10.0
really awful- Crashes / Fires:
- 31 / 1
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 89,927 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Loss power steering in my 2010 Ford Fusion on my way to work. Assit fault came on. This is freaking ridiculous that Ford is not stepping up and taking care this. How can they be so careless. Other issues include front seat recliner driver side. Electrical issues. Engine issues. Disappointed my first car I played off. Nothing to show for it.
- Norcross, GA, USA
Power steering went out while driving on highway. Now Ford is telling me I need new tie rods and front control arm and if that doesnt work they said I need to replace rack and pinion. Everything I read online tells me im that this has happened to a number of people with same vehicle.
- Fort Wayne, IN, USA
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 30 mph, the power steering and the traction control failed causing the vehicle to crash into a ditch. The contact crashed into a pole coming to a stop and the air bags did not deploy. The contact stated that the maintenance service track and the service power steering now warning messages illuminated prior to the failure. The police were notified and a report was filed. No medical attention was required at the scene, however, the mother and the contact suffered from back pain after the crash. The vehicle was first towed to a tow yard and later to the contact's home. The vehicle was not destroyed; the vehicle had not been repaired or taken to a dealer. The manufacturer was notified of the failure and informed her that there was a recall on her vehicle NHTSA recall number: 19V001000 (air bags).the failure mileage was 188,000.
- Hawkins, MN, USA
The contact owns a 2010 Ford Fusion. The contact stated while driving at approximately 40 mph, the power steering failed as the service power steering warning light illuminated. The vehicle was towed to a local dealer (riverside Ford Lincoln 2089 riverside dr, macon, ga 31204) where it was diagnosed that the tires needed to be replaced. The vehicle was repaired however after the repairs the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was 165,000.
- Macon, GA, USA
I was driving down the highway and a advance trac service power steering now popped on my dashboard. I know there is a recall on 2011's. why is it not one on the 2010's knowing that many people have complained about this very expensive problem many times before. And also knowing that the throttle body could be the reason this is happening. My throttle body has also went and Ford refused to fix the problem. We the consumers need answers before someone gets hurt from this problem.
- Syracuse, NY, USA
The steering rack is very loose and dangerous- there is a recall on the newer models with the same rack - this is way more dangerous than an air bag that"may" deploy - this is dangerous all the time.
- Hinckley, OH, USA
While driving my 2010 Ford Fusion the power steering shut down. It comes up with a power steering assist fault and traction control system. Error message and loss of power steering. This is very unsafe and should be part of the Ford recall. My teenage daughter is the main driver of this car and not able to now drive this car due to the dangerous loss of power steering.
- West Baldwin, ME, USA
Lost of power steering, power steering steering assist, advance traction warning lights are on and staying
- Dunnellon, FL, USA
One morning when my wife was getting ready to leave for the gym her car said 'power steering assist fault.' Now the car has no power steering and if you try to drive it it flashes 'service advance trac now. Sadly we don't have the money to fix this so the car is stuck in the drive way.
- Villas, NJ, USA
The contact owns a 2010 Ford Fusion. The contact stated that the electronic steering wheel seized in the park position. The vehicle was towed to all american Ford of old bridge (3698 U.S. 9, old bridge, NJ 08857, (732) 242-0404); however, after four days, the vehicle had not been diagnosed or repaired. The vehicle was subsequently towed from the dealer to an independent mechanic to be diagnosed. The contact was informed that the electronic steering system needed to be replaced. The contact was provided an estimate of $1,400 for the replacement part. The contact was also informed that the tie rods needed to be replaced and an alignment was needed. The vehicle was not repaired. The manufacturer was notified and provided a case number. The failure mileage was 119,000.
- Old Bridge, NJ, USA
Steering gear went out (power steering) has gone gone out twice and currently replaced twice.
- New Palestine, IN, USA
Went to crank it one day after changing a tire on the front and the power steering quit working when I got back in it and cranked it up and hasn't worked since.
- Andalusia, AL, USA
The vehicle was stationary, when I went to turn it on it had a power steering assist fault. Ended up having to take it into the dealership who are working on it right now. Total cost of the work is about $1,800 and looking online it's obvious many others have had this issue. When I brought up the recall on 2010 Ford Fusion (recall 15S18) I was told that only applied to cars built in September of 2010 to another date, when mine was build in June - meaning it didn't qualify. It is my belief that this should be included in the recall by Ford as many others have had the same issue.
- Elk Grove, CA, USA
Starting vehicle, power steering assist fault displayed and steering wheel would not turn. Turned off ignition. Waited a minute and restarted. Condition disappeared. Fearful of driving vehicle as I now read this fault has occurred to others while driving on highway at excelereated speeds. I can definitely see this could be a deadly situation if it occurs again while in motion. Also see other years of Fusion recalled for this fault. It is concerning this 2010 isn't on a recall for this fault.
- St Peters, MO, USA
I was driving on hwy 23 when all of sudden the dash light came on saying default trac service soon. Then my steering went out && it was like I had no power steering. About 2 weeks prior I had to have tyson rod ends put on inside & out after just having them replaced in April. My airbag light comes on saying passenger airbag. A noise like a rubbing/scraping noise every time I turn the steering wheel that I've had the car looked at several times.
- Richmond, MN, USA
Came out from shopping on 12-26-19 went to leave when all of a sudden the power steering assist fault light came on and it became extremely hard to steer. Took to mechanic told me its the rack pinion which is going to cost over $2000 to fix. And then I see its a known Ford problem. I do see that there is an open investigation with several complaints
- Puyallup, WA, USA
My 2010 Ford Fusion steering keeps locking up with a steering assist fault code. It happens at random times wether at slow speeds or high speeds. My daughter drives this vehicle and it's very scary to think she will lose control of a moving vehicle putting her in danger and others around her. I've noticed there have been thousands of complaints but Ford refuses to recall the 2010 year. They have recalled other years for this problem. I just don't understand.
- Dayton, OH, USA
I keep getting power steering assist fault errors. It seems to me that this should have been fixed by a recall.
- Mountain House, CA, USA
The contact owns a 2010 Ford Fusion. While driving approximately 50 mph, the power steering suddenly malfunctioned. The contact stated that the steering wheel became very difficult to turn in either direction and the "service power steering" message was displayed. The cause of the failure was not determined. Quality motor (2022 West main street, independent, ks) was notified of the failures. The manufacturer was not notified. The failure mileage was 85,000.
- Coffeyville, KS, USA
- Duncan, OK, USA