10.0
really awful- Crashes / Fires:
- 25 / 1
- Injuries / Deaths:
- 26 / 0
- Average Mileage:
- 19,606 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Palm Bay, FL, USA
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and another one for the fuel system. The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. The NHTSA campaign number for the fuel system was unknown. VIN tool confirms parts not available.
- Thrall, TX, USA
Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bakersfield, CA, USA
The contact owns a 2010 Ford Fusion. The contact stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000. The VIN was unavailable.
- Greenville, NC, USA
Vehicle, while stationary, was struck by another vehicle at a hight rate of speed on driver side of vehicle. Major T-bone side impact collision but side airbags failed to deploy, resulting in severe injury to driver.
- Waukee, IA, USA
I was driving on the highway and the roads were bumpy which caused the airbag light to turn on. The light does not turn off even after the car is turned off and on again. The car is in need of repair.
- Bronx Ny, NY, USA
Airbag control module failed. Had to replace. Airbag light was flashing, then remained on. Took vehicle to dealer. Control module found to be bad.
- Reisterstown, MD, USA
The contact owns a 2010 Ford Fusion. The contact stated that the air bag wires failed and caused the air bag warning light to remain illuminated. The dealer performed a diagnostic, which located a failure code that the air bag wires were loose. The dealer adjusted the air bag wires; however, the repair did not correct the failure. The dealer performed a second diagnostic, which located a failure code for which the air bag restraint module needed to be replaced. The restraint module was not replaced. The contact also stated that the heated seat feature failed due to defective seat covers that caused the heating system wires to loosen. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 60,000.
- Cincinnati , OH, USA
The car dash warning lights started to come on one by one. The warning chimes also kept going off dash lights would fade in and out. The air bags would turn off as well as the ABS warning lights would come on. In addition to that the security systems would engage causing the car not to run. I brought car to the dealer and they said it wasn't safe to drive the car. The teach had issues figuring out the problem and said they have never seen before. I was able to find several other owners of the same car and year with the same issue. There is even a you tube video of it happening as well as comments from others with the same issue. The tech had to get Ford engineers involved who also had issues figuring out the problem. It took six weeks! I do not understand if there was others who have had this issue that they have no clue. It cost me 1400 to fix it and where this is a safety issue where air bags as well as security systems effects the car it should be at minimal a bulletin if not a recall. Computer was replaced and there was a faulty wire shorting out the system....updated 07/30/15 updated 10/25/2017
- Atkinsom, NH, USA
The contact owns a 2010 Ford Fusion. While operating the vehicle, the air bag sensor remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger seat air bag was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 28,000.
- Frisco, TX, USA
The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the driver side air bag light illuminated for approximately 2 weeks before turning off. Once the driver side light turned off, the passenger side air bag sensor light would illuminate for approximately 2 weeks. The contact indicated that the failure would recurred with and with out passengers in the seats. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 95,000.
- Hebron, MD, USA
The contact owns a 2010 Ford Fusion. While driving at various speeds, the air bag light illuminated continuously. The failure recurred numerous times. The vehicle was taken to a dealer, where it was diagnosed that the computer module was short circuiting and needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 58,000.
- Rochester Hill, MI, USA
Airbag light comes on. I took vehicle to dealer and they stated the sensors in the seats are bad. Airbag won't deploy in an accident with error. They are wanting to charge over $1000 to fix. This vehicle has not be in an accident and should not be having airbag problems at 5 years old. I did have a recall on a 2001 Ford escape of 12V353000. I did have the speed control stick causing a head on collision at 60 mph breaking my back and shoulder. The airbags not deploying in an accident would cause severe injury and needs to be fixed.
- Indianapolis, IN, USA
The occupant weight sensor failed in the passenger side seat, responsible for air bag deployment. The canister purge valve got stuck causing stalls when starting after refueling and stalls off the line starts putting the car/passengers at risks during turns crossing oncoming traffic, started at 56,000 miles.
- Overland Park, KS, USA
My airbag light remains on, and I didn't know if there was a recall?
- Ctr Ossipee, NH, USA
A drunk driver hit me twice the car was totaled, right rear damages, left front, and right front. I was hit on the right rear twice, hit a tree on the right front side than spun hit a log and a fence and than a large tree, the girl was going about 65 or 70 miles a hour.
- Hayesville, NC, USA
The contact owns a 2010 Ford Fusion. The contact stated that the air bag warning light illuminated intermittently. The vehicle was taken to a dealer where the vehicle was repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 42,000.
- Ellicott City, MD, USA
The contact owns 2010 Ford Fusion. The contact stated while at a stop sign he was rear ended by another vehicle which caused him to crash into the back of another vehicle. The air bags failed to deploy. There were no injuries. The vehicle was taken to an independent mechanic who was unable to determine the cause of failure. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 40,000.
- San Lorenzo, CA, USA
While waiting for a traffic light, without any warning a truck hit me in the rear and pushed me in front of the van also waiting for a traffic light. As a result my car sustained major damage to the rear and front and also my rear window was completely busted out. My air bag never deployed. My car was totaled. I was Transport to the hospital by ambulance. I sustained a concussion and injuries to my neck, back, wrist, knees, ankles, feet and arms etc. I have numbness in my toes and radiates down my arms and legs. My face was swollen and have painful pressure and numbness in my face. I also suffer from sleepless nights from the pain and headache daily. And a host of other symptoms. I am haunted by this day and can still hear the initial bang and the feeling like I was going to be crushed.
- Barnegat, NJ, USA
- Jackson, MS, USA