2.1
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 74,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2010 Ford Fusion. While driving at unknown speeds, the vehicle stalled and the check engine indicator illuminated. The contact stated that the moon roof failed to open or close and the doors failed to open. The contact had to use the window to exit the vehicle. The vehicle was taken to the local dealer (long-lewis Ford Lincoln, 2551 john hawkins pkwy, hoover, al 35244, (205) 718-7027) where it was diagnosed that the moon roof was off track and the throttle body needed to be replaced. The throttle body was repaired. The other failures were not repaired. The manufacturer was notified of the failures and did not assist. The failure mileage was 82,000. The VIN was not available.
- Helena, AL, USA
My 2010 Ford Fusion has a power sunroof and one day, when I tried to close the sunroof, it would not close all the way. After inspection, I verified that a piece of plastic had broken off the sunroof rail that is critical to pushing down the automatic wind deflector. The wind deflector stays up and the sunroof runs into it directly, preventing it from closing properly. After detailed inspection, there are several cracks in the roof rail plastic and must be replaced entirely. This repair will cost more than $1,000 and I have not even reached 70,000 miles yet. I also hardly ever use the sunroof.
- Portland, TN, USA
2010 Ford Fusion. Consumer writes regarding a large hole measuring approximately 15 inches wide and 10 inches deep due to the sunroof cover inside the vehicle opened up while driving the consumer stated sunroof glass and fragments were everywhere in the sunroof well.
- Cumming, GA, USA
- Adrian, MI, USA