10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 59,486 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There was no incident this happened after. It literally just started a couple months ago out of nowhere. I tried to diagnose it myself. But the code was b-1342-e0 which is an ECU fault. I paid for a diagnostic to find out it was actually the ABS module sending the fault code to ECU. After some research, it appears 2010 fusions had a history of this ABS issue. Not sure why there is no recall, seeing as this could be a life threatening issue.
- Pinellas Park, FL, USA
The ABS Hydraulic Control Unit (HCU) fails which causes the brake pedal to require more force to stop vehicle. The safety of those driving and pedestrians are at risk due to the added stopping distance. I took my car to a mechanic that my father frequents, and was told that only the dealer could fix it. I than took it in to a Ford dealership and they confirmed the issue but wanted to charge me an insane price. There was no warning or indication of a problem prior to the HCU failure. The fact that only Ford can service the issue doesn't seem right to me, cause they can charge whatever to fix it.
- St Louis, MO, USA
Unknown
- Murray, UT, USA
The passenger airbag has not been replaced but I have a work order from my local dealership claiming they completed the recall. And my power steering/advance trac and automatic breaking system are not working. My power steering locked up on me driving 70 mph going down the highway. 3 of my 4 interior door latches have come apart and broke causing us to have to roll the window down to get out of the vehicle. There are a couple more items that should be considered safety recalls that are not on my model and year, but are covered on other years before and after my year.
- Altus, OK, USA
The recalled item that was suppose to have been fixed malfunctioned. The ABS brake modulator had malfunctioned leaving me with pretty much no brakes. One minute I had brakes the next nothing. My car was taken to Monroe the week before for tires. They noticed nothing wrong I had also put new brake pads on. The car should of not had its brakes just go out like it did. Had I been on the highway or driving over 30 i wouldn't of been able to stop. I could of died from a recalled item that was suppose to have been fixed so i would of never ended up in the situation I was in. No brakes barely able to stop going less than 10 miles at a traffic circle. Luckily God was on my side, it wasn't busy at the intersection and I didn't have to stop. If I did I would of smacked right into the other vehicle since I didn't know my brakes weren't working correctly. They where there then nothing. Foot went right down to the floor still barely did anything to stop. Slowed the car down very very minimally. The repair shop was a nightmare. Ford of Greenwiche had my car for over a month. When they said it was fixed it wasn't. We where also charged by them for the replacement of the brake modulator which was a defect by the company that we shouldn't of been charged for. Also numerous things where done wrong by thos company and I feel that no one should ever have to go through what I did with them. The lack of care, putting the repair off, lack of organization, faulty repair-just to name a few. I would like restitution for my time and the cost of the repair for the ABS modulator. The car was taken to Monroe before ford for this problem. My boyfriend who is a licensed mechanic has stated as well that this part should not of malfunctioned this way and it should be covered by recall.
- Malta, NY, USA
When driving I am having to push my break peddle to the floor in order for my breaks to finally activate and begin to slow the car down if breaks will work at all at time. This is intermittent but is happening more often and has almost causing multiple wrecks. I was told it is the Hydraulic Control Module by a multiple professionals. This is also recalled on 2010 Ford Fusion models but does not include vehicle at the moment.
- Kansas City, MO, USA
My Vehicle shut off while driving. When it shut off, the battery and the oil light flashed and then away. This incident occurred five times in one night. The car started to jerk right before each time it shut off, and I was driving less than 20 miles per hour. I could not accelerate nor press on the brakes to stop be vehicle. I took it to Southern Tire in Waldorf, MD, and no codes during the diagnostic were triggered in the system.
- Brandywine, MD, USA
Electric power steering fault. Power steering is hard to turn. 2011 and 2012 have recalled approved for the same thing but why not for a 2010??
- Racine, WI, USA
The contact owns a 2010 Ford Fusion. The contact stated while driving at 30 MPH and approaching a stop sign, the brake pedal was depressed and went to the floorboard before the vehicle came to a complete stop. The contact pulled into a parking lot, restarted the vehicle, and pumped the brake pedal several times for the brakes to function as needed. The contact stated that the failure recurred intermittently. The contact researched online and linked the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was contacted and made aware of the failure and confirmed that the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.
