10.0
really awful- Crashes / Fires:
- 25 / 1
- Injuries / Deaths:
- 26 / 0
- Average Mileage:
- 19,606 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2010 Ford Fusion. The contact stated that while driving 65 mph, the power steering warning light illuminated as the steering wheel became extremely loose, making it difficult to control the vehicle. The vehicle was not diagnosed or repaired. The failure and current mileage was 56,000. Updated 10/29/13 the consumer stated the warning light for the throttle body illuminated. The throttle body was repaired but the failure recurred. The air bag light illuminates periodically. Updated 10/30/2013
- Carthage, TX, USA
The contact owns a 2010 Ford Fusion. The contact was in traffic and neither the brake pedal nor the accelerator pedal was depressed when the vehicle began to roll forward. Immediately, the vehicle abnormally accelerated to 35 mph. The contact attempted to control the unintended acceleration but the steering wheel and the brakes had become operable. As a result, the contact crashed into another vehicle. The air bags failed to deploy and the front driver side seat belt did not restrain the contact properly. The contact sustained a fractured toe, a bruised sternum and bruising to the forehead. The police reported to the scene and a police report was filed. The contact was transported to the hospital via ambulance. The police inspected the vehicle but could not determine the cause of the failure. The vehicle was towed to a collision center and the manufacturer was made aware of the failure. The manufacturer advised the contact that an engineer would be sent to inspect the vehicle. Prior to the crash, the contact noticed slight surging and had taken to the vehicle to the dealer for diagnostic testing where the technician recalibrated the computer. The vehicle was not repaired. The approximate failure mileage was 36,000.
- Covina, CA, USA
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was rear ended by another vehicle traveling 50 mph while the contact was sitting idle. The driver and passenger side air bags deployed. The lid to the passenger side air bag compartment exploded and bore a hole the size of a fist through the front windshield. The driver and passenger sustained neck, back, chest and rib injuries from the impact. The contact was concerned with the manner in which the air bags deployed. The vehicle was destroyed. The current and failure mileage was 30,000.
- Austin, TX, USA
The contact owns a 2010 Ford Fusion hybrid. A vehicle crashed into the drivers side of the contacts vehicle and the air bag did not deploy. There were no injuries. A police report was filed. The dealer and manufacturer were contacted and stated that since his insurance was investigating the situation, they could not offer any assistance. The vehicle was towed to a holding station and was not repaired. The failure and current mileage was 37,000.
- Lake Worth, FL, USA
The contact owns a 2010 Ford Fusion. The contact stated that the air bag warning light illuminated intermittently. The dealer made two attempts to diagnose the failure. The air bag sensor was replaced; however, the warning light continued to illuminate. The vehicle was being repaired by an authorized dealer. The current mileage was approximately 6,000. The failure mileage was approximately 4,000. The VIN was unavailable.
- Concord, CA, USA
I bought a Ford Fusion 2010, Jan 6, servicetrack light stays on, did not drive. Jan 8, send to dealer, dealer said rcm(module controls airbag, etc) is not working, order rcm from Ford. They replaced the rcm for the new car, and I noticed that "serviceadvansetrac " prompt user at the start, comes with a warning sound, annoy and feels very unsafe, I deal with Ford but they claim it is normal!!!!!. I think that this is still problem from rcm and it controls air bag, I am very very upset about the car.
- Harrison, NJ, USA
- Richardson, TX, USA