I don't seem to understand how this issue has not been an official recall yet directed by the NHTSA. Out of 3806 (as of Dec 20 2018) there are 1024 strictly related to steering. I as well as so many other Ford owners have fallen victim to the failing of the electronic power steering assist. Went out to go to work last night and power steering assist fault" continues to display, restarting vehicle does not seem to fix as others have stated. Am glad this did not occur while driving as has happened in other reports. I am seriously questioning as others have if it is going to take an accident that kills someone before this investigation is taken seriously. From what I can see its somethings that has been well known since this time last year, yet people continue to have it fail, and nothing is done on Ford part. They just keep collecting money from people that have no other option than to have them fix it. Once the dealer opens I am going to be having to get the car towed to the dealer to have issue resolved, and I'm sure be quoted the $1,500-1,800 that others have been quoted, as well as be told "we haven't heard anything about this" until I mention all the reports, much like my door handle that broke, and wasn't until I talked to a different customer support agent that it actually was well known. What I'm seeing is issues which are very common, affecting hundreds to thousands of owners, but Ford continues to says its not their problem, it hasn't been recalled so we must pay to get it fixed and be on our way. Honestly thinking as others that even as happy as I have been in the past with Ford, it will probably not be my vehicle of choice come time to buy a new car as recently issues that should be getting addressed are consistently not being addressed.

- Dover, FL, USA

The power steering cuts out when the car is being driven!!! this has happened several times when making a turn. The last time it happened was December 2, 2018 on monroeville blvd in monroeville pa. When this happens the message "power steering assist fault" is displayed on the dashboard. Since then every time the car is started this message is displayed, and there is no power steering anymore.the NHTSA has made Ford recall the 2011-2013 Ford Fusion year models for this problem, but hasn't made them recall the 2010 year model that has the same problem. I am afraid to drive the car since you never know when this will happen, not to mention this car is also on the recall list for the passenger airbag possibly not deploying in a crash. The safety of my family and friends, especially who ever is in the passenger front seat is the most important thing to me!!! how can I drive a car that is unsafe" why hasn't Ford recalled this model year like they did the other years" I was told by the Ford dealer there is nothing they can do for me, and the repair would cost between $1800. And $2200. Ford knows there is a problem and won't do anything about it, that is why I am contacting you. Anything you can do is greatly appreciated.

- Pittsburgh, PA, USA

Power steering failure while car in motion. Steering extremely difficult, locks at random and steers car in unintended directions of travel. Service power steering and advancetrac faults on dash.

- Lynn, MA, USA

While driving Fusion service down highway Sunday(12-16-18) service power steering now light came on & couldn't turn steering wheel without complications & had to get home to park car before I hit something due to steering wheel too hard to steer, car shaking, and couldn't hardly keep in lane. The service advance light also came on & both remain on & little to no control left to steer the car so car remains parked. Ford knows there are issues with this part and extremely costly repairs and part is a necessity to safely operate the car. This part should be recalled and repaired at the cost of Ford motor not their customers who seek a safe car to Transport themselves and their families in.

- Whiteville, NC, USA

My car had "power steering assist fault" come up on the dashboard after I started it in a parking lot and the lack of power steering made the car unable to drive safely. This warning had come on several times over the past few months, but the owner's manual for the Ford Fusion 2010 says to turn off the car for 10 seconds and restart if this happens (pgs 213-15). This had solved the problem the past few times. The message will not go away now even after restarting the car. I have seen that there have been many problems with Ford's eps system, especially since 2011-2013 models have been recalled. I was fortunate that it happened in a parking lot, but wanted to report the incident.

- Norfolk, VA, USA

Steering intermittently locks up while driving on city streets. It is driven by a young driver, and I am upset to find out so many other people have this complaint and Ford has not extended their recall to the 2010 model. This is a serious safety issue and it is not a coincidence when so many other 2010 Fusion owners experience the same issue. Ridiculous.

