10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,486 miles

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« Read the previous 20 complaints

problem #112

Feb 172021

Fusion

  • 81,500 miles
Engine light, advance trac light, ABS light, battery light, tire pressure monitoring system light, alarm light suddenly came on. Then dash went completely blank. Headlights went out, lost control of vehicle at high speed. Dash lights came back on stirring control of vehicle lost. All dash lights started flashing. Breaking system not working.

- Shrewsbury, MA, USA

problem #111

Jan 112021

Fusion

  • miles
On the way to work, I suddenly got 2 alerts "service advancetrac" and "service power steering". I was worried, but steering felt ok to me at the time, I decided to go back home... I left car in middle of street with hazards, I turned the car off, then back on to see if errors would clear. After it started this time, the power steering was completely off, new alerts "service advancetrac" and "service powersteering now". car is now stuck, and unable to be safely driven. It took me 5 minutes to get the car into our parking spot. Steering wheel is barely able to be turned with extreme force. I'm disgusted to see that many, many other complains have been reported for 2010 Ford Fusion with the same exact issues, some resulting in serious car crashes and other injuries, and no recall. It is insane to me that there is no recall on this car. I have no clue what would have happened if I had continued along to work on the beltway, as my life would have certainly been in danger if this locked while I was driving. I've driven cars with no power steering before, but this steering wheel is completely locked, I have no clue how I am going to get it to the dealer without towing costs.

- Baltimore, MD, USA

problem #110

Sep 142020

Fusion

  • miles
My Fusion was on recall for the lug nuts. I took my car in for the replacement lug nuts. The new lug nuts are not the same size. I found that out by rotating my tires. The lug ranch from my car does not fit properly. The covering over the lug nuts that supports the hub caps stripped when trying to loosen the bolts. A standard four way lug wrench would not fit also. I was fortunate my neighbor was home who had a air gun. He had to use a different size socket to even get them loose. The lug nut covers on the lug nuts are a different size then the old recall ones. I never had a problem before removing the old ones with the lug ranch that was provided with my car. If I have a flat while driving theirs no way of changing the flat unless you have an air gun and a certain size socket. I have a friend who drives a Ford Fusion that had a tire that needed to be changed. They ran into the same problem with the new lug nuts. They had to call a tire store to come out to their home with an air wrench and a certain size socket to remove the lug nuts. Ford Motor Company needs to address this problem. Which I doubt they will. They haven't replace the hcu yet on my car that I received a recall on a year ago. Which ending up causing me to wreck the car when my brakes failed and causing damages to my car.

- Falkner, MS, USA

problem #109

Jun 152020

Fusion

  • 108 miles
A/C does not blow cold air even if the compressor is working and if is full of refrigerant. Have taken the vehicle to repair shop and they are unable to find issues. However, checked on line https://www.cargurus.com/cars/discussion-T40391_ds932098) and found that, at least 35, others have had the same issue. Some have spent large amounts of money to have it corrected only for it to come back again. In doing more research, it seems that someone has determined that if you turn your lights on before starting the car-along with the fog lights) this will correct the issue. Why should we have to drain our batteries with the lights on and is this an issue with the electrical unit where two items are tight together. We feel that the manufacturer should develop some type of a reboot in the sytem and recall the vehicles to have the system updated to correct this issue.

- Franklin, TN, USA

problem #108

Jul 172020

Fusion 4-cyl

  • 109,746 miles
The car he had sold me was not fix or ready to be sold. He basically scammed me out my money he sold me a lemon car. Its drivable yes but its not. The dealer keep saying its alot of work to trade my car in. I told him about everything thats wrong with the car. I had to pay for the back breaks, wheel alignment, new tires and all that together was 1000$. now I still have to fix the axle which is 500 plus my car is smoking cause alot of safety hazards like almost causing car accidents because the smoking from the car is heavy. He also gave me false information about the car. Its been 2 recalls and been in a accident. He lied and said he did my registration but he did not and also said the car came with plate and it did not! I cant do payments on the car regular now because the car is basically breaking down. Im trying to get my full entire refund back the 500$ down payment plus the $980 back from the payments. I got scammed. The car hesitates alot and when im driving the car starts swerving and also will shake. The breaks squeaky again and I have to keep putting oil in everyday. He told me he took $1000 off of the car because thats the loan that his banking gave me but he did not! my balance on paying for this car been $5400 left for the longest and I been paying for this car like im suppose to, on time. I got the car from kings auto llc

- Vancouver, WA, USA

problem #107

Jul 092020

Fusion 6-cyl

  • 110,000 miles
Interior ac blower motor failure. Same issue in a previous 2010 Ford Fusion. Air would fluctuate on and off and then will die completely. Nothing fixes the issue besides replacing blower motor and resistor.

- Tullahoma, TN, USA

problem #106

Dec 202019

Fusion 4-cyl

  • 71,000 miles
For a second time on this car, the drivers side door handle broke. I paid for the repair the first time, but Ford says the warranty has expired on this 2nd handle. I wrote to Ford and explained that this part is evidently defective... 2 times the same part broke. They replied they do not have any recall in effect. Now I cant lock the car.

- Providence, RI, USA

problem #105

Mar 042020

Fusion

  • 114,000 miles
I bought a 2010 Ford Fusion automatic transmission, 105000 miles. After 4 months, noticed a transmission fluid leak from drivers side. Mechanic replaced the seal and left cv shaft. I paid $580 for the repair. Car broke down after driving 3 miles after repair. Had to tow back to the shop. They changed the seal again but I noticed the oil leak again. Few days later it got worst and now I have been told that the axcel, seal and bushing needs to be replaced. The cost of the repair is now $600. I read in a lot of forums that this is a common issue with Ford Fusion. I wish I had known about this issue earlier. Would have never bought Ford Fusion.

