10.0

really awful
Crashes / Fires:
25 / 1
Injuries / Deaths:
26 / 0
Average Mileage:
19,606 miles

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« Read the previous 20 complaints

problem #7

Oct 302013

Fusion 4-cyl

  • 55,961 miles
During the month of September, my car began suddenly shutting off while I was driving. This happened multiple times on the highway and surface roads. I would pull over, turn the car off and wait a few minutes. The car would work fine afterwards. I first had the battery checked which revealed a bad battery, I had it replaced. The car continued to have symptoms after the new battery was installed. I also noticed the stalling happened more when I filled the gas tank completely. I finally took the car back to the place I purchased it for diagnostics. I discovered that the throttle body was defective. I was told by a tech that the manufacturer had assembled new throttle bodies to replace the originals as the original throttle body did not work properly. Apparently, the intake was not opening/closing properly therefore the engine was not getting enough gas at times. The shop was able to pull codes from the previous stall events, P2111 & P2112. They replaced the throttle body assembly, ~ $300. I see many complaints regarding this issue and expect/hope a recall will be issued in the near future. As a side note, my ABS light was on as well. There was a known recall on the driver's side air bag assembly, shorted to ground. Ford replaced the air bag assembly at no charge. I hope this information is helpful.

- Richardson, TX, USA

problem #6

Sep 202013

Fusion 4-cyl

  • Automatic transmission
  • 56,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 65 mph, the power steering warning light illuminated as the steering wheel became extremely loose, making it difficult to control the vehicle. The vehicle was not diagnosed or repaired. The failure and current mileage was 56,000. Updated 10/29/13 the consumer stated the warning light for the throttle body illuminated. The throttle body was repaired but the failure recurred. The air bag light illuminates periodically. Updated 10/30/2013

- Carthage, TX, USA

problem #5

Sep 122012

Fusion

  • 36,000 miles
The contact owns a 2010 Ford Fusion. The contact was in traffic and neither the brake pedal nor the accelerator pedal was depressed when the vehicle began to roll forward. Immediately, the vehicle abnormally accelerated to 35 mph. The contact attempted to control the unintended acceleration but the steering wheel and the brakes had become operable. As a result, the contact crashed into another vehicle. The air bags failed to deploy and the front driver side seat belt did not restrain the contact properly. The contact sustained a fractured toe, a bruised sternum and bruising to the forehead. The police reported to the scene and a police report was filed. The contact was transported to the hospital via ambulance. The police inspected the vehicle but could not determine the cause of the failure. The vehicle was towed to a collision center and the manufacturer was made aware of the failure. The manufacturer advised the contact that an engineer would be sent to inspect the vehicle. Prior to the crash, the contact noticed slight surging and had taken to the vehicle to the dealer for diagnostic testing where the technician recalibrated the computer. The vehicle was not repaired. The approximate failure mileage was 36,000.

- Covina, CA, USA

problem #4

Jul 252012

Fusion

  • 30,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was rear ended by another vehicle traveling 50 mph while the contact was sitting idle. The driver and passenger side air bags deployed. The lid to the passenger side air bag compartment exploded and bore a hole the size of a fist through the front windshield. The driver and passenger sustained neck, back, chest and rib injuries from the impact. The contact was concerned with the manner in which the air bags deployed. The vehicle was destroyed. The current and failure mileage was 30,000.

- Austin, TX, USA

problem #3

Jun 012011

Fusion

  • 37,000 miles
The contact owns a 2010 Ford Fusion hybrid. A vehicle crashed into the drivers side of the contacts vehicle and the air bag did not deploy. There were no injuries. A police report was filed. The dealer and manufacturer were contacted and stated that since his insurance was investigating the situation, they could not offer any assistance. The vehicle was towed to a holding station and was not repaired. The failure and current mileage was 37,000.

- Lake Worth, FL, USA

problem #2

Nov 012010

Fusion

  • 4,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the air bag warning light illuminated intermittently. The dealer made two attempts to diagnose the failure. The air bag sensor was replaced; however, the warning light continued to illuminate. The vehicle was being repaired by an authorized dealer. The current mileage was approximately 6,000. The failure mileage was approximately 4,000. The VIN was unavailable.

- Concord, CA, USA

problem #1

Mar 102010

Fusion

  • 3 miles
I bought a Ford Fusion 2010, Jan 6, servicetrack light stays on, did not drive. Jan 8, send to dealer, dealer said rcm(module controls airbag, etc) is not working, order rcm from Ford. They replaced the rcm for the new car, and I noticed that "serviceadvansetrac " prompt user at the start, comes with a warning sound, annoy and feels very unsafe, I deal with Ford but they claim it is normal!!!!!. I think that this is still problem from rcm and it controls air bag, I am very very upset about the car.

- Harrison, NJ, USA