 042013

Fusion 6-cyl

  • 27,000 miles
Lost power at highway speed. Pulled onto shoulder and restarted engine. Later checked the code, which was P2111. Stopped driving car: In some situations this loss of power could be a safety issue. Dealer replaced throttle body at a cost of $400.

- Long Valley, NJ, USA

problem #300

Jul 122013

Fusion 6-cyl

  • 47,703 miles
Three times, the car hesitated and nearly stalled, then would not accelerate normally. It was stopped and restarted and was able to be driven home but traffic was disrupted on a major thoroughfare and very scary. When we took it to the dealer, they said it was a throttle body problem and was unsafe to be driven home. Unfortunately parts are back ordered and we are without a vehicle because they said it is unsafe to drive, as is.

- Huntington Woods, MI, USA

problem #299

Jul 052013

Fusion

  • 70,000 miles
While driving down the highway at 70mph, the car experienced a sudden loss in power followed by fluxuating RPM and no throttle control. Had vehicle towed to dealership and problem was diagnosed as a faulty throttle body.

- Elizabeth City, NC, USA

problem #298

Jul 222011

Fusion 6-cyl

  • 64,233 miles
Pushed accelerator with no response above idle.

- Cumming, GA, USA

problem #297

Jul 132013

Fusion 4-cyl

  • 50,250 miles
While driving my car lost all acceleration. The wrench light came on and the check engine light came on. I had to quickly pull over to avoid traffic coming up from behind me. I sat on the side of the road turned the car off and waited a couple of minutes before turning it back on. This reset the gauges and I could begin driving home (less than a mile away). On the way home it happened again. Called my Ford dealership, veterans Ford in tampa, fl. I spoke with a service advisor named [xxx], who through my description of the symptoms said that it is the throttle body. They had just fixed three Fusion that very day with the same problem. He said it is a know issue with the 2010 Fusion model and they fix many of these. Seems to me that Ford should realize their is a wide spread issue with this part and it is unsafe. This should be a recalled part in my opinion as it is now going to cost me between 400-700 dollars to repair. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hudson, FL, USA

problem #296

Jul 062013

Fusion 4-cyl

  • 100,000 miles
Car engine unexpectedly jerked and rpms locked at 1000 no matter what was done with gas pedal. Did not recover until turned off and then on. Repeated over the next several days. Also engine would stall when trying to idle. Resolution was replacement of faulty throttle body assembly.

- Point Pleasant, NJ, USA

problem #295

Jun 292012

Fusion 4-cyl

  • 50,066 miles
Driving in heavy traffic the car lost power going up a hill, as if the gas pedal had been disconnected. Luckily I was able to avoid being hit and pulled out of the way. After a few minutes the car did start again but the shifting is strange and it dies a lot. I called Ford dealership and they stated it was probably the throttle body as they had been replacing them left and right. This would not be covered by any warranty and would cost around $500. I then had a private mechanic look at it. He drove it around and the car died on him 3 times in this one trip. So after checking...he confirmed it is the throttle body but the part is on a national back order and would take up to 6 weeks. The manager of the service department at the Ford dealership is very aware of the problem with the Fusion and advised me to contact Ford corporate. I did and their response to the problem was "we apologize for the inconvenience this may have caused you.we highly recommend that your vehicle be inspected by your servicing Ford dealership to determine the cause of any symptoms your vehicle may be experiencing. They have factory trained technicians, comprehensive service information and specialized equipment to help diagnose your vehicle." Right, more money for them. Someone needs to do something about this before someone gets hurt in an accident. Ford needs to stand behind their product. It's obvious by the national back order that there is a problem somewhere.

- Clarksville, AR, USA

problem #294

Jul 112013

Fusion 4-cyl Diesel

  • 56,900 miles
Lost power while driving on freeway. Engine would only idle, very rough. Wrench symbol lit. Shut car off, opened/closed door and car was ok until next incident. Failure occurred several more times while driving home on freeway and at slower speed. Diagnostic at the dealer was a throttle body failure.

- Keego Harbor, MI, USA

problem #293

Feb 132013

Fusion 6-cyl

  • 83,000 miles
Loss of power at highway speed. Vehicle decelerated and would only idle. Wrench symbol lit. Shut car off restarted and car was ok until next incident. Failures became more frequent including failures in rush hour highway traffic. Additional failures occurred at slower speed. Diagnostic at the dealer was a throttle body failure.

- Belleville, MI, USA

problem #292

Jul 102013

Fusion 4-cyl

  • 77,063 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle lost power and stalled. The contact took the vehicle to the dealer where it was determined that the throttle body needed to be replaced however, the part needed to correct the failure was on back order. The failure and the current mileages were 77,063.

- Union City, GA, USA

problem #291

Jun 292013

Fusion

  • 63,000 miles
While I was up to speed (65 mph), the car's wrench light came on, and lost power. All of the electrical systems were still functioning, but the car would not accelerate. I waited a few minutes, tried the car again, and it made it to my destination, and went trouble-free on the return trip home. The car had the same occurrence on Monday, July 8. at that time, I called roadside assistance who came and towed the car to the dealer that services my car. I was told that the throttle body had to be replaced. Estimated repair cost: $387.

- Erlanger, KY, USA

problem #290

Jun 272013

Fusion 6-cyl

  • 113,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 70 mph, the vehicle stalled with the illumination of the check engine light on two separate occasions. The vehicle was taken to an independent mechanic for diagnosis where it was stated that the throttle body needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 113,000.

- Fort Mitchelle, KY, USA

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