10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,486 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #72

Sep 202017

Fusion

  • miles
Car shakes a lot and will turn off while at a stop light

- Oklahoma City, OK, USA

problem #71

Nov 092017

Fusion

  • 0 miles
So there is no remedy to fix the air bag. What happens when people start to get hurt or killed? then you will find a remedy!.... just replace the airbag!

- Hollywood, FL, USA

problem #70

Oct 242017

Fusion

  • 152,700 miles
Car doesn't fully go into (P)ark. First time I noticed issue. My car wouldn't crank. So when I figured that the car wasn't fully in (P)ark. I thought it was me making a user error. But it did it again the next time I drove the car. It really became noticeable when I called myself parking and the car started rolling while I was getting out of the vehicle. The only other gear I've notice affected is (R)everse. When putting in reverse from park, it works fine but there are two clicks from the gear shifter. 1) between (P) and (R) and 2) once at (R). The issue is when coming from (D)rive to (R)everse. When I am shifting from (D)rive. The car will act as if it is in neutral when the shift is showing in (R).

- Holly Springs, MS, USA

problem #69

Oct 062017

Fusion

  • 82,000 miles
Drivers side door will not open from inside car

- Bartlett, TN, USA

problem #68

Oct 262017

Fusion

  • 114,000 miles
The drivers side door handle will not open

- Essexville, MI, USA

problem #67

Aug 192017

Fusion

  • 76,000 miles
Drivers side door will not open from inside, only from the outside. We must roll window down to open car door.

- Lagrange, OH, USA

problem #66

Aug 022017

Fusion

  • 70,000 miles
Started to notice that both driver and passenger side doors were sticking when trying to get out of the vehicle then it began to happen from the outside too when trying to get into the vehicle. Then on 8/2/2017, had drove vehicle and parked it in a parking lot and the driver side inside door latch made a snapping noise when trying to get out of car. Had to reach out and pull handle from outside just to get out of car. Then went to get back into car and the lever worked from outside but then driver side door swung open and almost hit the parked car next to us when we went to pull out. Like I said passenger side door is doing same thing. This could cause someone to get trapped in their car after an accident or got forbid the car would catch on fire and occupants of the car would not be able to get out.

- Kane, PA, USA

problem #65

Jun 202017

Fusion

  • 79,867 miles
The drivers side and passenger side door handles are broken. To exit the vehicle you have to pull the lock and door handle at the same time. On passenger door side now I am unable to unlock the door from the outside. This same problem is occurring on my wife's Ford Fusion 2011. This can be a very dangerous situation if you have to exit the vehicle in an emergency.

- Portsmouth, OH, USA

problem #64

May 152017

Fusion

  • 30,000 miles
Emision control recall

- Warwick, RI, USA

problem #63

Jun 082017

Fusion

  • 136,700 miles
Shortly after starting my car I received the warning "power steering assist fault" and my power steering would not work. This was recalled on the 2011-2012 models but the 2010 was left out, however the problem exists in this model too. I now cannot drive the vehicle as it is unsafe to have the power steering go out at a moments notice

- Platte City, MO, USA

problem #62

Aug 132015

Fusion

  • miles
The horn no longer works. We have changed the fuse several times and nothing has helped. The manual has no information about

- Sulphur, LA, USA

problem #61

Aug 182014

Fusion

  • 96,022 miles
While driving the car will randomly stall out...the car will begin bucking, decelerate, lose power, and lights on dash will start flashing... rendering the driver pretty much helpless. This problem happened on several occasions prior to Ford throttle body assembly recall. Each time this happened Ford was unable to determine the problem cause no diagnostic codes were present. This problem will occur and the car will be fine then will reoccur randomly. The recall was performed and the problem appeared to resolve itself for 2yrs. The car is now having the same problem...I had the vehicle towed to a Ford dealer and after 2 days in the shop again no problems were found by the technicians. The car again continues to have the same problems immediately after picking up from service center. The car had to be towed 250 miles to my house where it now sits rotting away for fear of driving this vehicle.

- Clarks Summit, PA, USA

problem #60

Mar 032017

Fusion

  • 80,000 miles
Primewell valera touring II tires cracking on the sidewalls and interior after under 2 years of use. Multiple other sizes are recalled for the same problem under the same model and are made of the same material. The entire tire model needs to be recalled not just specific sizes. It is an extreme safety hazard for all drivers on the road. I risked my tire exploding and crashing as a result of faulty manufacturing and the use of cheap materials.

