Took my car in for the fuel tank recall. The dealer replaced the purge valve and said they inspected my tank, which was good. I was not able to fill my tank full until 5 weeks later and when I did I went straight home and smelled gas very strongly. My car was parked for about an hour and a half when I noticed a huge puddle under it which turned out to be gas. It leaked a quarter tank out! I immediately called the dealer and they told me they couldn't get me in until Thursday, this was Monday. The car sat until then. I drove it to the dealer Thursday. They submitted paper work and pictures to Ford. Friday they heard back from Ford stating they needed to drop the tank to take better pictures. The dealership was not able to do this until Monday. Monday came, Tuesday still no word, and finally on Wednesday I get word saying that Ford denied the recall and are not paying for it. The whole point of the recall was that the purge valve in the canister was building up pressure and cracking tanks. But they denied it. I called Ford's customer line and was connected to a very rude man named ryan who acted like I know absolutely nothing about cars when in fact I have worked on (specifically Ford) cars for over 20 years. He refused to let me speak to a supervisor and then proceeded to tell me that the supervisor would tell me the same as he did. I am very upset. My car is not fixed from the recall and they want me to pay $1000 for a new tank that cracked at the seal from their faulty part.

- Almont, MI, USA

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V793000 (fuel system, gasoline) and 16V384000 (air bags). The contact called towne Ford of redwood city at 650-366-5744 (located at 1601 el camino real, redwood city, ca 94063) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect for 15V793000 (fuel system, gasoline) and VIN tool confirms parts not available for 16V384000 (air bags).

- Belmont, CA, USA

I bought this vehicle a week ago from a well known dealership. I was told the car was tested and had no mechanical problems. It had clean carfax and one owner. After having the car a few days the engine light came on and the car started surging and I lost accelerartion and ability to keep car on the road. I barely made it home and am fearful to drive it. I think there is a problem with the gas tank or similar component. The dealer said it was sold as is so now I have to pay for repairs that should have been detected and fixed. I am seeing other owners of this vehicle having same issues. Ford needs to issue a recall for this. Someone is going to get seriously hurt. I get dialysis 3 times weekly and thought this car would be reliable. Now I will be paying for repairs.

- Tampa, FL, USA

The contact owns a 2010 Ford Fusion. The contact stated that the check engine indicator illuminated and the vehicle hesitated when started. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve (cpv) needed to be replaced. The vehicle was not repaired. The vehicle was also taken to billy howell Ford Lincoln (1805 atlanta hwy, cumming, ga 30040, (770) 887-2311) where it was inspected per NHTSA campaign number: 15V793000 (fuel system, gasoline) in August of 2016. At that time, the contact was informed that no leaks were found on the cpv fuel tank. The contact called the dealer again, but was offered no assistance since the vehicle was previously inspected under the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.

- Johns Creek, GA, USA

When accelerating uphill a gas smell permeates inside car

- Helena, AL, USA

Car dieing while driving down the road

- Lagrange, GA, USA

Every time I push my brakes to stop, my brakes goes all the way down to the floor. I've replaced my master cylinder and my brake booster but it's dong the same thing.

- Hazel Crest, IL, USA

Check engine light stays on as well as check fuel fill inlet message. Obd code shows small emissions leak. The check engine light will occasionally disappear on its own and the check fuel fill inlet message will also go away, but both always reappear eventually. This car has the capless fuel inlet.

- Benson, NC, USA

Started bout December 2017 put gas in read hundred ten miles to E maybe bout 75-80 miles later be 10 miles to E smell fuel especially when idiling

- Georgetown, DE, USA

The contact owns a 2010 Ford Fusion. The contact stated that the vehicle stalled without warning numerous times. The vehicle was taken to priority Ford Norfolk (7520 N military hwy, Norfolk, va 23518) where fault code P1450: "unable to bleed up fuel tank vacuum" was found, which monitors the fuel vapor vacuum and pressure in the fuel tank. The dealer stated that the vehicle was not included in NHTSA campaign number: 15V793000 (fuel system). The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.

