10.0

really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
91,215 miles

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« Read the previous 20 complaints

problem #93

Jun 292020

Fusion 6-cyl

  • 70,000 miles
Brakes intermittently do not completely engage after vehicle is initially started. Brakes feel soft and feels like anti-lock brakes engage. Problem lasts about 30-45 seconds after vehicle is started.

- Plymouth, MN, USA

problem #92

Jun 242020

Fusion 4-cyl

  • 97,800 miles
2011 Ford Fusion sel, 97,800 miles. Break pedal excessive travel incident # 1, approximately April time frame. Brake fluid flush was performed. Incident # 2, 7 weeks later, driving straight road decelerating from 45 mph and braking for a red light with cars ahead, pedal went to the floor, finally caught at bottom. Vehicle is now at Ford dealer, recommendation was to replace ABS hydraulic control unit at a cost of $1,000. Repairs are proceeding. This appears to be the same issue identified in safety recall 19S54 - anti-lock brake system hydraulic control unit valve function - 2006 - 2010 for Lincoln & Mercury. Under NHTSA complaints for 2011 Ford Fusion - service brakes (and hydraulic), 98 cases are registered with a very high percentage of the cases identifying excessive brake pedal travel. I personally feel that 2011 and possible 2012 model years should be included in the recall. Failure mode was identified as hydraulic control valves within the hcu experience corrosion and become stuck. The brakes operate fine when they are working, but the vehicle can not be trusted due to the brake system intermittent behavior.

- Livonia, MI, USA

problem #91

Jun 012020

Fusion 6-cyl

  • 112,000 miles
The car has the exact same issue as in rmisc-19V904-0442. Brakes get spongy and ineffective after ABS activation due to a sticky valve. Ford needs to expand this recall at least to 2006-2012 and probably also to mazda3's which use the same brake parts. There are numerous reports of this issue occurring on 2011 Fusion which are largely the same as the 2010's.

- Webster, NY, USA

problem #90

Mar 122017

Fusion 6-cyl

  • 62,453 miles
My Ford Fusion sport was manufactured in July of 2010 and the anti-lock brake hydraulic control unit has stop functioning according to the autonation of orange park Florida service department. This should be covered by safety recall 19S54.

- Jacksonville, FL, USA

problem #89

Oct 212019

Fusion

  • 75,774 miles
I was driving straight on a residential street and brakes all of a sudden were not working properly. They went all the way to the floor and all the warning lights came up on the dash. Had to pull over and have vehicle towed. This had also happened a couple days before in a parking lot where I was able to pull over and get vehicle stopped. I waited a while and when I turned the vehicle back on the problem was no longer there. When it happened the second time I no longer felt it was safe to drive so had it towed to a Ford dealership. It was repaired and I have not had another issue.

- Albuquerque, NM, USA

problem #88

Feb 272020

Fusion

  • 111,000 miles
I was driving about 5 mph on a street when my brakes failed and the control panel started blinking about ABS failure. I was able to stop the car using the hand emergency brake. I turned off the ignition and restarted the car and drove maybe 100 feet when the same problem occurred--brakes failed and control panel started with warning. I was able to stop car again with emergency brake. No damage to anything or anyone. This same problem happened about 4 years ago with this car--I took to a Ford dealer who could not find anything wrong with my brakes or the computer software for the ABS. I feel lucky I have not been injured because I was driving slow and could use my emergency hand brake, otherwise I would have hit another car or object without brakes.

- Arlington, VA, USA

problem #87

Jan 222010

Fusion

  • 95,000 miles
Vehicle not able to stop immediately. Brakes went to floor. January 22, 20120 pulley noise in engine continuously where air conditioning belt is placed.

- Allen Park, MI, USA

problem #86

Dec 282019

Fusion

  • 140,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 5 mph, the brake pedal was depressed but failed to stop the vehicle. The vehicle crashed into a motor home. The vehicle was not taken to be diagnosed. The contact stated that he was a certified Ford mechanic. The contact replaced the brake master cylinder however, the failure persisted. Way scarff Ford auburn located at 501 auburn way N, auburn, wa 98002, (253) 833-1500, was contacted and informed of the failure. The vehicle was not included in NHTSA campaign number: 19V904000 (service brakes, hydraulic). The manufacturer was contacted and informed of the failure. The approximate failure was 140,000.

- Auburn, WA, USA

problem #85

Nov 152019

Fusion

  • 158,028 miles
As a I engage my brake to come to a stop or slow down my brake sinks all the way to the floor. At times my ABS will engage if I'm coming to a sudden stop, only on the left driver side. My left driver side tire is showing wear from this event happening quite often. At other times I've had close call accidents due to my brakes not engaging like they should. My yearly inspection is also getting difficult to past by having this brake issue. As far as I know 2006- 2010 models have had a recall due to similar incidents. My 2011 Fusion was manufactured in February 2011 and could have the same parts used. I've looked into the problem before the recall was put in place for the older models and many Ford owners report the brake ABS pump being the problem. I've changed my brakes and calipers to see if any would fix the issue but the problem remains the same.