- Boca Raton, FL, USA

problem #59

Mar 312017

Fusion

  • 160,000 miles
Just replaced the driver side door handle for the 3rd time. They have broken repeatedly and do not allow you to exit the vehicle.

- Cuyahoga Falls, OH, USA

problem #58

Apr 052016

Fusion

  • 0 miles
The same recall for other Ford models in 2015 regarding the driver's side door latch describes exactly the same defect for my vehicle on driver's side door. My vehicle was parked in a parking lot and when I tried to open the door handle to let myself out, the door handle corner where the tension to open door chipped. I didn't pay much attention at the time because it was still able to open; however, on 3-23-17 at about 9am the door handle tension was lost all together so I was actually locked in car while parked. I searched through internet to find if this issue has repeated for other Ford owners, but only found Ford Taurus, mks, fiesta and 2011 forward. What of the 2010 Ford Fusion with the same exact issue with the door handle as described? fortunately or unfortunately, the vehicle was parked so there were no accidents. Hoping Ford would expand the recall to 2010 Ford Fusion so to prevent accidents happening. Thank you!

- Laguna Niguel, CA, USA

problem #57

Mar 102017

Fusion

  • 76,000 miles
This complaint is concerning the epas (electronic power assisted steering) which went out while in-motion, firstly; while driving to my local dmv for routine plate renewal, *before* I was set to begin my planned drive of over 800+ miles cross country to visit with my significant other, the epas warning indicator flashed across my dashboard led display, as well the advancetrac system indicator light. Once I noticed the warning, I began the process of moving off the main road and into the parking lot closest to my dmv- as I've had similar problems with this vehicle falling into "limp home" mode repeatedly and suddenly before the electronic throttle body was determined to be the real cause and was recalled. I was prepared to navigate myself towards a safe vantage point and find out what was wrong, but while doing so I lost almost complete control of the power steering as the epas completely gave out. I was thankfully safe, having decided it was best to renew my plates, but if I had just decided to embark on my planned 14 hour drive cross country? I could've been stranded, I could've been in a major accident- should the epas had gone out on the highway, I could have died. Ford seemed eager to dispel my fear that this was a larger issue, rather than an isolated instance, but it's clear to me from assessing similar people's exact same issues with this make and this year of vehicle, it's not an isolated incident. It's a massive and systemic default with the engineering, production, and implementation of this particular electronic system. I could have died. There is no justification for the lack of competency in the electrical engineering of a major vehicle from the standard bearer of our american automotive industry, these are people's lives we're talking about.

- Rockford, IL, USA

problem #56

Feb 152017

Fusion

  • 138,000 miles
Interior door handle springs break causing people to be unable to exit their car. Window must be rolled down and exterior handle used to exit the vehicle. Both interior driver side handles (front and rear) doors on my vehicle are currently inoperable. I contacted Ford & was told to take it to my nearest dealer for inspection. Upon doing so, the technicians and parts manager informed me that this was a common problem with this model. The repairs will cost me approximately $350 in parts and labor to make my vehicle safe again. This car is driven daily by my spouse, if she or my grandchildren needed to exit the vehicle quickly they could not. My family is literally trapped in the car. I will be forced to spend the $350 dollars to keep my family safe. If Ford technicians are aware of this issue, my question is "why hasn't Ford issued a recall for these handles"

- Washington, IL, USA

problem #55

Jan 132017

Fusion

  • 109,500 miles
Like so many others have experienced, today the driver door handle stopped working. Door cannot be open from inside. Driver must climb over to the passenger side to exit or else roll down the driver window to open from the outside. This should be a recall issue.

- Finksburg, MD, USA

problem #54

Sep 072016

Fusion

  • 93,000 miles
The drivers side door latch does not open. I am stuck in the car unless I roll down the window and open from the outside which is not that easy.. this will probably result in my having to replace the windows motor!

- Hemet, CA, USA

problem #53

Sep 242016

Fusion

  • 59,000 miles
It's the recall with the throttle body. I've taken car back 3 times already. First they replace purge valve. Then light came back on and car was jumping forward. Now this is 3rd time light back on and now they won't fix car unless I pay. They said it's all a part of the same system but I need to pay for a leak that is coming from filter neck. So I left. I shouldn't have to pay for this. This is a recall. Does this qualify under lemon law? this car scares me to drive. Drive with both foot on gas and brakes.

- Ontario, CA, USA

Read the next 20 complaints »