- Norfolk, VA, USA

I have a 2010 for Fusion. I have had it for 2 years now and it recently started leaking gas a few weeks ago. It is leaking from my tank by the rear passenger tire and it leaks mostly when I fill up or put at least 3/4 tank of gas in the car. I see that there was a recall on my car for this very issue and I am trying to see if it were too late for me to get it looked at as a part of the recall

- Pittsboro, MS, USA

Recall 15V793000: Fuel tank cracks and leaks fuel. 03/05/2018 my car had check engine light on. I checked it at Firestone service and it showed code P1450. They found that valve cover gasket was leaking. I've been told that this is a recall and I have to go to dealer. While I waited 3 weeks for appointment with dealer my check engine light went off and they just charged me for test and didn't do any repairs. Also they told me that my car was not recalled. Right now I have check engine periodically on for couple days and after that off.

- Hayward, CA, USA

The contact owns a 2010 Ford Fusion. While attempting to drive the vehicle, there was an odor of fuel in and around the vehicle. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. In addition, the contact stated that the vehicle was included in NHTSA campaign number: 15V793000 (fuel system, gasoline). The vehicle was taken to veracom Ford (790 N san mateo dr, san mateo, ca 94401) where it was inspected, but not repaired for the recall. The manufacturer was contacted and provided case number: 12938726-V9Y3Q4. The approximate failure mileage was 88,331.

- San Mateo, CA, USA

Takata recall, Ford most recently recalled the airbags in my car, however just like my previous recall there is no parts available, they say the car is safe to drive but I don't want to risk my safety as well as the others in my car if it is not. Previously my car was stuck at the Ford dealership for over 8 months due to a fuel system recall, and they refused to buy back the car but did significant damage to the paint, and interior of the car when they had it. I have pictures from those damages that never got repair by Ford or the dealer all they agreed to do was replace the battery in the car.

- Blackstone, VA, USA

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The vehicle was taken to sheehy Ford of marlow heights (5000 auth rd, marlow heights, md 20746, (301) 298-0793) where the vehicle was inspected and the remedy was performed. The canister purge valve was repaired and the valve assembly was replaced. Two years later, the check engine indicator illuminated again. The vehicle was taken to an auto shop where it was diagnosed that the canister purge valve needed to be replaced. The contact called sheehy Ford of marlow heights where it was confirmed that the recall remedy was completed. The vehicle was not repaired. The manufacturer was notified and stated that the recall was completed per NHTSA campaign number: 15V793000 (fuel system, gasoline). The failure mileage was 126,000.

- Washington, DC, USA

I was sent a letter that I would be contacted when the replacements were available

- Valley Center, CA, USA

I TOOK MY 2010 FORD FUSION INTO CROSS ROADS FORD IN SHELBY NC - TELEPHONE NUMBER 704-482-6791 FOR THE GAS TANK RECALL IN JANUARY 2017. THE RECALL IS NUMBER 15534. THE DEALORSHIP SAID THAT THEY DID THE RECALL BUT I CONTINUED TO SMELL FUEL VAPORS. IN THE MEANTIME CLASSIC FORD HAS BEEN PURCHASED BY CLASSIC FORD AND THE SERVICE MANAGER, [XXX] IS TELLING US THAT THIS IS MY PROBLEM AND THAT CLASSIC IS NOT RESPOSNILBLE FOR CROSS ROADS MAINTENANCE ISSUES. I CONTACTED CROSS ROADS FORD AGAIN SEVERAL MONTHS LATER AND THEY SAID THAT THEY HAD ALREADY PERFORMED THE RECALL AND THAT IT WOULD COST ME TO HAVE THEM TO CHECK THE ISSUE AGAIN. I TOOK MY CAR TO EARL TINDOL FORD GASTONIA NC O N NOVEMBER 28 AND SERVICE REP THAT THE VALVE ON THE GAS TANK WAS APPARENTLY NOT FIXED OR FIXED PROPERLY. I CALLED THE FORD MOTOR COMPANY CUSTOMER SUPPORT ON WEDNESDAY, NOVEMBER 28 TO SEE IF THEY WOULD ASSIST WITH THE ISSUE AND I WAS DIRECTED BACK TO THE DEALERSHIP (CLASSIC FORD) THAT ORGINALY PERFORMED THE RECALL. I CONTACTED [XXX] AT CLASSIC FORD ON NOVEMBER 28 AND HE SAID TO BRING THE VEHICLE IN AND THEY WOULD LOOK AT THE ISSUE. I WAS NOTIFIED ON NOVEMBER 30 THAT THE VALVE IS APPARENTLY NOT WORKING CORRECTLY AND THAT THIS WAS A NON COVERED CHARGE SINCE THE RECALL WAS ALREADY PERFORMED. I PERCEIVE THAT THIS IS A BAD SAFETY PROBLEM BECAUSE OF THE GASOLINE VAPOR SMELL AND THE VEHICLE COULD IGNITE. I FEEL THAT MY CAR SHOULD BE FIXED AT NO CHARGE BECAUSE I HAVE CONTINUED TO SMELL GASOLINE EVEN AFTER THE RECALL. I CAN BE REACHED AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Cherryville, NC, USA