- Manhattan, KS, USA

problem #104

Feb 012020

Fusion

  • 94,000 miles
My power steering has now failed twice while the car was in motion. Both times I had to turn off my car and turn it back on to get the power steering to work again. Both times, it happened on a city street while I was making a turn.

- Seattle, WA, USA

problem #103

Oct 222019

Fusion

  • 120,000 miles
Replaced recalled airbag will not work per dealer due to defect during recalled airbag installing. New airbag will not deploy during an accident driver door handle can only be opened if window is left down and door handle is pulled from the outside

- Detroit, MI, USA

problem #102

Jan 012020

Fusion

  • 79,000 miles
When operating my vehicle it makes audible breaking sounds. When coming to a stop you can hear the screeching of brakes. It was light, but it seem's like it's getting louder though. This happens when driving in town on the streets.

- Prescott, AZ, USA

problem #101

Jan 152020

Fusion

  • 223,000 miles
My power steering when out in a curve. No warning at all!! I had my mother and my 2 year old daughter in the car at the time. I slid off the road and messed up my car and hurt me and my mother. My daughter thank god was not hurt thanks to her car seat. Ford told me this was my problem! why is this car not recalled for this problem?

- Rossville, GA, USA

problem #100

Nov 202019

Fusion

  • 134,000 miles
The steering rack is very loose and dangerous- there is a recall on the newer models with the same rack - this is way more dangerous than an air bag that"may" deploy - this is dangerous all the time.

- Hinckley, OH, USA

problem #99

Nov 042019

Fusion 4-cyl

  • 0 miles
I don't own this car but I was seriously thinking about acquiring this car till when I looked up the VIN and it had an old open recall on the airbags that the car company selling it should atleast tell you there is. I realize facebook may not be the best online service to use to buy a vehicle but the dealership should have at the least mentioned the recall and what they should have already done was have it taken in an fixed for the safety of its client its crazy. Please get ahold of the dealership who owns this car and tell them to get the recall taken care off thank you. There are cars that have this recalls that should be taken care of as soon as the obtained them. I've noticed that facebooka car marketplace has alot of cars for sale with open recalls some a couple months old and some over 10 years old please look into this dealership on facebook trying to sell cars with recalls on them an young kid or older lady may not even think about looking up the vins to see if there is an open recall buy the car and then possible die or get severely hurt because these dealerships didn't take car of all recalls that open on car on there lot. I would never ever sell someone a car with an open recall even if it was very minor, so how can these dealerships go unchecked selling open recall cars, here's the VIN [xxx] please for god sake make it to where nobody can sell a car on any website without getting it fixed or explaining there is one and offer to get it fixed before they buy or if they buy get it towed to get the recall fixed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Saint Benedict, PA, USA

problem #98

Jun 022019

Fusion

  • 158,000 miles
All of a sudden one day one lights on my radio went out screen is blank my air / heat go in and out intermittingly my horn also is no longer working none of my outlets have power. I have had a system test done several times and nothing can be found. I looked on line I see that over 100 people with the same car and year having the same issues and this is very costly and as a consumer and this needs be recalled.

- Detroit, MI, USA

problem #97

Oct 172019

Fusion

  • 31,000 miles
Driver side door handle will not open from the inside. Door will unlock and door handle can be pulled but does not activate the mechanism that opens the door. Need to use a passenger door or roll down the window to open from outside door handle.

- Somerdale, NJ, USA

problem #96

Jan 012017

Fusion

  • 110,000 miles
Delayed exclamation when I press the gas pedal and slowing down for no reason while driving on the highway. The tie rod breaks over and over again. I've had it fixed 5 times in one year

- Sterling Heights, MI, USA

problem #95

Sep 162019

Fusion

  • miles
There is a mass problem with Fusion and the ac. Ford doesn't know what the fix is, the dealers don't know what the fix is. They just keep replacing stuff. The problem is the ac blows cold..then stops and blows hot. Freon is full, compressor works fine, no leaks, no codes reported when codes are read. This guy on youtube has documented the problem and a work around he found. This should not be a work around and Ford should get to the bottom of what is causing this problem and stop charging people for unnecessary repairs that don't fix the problem. My dealer had my car for 3 days tested everything, couldn't find any problems gave my car a green bill of health..drove off the lot after the green bill of health on a hot day. Ac stopped working on the way home with exact same symptoms I took it in for. The Ford dealership has been trying to fix this on my vehicle for 1.5 years and have yet to figure out what the problem is. Here is the video of the workaround. Https://www.youtube.com/watch?V=kq9inunwkpw

- Cincinnati, OH, USA

problem #94

Sep 132019

Fusion

  • 95,761 miles
The car stalls and shifts gears after stopping at a red light or stop sign then after moments of pressing the gas pedal it spins off and jerks really hard on a freeway it rides very well it only stalls after waiting at a light or stop sign or tapping onto the break also the car has new break pads but it sounds like something is scrubbing and while I was backing out of a parking lot the car made a huge popping and threw me back while my foot was on the break it scared me so I got out to see what happened and I didn't hit anything nor did anything hit me so I tried to drive home and the car jerked the entire way home almost

- Houston, TX, USA

problem #93

Aug 232019

Fusion

  • 136,000 miles
Interior door handle is not working, pulling the handle does not open the door. Please view this video for explanation: Https://www.youtube.com/watch?V=pjjqoftcogm

- New York, NY, USA

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