- West Chester, PA, USA
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 25-30 MPH, the brake pedal went to the floorboard and there was a loss of brake pressure while pumping the brake pedal. The vehicle was taken to an independent mechanic and diagnosed with brake master cylinder failure. The contact replaced the brake master cylinder himself; however, the failure recurred. The vehicle was then taken to the dealer, and the dealer replaced the brake master cylinder again however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 126,000.
- Fort Wayne, IN, USA
Fusion brakes have lost pressure and pedal basically goes to the floor before it engages. There is a recall on this (19V904000) but was cut off a few months before mine was built. I have had brakes changed, bled, and master cylinder inspected to be told it-??s the same problem as the recall, except not covered on mine. I want to make NHTSA aware this problem is bigger than the covered recall and Ford will not do anything for me. Also, the same with my purge valve. I-??ve had a trouble with my vehicle starting, always after filling up gas, even have a code stating it is my evap/purge. Recall (15V793000) again, my vehicle falls outside of the recall so Ford will not help. Please let me know if there is anything I can do to encourage Ford to assist with at minimum the faulty breaking system, preferably both issues. Either way, I wanted to submit the issue so NHTSA has record of the ongoing issue with Ford. Thanks :-)
- Smithville , MO, USA
The vehicle's power steering shut off completely upon turning on the vehicle. Dashboard message appeared "POWER STEERING ASSIST FAULT" - In the past the vehicle has demonstrated intermittent power steering failure including a few times while driving. On these very few occasions (twice to be exact) - once in a very safe residential area pulling out of a parking space and once while taking the exit ramp on a hig-traffic interstate putting the owner and passengers and other drivers at risk --- the owner was able to stop the vehicle safely, place in park and turn off engine very briefly and turn on vehicle and the power steering would return. However, the latest message is constant and power steering fluid level is normal but Power steering has not returned. Owner has taken a car to a repair shop and the lead mechanic has stated that this isn't the first time that a Ford Fusion has shown up with this mechanical failure. Utilizing the VIN # the mechanic was unable to confirm a callback for powersteering failure for the FOrd Fusion 2010 but did verify that similar issues have caused a callback for the Ford Fusion later models (2011-2014).
- Lancaster, PA, USA
I was driving my 2010 Ford Fusion and my wheel locked-up. It felt as if the power steering had gone out. Very, very tough to turn the steering wheel. I did my best to pull over safely. I have my car at a local shop saying they have seen this issue on 2013 Ford Fusions. The mechanic recommends I ask Ford to warranty the parts needing replacement since these are the same parts/issue on Recall number 19V632000 and/or 19S26. Steering: Electric power assist system.
- Indio, CA, USA
Occasionally the power steering system will fail as the vehicle is moving. It has occurred several times and always at low speeds. This could easily cause an accident. I have not had the problem analyzed. The dash will display a -??Power Steering Assist Fault -?? message as the failure occurs.
- Katy , TX, USA
The tail lights do not work-I have also taken this to four mechanics and they cannot see what the problem is because when I brake (there is a lag in stopping time also) the brake lights come on. I cannot drive at night because of this.
- Coarsegold, CA, USA
Passenger side floor gets wet everytime rain/snow. Recall covers other yr Ford's : 15B21 this is getting worse over time and can't put nothing on floor and when it's cold feet get cold.using paper towels/ towels/ mildew spray.please help so it can be looked at.I know I'm not the only one with this issue.
- Diamond, IL, USA
My son wasn't able to open the driver side door from the inside. He was in our driveway. I saw other people had this problem.
- Norwood, NY, USA
The passenger door latch broke on the inside making the locking mechanism not work or the outside latch. I have seen a recall on other models and makes for this but not mine.
- Louisville, KY, USA
From day of purchase there has been a film on the inside of the windshield that makes visibility difficult. When I clean the windshield it just smears. Also the headlights do not cast a light far enough in front of the vehicle on low beam. Even after adjusting must have high beams on and fog lights at all times, please check this
- Louisville, KY, USA
- Clinton, MS, USA