- Allen, TX, USA

A error comes up on dash display ' power steering assist error' the bell rings and car locks up. You cannot steer the vehicle. I was lucky I was just pulling out of my street and only go 10 mph. If I was on the freeway this could have been disastrous. I looked it up and come to find out it is a design flaw. 2012 and 2011 have been recalled but not the 2010S?? I just paid off my car and now it's too dangerous to drive please help. This error has happened 3 times

- Colfax, CA, USA

Power steering assist fault

- Stafford, VA, USA

The contact owns a 2010 Ford Fusion. While driving approximately 65 mph, the power steering seized. The contact drove the vehicle home. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 125,000.

- Wylie, TX, USA

Just like others have said the power steering in my wife's car went out. Thank goodness she was parked when it went out due to the fact we are driving our 16 month old around in it. Also just like the others we have been told it would be around $1,500 to $1,800 dollars to repair.

- Glencoe, KY, USA

After 3 years of the power steering assist fault and service advance trac warning messages the car finally held the code long enough for Ford to diagnose the code. There are 4 control arms and the power steering rack that are bad in the car now and Ford wants $2875 to make the repair which I cannot afford and now have a useless car.

- Hamersville, OH, USA

The steering freezes when we are driving and we cannot turn the car. It is very scary so are not driving the car now. The local Ford dealership said it would be $2000 repair.

- Sacramento, CA, USA

Power steering failed and was reported earlier this year. Complaint no. 11090283. Subsequent to initiating the complaint I did have the power steering rack replaced a the Ford dealership where the car was purchased. Total cost for replacement was $1618.37. I called Ford corporate and explained the situation. I was advised to keep my invoice and would be reimbursed if there is a recall. With so many complaints of this nature (steering failure) when will the nhsta direct Ford to initiate a recall?

- Miller Place, NY, USA

Power steering failed. My car now has around 182,000 miles. 3 weeks ago I stared having issues with the power steering locking up when staring my car on Nov 28th. I turned the key off and I started the car with all working ok. But something seems will go wrong soon and need repairs a Ford dealer ran a test. Test results from my Ford dealer showed I need a new power steering system costing me around $1,800. I understand Ford recalled 2011 Fusion including those built in Sept of 2010. But not any 2010 Fusion built earlier that same year.

- Poughkeepsie, NY, USA

I lost my power steering with no notice and was unable to control the vehicle.. good thing this happened as I was pulling into work not while I was on the highway. The power steering assist fault light came on and I lost all control of the car. My vehicle only has 49K miles. I see this is a known issue but Ford has not recalled the 2010? Ford needs to take accountability!

- Winter Garden, FL, USA

The contact owns a 2010 Ford Fusion. While driving 5 mph, the service electrical power steering warning indicator illuminated. The contact was able to drive the vehicle to her residence and then the steering wheel seized. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall and referred the contact to NHTSA. The approximate failure mileage was 126,000.

- Mcdonough, GA, USA

I was driving home from the dollar store about three miles away from my home and as I was driving down the hill headed towards my house a light came on in the dash board. The next thing that happen was a warning came across that read " service power steering now". luckily I was not very far from and was able to make it into my driveway. I haven't drove the car since the incident thinking maybe it would reset, but it hasn't and the steering wheel will not even turn now.

- Grindstone, PA, USA

My car computer is giving me warning power steering fault which is been recalled for 2011 to 2015 models. These refuse to fix my model because it is a 2010 this is a factory defect as well

- Port Orange, FL, USA

The contact owns a 2010 Ford Fusion. The contact stated that the power steering failed right after the vehicle was started from a parked position. Also, the power steering indicator illuminated regarding a power steering assist fault error. Once the contact was driven home, it was restarted and operated normally. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 98,800. Consumer stated failure occurred as described on reverse side. All power assist failed vehicle home turned off - restarted and steering worked, haven't had problem since. Ford recalled 2011-2015 same problem.

- Ogden, UT, USA

While driving the car in town, the power steering was lost and a corresponding error light illuminated on the dash "service power steering now". the car became very hard to maneuver after the loss of the power steering system. Thankfully my wife was not driving the car at the time as I don't she could have applied the amount of force to safely maneuver the car out of traffic.

- Weare, NH, USA