I had a new battery placed and the oil changed with my local mechanic. I drove 3.5 miles home and, upon turning into my neighborhood, a red "stop safely now" alert flashed. There was no traffic so I proceeded to my home. Approximately 0.2 miles later the car lost acceleration, continuing at 10mph (even with the gas pedal to the floor) before losing all acceleration. I turned the car off and back on. The alarm had cleared. I restarted the car and drove 300 feet when the alarm recurred. I was 50 feet from my driveway so I restarted the car, cleared the alarm and went 15 feet before it recurred, with no ability to move in drive or reverse. I restarted the car a third time and the alarm had cleared again. I was pulling up my driveway at a significant incline when it recurred. I was able to make it up my driveway and park. I called my mechanic and, after a quick on-line search, he informed me there was Ford technical service bulletin 12-5-14 on this specific issue. This was an extraordinarily dangerous situation. This incident occurred without warning. In other circumstances-my wife or children in the car, driving on the highway, driving in rapidly moving traffic- my family's well-being would have been placed at great risk. Ford should not be allowed to jeopardize the safety of my family for a problem they are clearly aware of and are not addressing, I assume to minimize financial losses. What is being done to hold Ford accountable for ensuring the safety of their customers and other drivers on the road who are also placed at risk by this design flaw Ford acknowledges?

- Happy Valley, OR, USA

Purchased used 8/1/14, was not informed of any recalls or issues by dealership. April 2017 after learning by searching on google that there was a recall on fuel tank/system. Spoke with Ford Corp. Which emailed the recall process step by step, was influenced to mention the throttle body which was covered under ext. Warranty. Took to dealer in tucson, AZ jim click Ford. After 3 hours of possessing vehicle I received information that fuel tank/ system and throttle body were not affected and no work was required and even after agreement by Ford Corp. And the sales rep. That no diagnostics fee would be charged. I spent 3 hours arguing that it was covered by warranty and recall. Found out later throttle body is recalled issue, that's why ext. Warranty. Issues with fuel/ air intake required inspecting throttle body. Discovered extensive carbon build up and the fuel tank had evidence of rusting. Jim click Ford of tucson damaged vehicle from driver side to pass. Side in center of vehicle including main frame. Changes to the sync and computer became noticeable due to upgraded options that had never been usable. Ignition switch had been removed and replaced with cheap rubber, lighting no longer existed( light for on/off, acc), was told spark plugs and boots needed to be replaced and they had begun work (without permission). Later that week plugs had been pulled nd inspected, only one plug was no good (had them replaced in December by close family friend who owns mechanic shop 40+ years. Employees left box of approx 50 new jim click coffee mugs, foot prints on passenger door, stole debit card, threw girlfriends underwear and bras out of bag and spread out in trunk.

- El Paso, TX, USA

Vehicle was brought in for purge valve recall (the valve was merely inspected but not replaced). Afterwards the check engine light kept coming on intermittently. Bumps in the highway would cause the check engine light to go on or off. When I attempted to sell the vehicle it would not pass inspection. According to the Ford dealer, this same purge valve involved in the original recall became stuck open. Ford was not willing to fix the problematic purge valve free of charge.

- Parker, CO, USA