The contact owns a 2010 Ford Fusion. The contact stated that while the vehicle was parked, the contact entered and started the vehicle and the power steering assist warning light illuminated. The steering became default to turn in both direction. The contact contacted a towing company and the vehicle was towed to rountree Ford (8770 business park drive, shreveport, la 71105) to be diagnosed. The contact was informed that the power steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

- Shreveport, LA, USA

I was driving the car when all of a sudden I lost power steering. Then the service steering now light came on. This seems to be an issue with this make and model of vehicle. I did not have any warning or anything. It made steering the vehicle almost impossible and I had my children in the car with me. This really should be on the recall list especially since its all electric steering.

- Bardwell, KY, USA

Without any warning, the power steering failed upon startup. The message "power assisted steering fault" was shown on the dashboard. The vehicle was not in motion when it happened.

- Provo, UT, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 45 mph and making a left turn, the power steering fault message displayed on the instrument panel and the steering wheel suddenly became very difficult to turn in either direction. The cause of the failure was not determined. The local dealer sterling Ford located at 5524 I-49 frontage rd, opelousas, la 70570 and the manufacturer were notified of the failure but, no assistance was offered. The failure mileage was 165,000.

- Opelousas, LA, USA

Power steering failure, backing out of the driveway and discoved no power steering. Reported to raceway Ford in riverside ca, dough hall said there's no recall on it and can fix @ a costly price....however...NHTSA's initial investigation of the 2010 Fusion cars found the power steering faults increase as the cars get older, and failure rates are similar to previous power steering investigations of other Ford models. Safety regulators say the 2016 preliminary investigation is now upgraded to an engineering analysis to determine if the 263,000 model year 2010 Ford Fusion cars should be recalled.

- Moreno Valley, CA, USA

While driving at 50 mph on a duel lane road.the service power steering light came on., on the dash when I went to make a right hand turn the power steering did not work causing me to almost hit another vehicle. After reading on line and at Ford.this is a problem with Ford Fusion of that model. In fact there is a recall on 2011 and12 for this but not the 10 and it should

- Hampstead, MD, USA

While driving on a two lane highway in the rain, my "check power steering soon" warning came on. Within a mile, the message changed to "check power steering now" & all power steering was lost. It appears that this issue has been recalled in other years of this model, but not the 2010 fprd Fusion hybrid.

- Gibson City, IL, USA

My power steering and traction light came on while driving, parked the car and two hours later went to drive the car and no power steering. Now I am having to pay 2000 for a fix that I see has affected many of the cars that are same year make and model as mine.

- Toccoa, GA, USA

When driving steering intermittently has gone out with 'power steering assist fault' appearing on the screen, usually restarting the car would fix it. Now going to work car didn't have power steering, after restarting advancetrac came on as well and now power steering assist fault is on permanently

- Taylor, MI, USA

My power steering went out on the highway I purchased the car with no problems maybe a wheel alignment now my power steering isn't working and in order to fix it the car shops are saying replace the entire rack and pinion which is expensive. I have also looked up this issue and many people share this same issue and nothing is being done about it.

- St Charles, MO, USA

My 2010 Ford Fusion have electric power steering failure, twice one while driving. I'm not able to find the recall but yes lot's of investigations.

- Aguadilla, PR, USA

My car was in motion while driving in NY city traffic; the power steering went out and we received the advanctrac / service power steering now message. It was diagnosed that the rack and pinion needed replaced. My mechanic told me it was going to cost 400 dollars alone for the part. I looked at this issue online and countless people seem to he having the same issue the 2010 Ford Fusion but Ford has not have a recall for it yet. I'm still driving it, times are hard I cant afford this expense.

- Springfield Gardens, NY, USA

I was driving my 2010 Ford Fusion SE on a highway and suddenly the steering wheel locked up and became extremely difficult to turn. I was fortunate enough to be able to turn into a local shopping mall. An alert popped up in the dash that said service electrical power steering. I called my local Ford service company and the service technician explained that this was a recall on the rack and pinion/ steering gear for my car model. He explained to me that this was a recall and unfortunately a common issue with the vehicle I had. However, I found out that my VIN was not included in this recall, and was informed that I would have to pay for the repairs myself. I called the Ford company and explained to them the issue thinking that they would simply add my vehicle and I was told that my VIN wasn't included. I explained to them how they could call my local dealership where my car was being repaired to confirm what I said was true, however, I was told they wouldn't do that. I asked to speak to a supervisor and the supervisor called a day later. She told me that at this time my car would not be added to the recall. I asked her how and why they came to this conclusion and she informed me that this was protocol. I asked her if they did any research into why my VIN was not added the first time, or double checked to see if there was an oversight as to why my VIN was not added and she told me that they did not look into my issue or claim, she just listened to the call, and called me back to inform me that at this time the would not add my car to the recall list. I asked her who decided to add the vehicles was it Ford or NHTSA and she informed me she did not know. I again ask her how I can get someone to review this issue as this is a serious recall and matter. I explained to her that I could have been on the interstate when the steering went out. She told me to contact NHTSA.

- Mcdonough, GA, USA

The electronic power steering has failed. When I start the vehicle I get the error message 'power steering assist fault'. I started receiving this error message around 70,000 miles but before I could turn the car off and the error message would be gone and the power steering would kick in after a few seconds. The epas has now completely failed. Like many other Fusion owners have found, all Ford dealers around the columbus, Ohio area quote the repair price being in excess of $1,600.

- Columbus, OH, USA

Power steering has gone out 3 times. When it has happened I usually stop the car, turn it off, then turn it back on and it is back.

- Carlsbad, CA, USA

After my daughter started her 2010 Fusion, put it in drive and went to turn the steering wheel steering when the wheel locked causing her to hit a mailbox before being able to stop. After shutting the car off and starting it again steering operated normal. This scares the crap out of me what happens if this happens while she's driving down the freeway.

- Bloomfield, KY, USA

Had this fixed less than a year ago to the tune of $1700. Here we are again. It's just a matter of time when the power steering fails again. Service advancetrac warning illuminated while accelerating on dry interstate. This is a safety hazard. People who can't afford the fix will end up in an accident.

- Spokane, WA, USA

The power assist warning has come on 2 X now causing me to have no power steering, once I turn the car off an back on it is fine again for a bit then will happen again. One time it happened car was stationary an was just putting in reverse, the other was driving down my side. So luckily not on a city street or highway at higher speed. The steering fluid is fine it, I checked that. I am extremely concerned regarding this an safety with driving. An I understand there are several complaints regarding this over the last few years etc.

- Antioch, IL, USA

The electronic power steering system failed unexpectedly while driving, resulting in loss of power steering. This made it extremely difficult to maneuver the vehicle safely out of traffic and to the side of the road by using manual steering. Ford dealership reports a fault within the control module for the entire steering system. This appears to be a common problem among this year, make and model of vehicle, to include a recall from Ford for 2011 and 2012 Ford Fusion power steering systems. For whatever reason, the 2010 Fusion was not included in this recall and after even a brief internet search of the issue, it definitely needs to be. This has resulted in a $1800 repair bill for a car with 62K miles.

- Lincoln, NE, USA

My car suddenly popped up a message saying service power steering now. There was no warning and the steering just locked up. Safely towed it to the dealer and the sterering rack needs replaced for 2,000. This is a rip off for a part that could have killed

- Mohnton, PA, USA