- Porter, TX, USA

problem #84

Jan 252020

Fusion

  • 230,000 miles
Brake pedal goes to the floor, braking distance greatly increases, and the car is not safe to drive. This is the same problem identified in the 2006-2010 recall. Please make Ford expand the recall to include the 2011 Ford Fusion

- Broussard, LA, USA

problem #83

Nov 152019

Fusion 4-cyl

  • 165,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that upon applying the brake pedal, the pedal depressed to the floorboard and had to be pumped repeatedly for the vehicle to be stopped. There were no warning lights that illuminated on the vehicle. The contact first took the vehicle to an independent mechanic where the vehicle was unable to be diagnosed. The vehicle was then towed to another independent mechanic, then towed to terrebonne Ford Lincoln located at 339 St charles St, houma, la 70360, and then towed back to the original mechanic due to the vehicle being unable to be diagnosed or repaired. The manufacturer was notified of the matter and offered no assistance. The vehicle remained unrepaired. The failure mileage was 165,000. Consumer stated he took the vehicle to 3 different mechanics.*

- Houma, LA, USA

problem #82

Jan 032020

Fusion

  • 153,000 miles
To whom it concerns, well first of all I purchase a vehicle from, I don't have the title, so the bank and the dealership got that stuff. Next they think they can be rude, lie, and play games, thirdly they said I wrecked when it came off the lot on condition as it was in, but no way. Fourthly, they wand to lie and say 2 different store just like the bank does, I've had to put almost a 1000 bucks into the vehicle, and I'm upside down in it, I told the bank this, and the bank said they be contacting the dealership, never happened I asked to take the 1000 bucks off my loan for these services but won't, this why I'm reporting them, next the bank can never decide if they want insurance on the vehicle been harassed by both the dealership and bank, which is first premier bank and frankman motors sioux falls, sd, plus I was suppose to receive a manual for my car never happened, so something needs to be done, if both places of business's want me to be nice, they got to earn it, and do something about this lemon vehicle

- Sioux Falls, SD, USA

problem #81

Dec 032019

Fusion

  • 130,000 miles
When breaking following an ABS event, the brake pedal sinks almost to the floor before stopping the car. This condition persists for an indeterminate amount of time (minutes to days) before self-correcting. I have experienced this on multiple occasions over about two years. I have experienced it after hard braking on snowy/icy roads and after hitting pot holes. This appears to be the same condition as reported in recall 19S54 (ABS valve may remain open after ABS event) which does not cover my car's model year. My mechanic has done the following work which has not fixed the problem: Installed new front and back calipers, pads, and rotors, completely flushed brake fluid, and bled anti-lock brakes using instructions in the Ford ids scan tool.

- Easton, CT, USA

problem #80

Nov 052019

Fusion

  • 190,726 miles
On 5 November 2019 while traveling I-270 in Maryland without prior warning my brake pedal went all the way to the floor, and the following warning lights came on: Brake, ABS, and traction control. This vehicle was extremely difficult to slow down or stop on the highway. This repair cost me $1335.53 and sounds very similar to the Ford recall announced on December 19th involving 2006-2010 Fusion. Mine is a 2011.

- Frederick, MD, USA

problem #79

Jun 042019

Fusion

  • 32,904 miles
Brake failure emulating 2006-2010 recall.. required my replacement of valve assembly and brake fluid. System required professional bleeding of entire system due to the need for special equipment.

- Trumbull, CT, USA

problem #78

Dec 232019

Fusion

  • 114,000 miles
Vehicle was in motion, driving to work in rain and wet road conditions. Depressed the brake pedal to slow the vehicle as it was traveling through an intersection with a puddle on the roadway. I felt the ABS engage and the brake pedal pulsate. The brake pedal pressure felt firm prior to the ABS engaging. Vehicle continued to remain in motion when I depressed the brake pedal again to slow the vehicle. This time the brake pedal felt soft and traveled to the floor board before the brakes began to slow the vehicle. The vehicles stopping distance increased significantly. I was able to drive to work and home, but the brake pedal continued to remain soft and did not engage brakes until reaching the floor. I checked for obvious leaks around the brake calibers, with none noted, and the brake fluid level was at the full level in the fluid reservoir. There are no indications of external leaking around the master cylinder. I have scheduled an appointment with the local Ford dealership to diagnose the problem. There are no warning lights, ABS or others, illuminated on the dashboard before, during or after the brakes became soft and less responsive. Originally suspected a master cylinder failure, but now suspect a ABS hydraulic control unit or module after reading about similar fault conditions on the internet. The vehicles brake fluid was serviced by Firestone about 45 days prior to this fault occurring. I am concerned about this fault because there was no warning of impending failure and the lack of a warning light indication with the fault still present is also troubling. I was able to avoid an accident because traffic was light at the time it had occurred and was able to reduce my speed and increase my following distance to compensate for the increased stopping distance.

- Hope Mills, NC, USA

problem #77

Nov 192019

Fusion

  • 88,000 miles
Vehicle being driven on dry pavement in a parking lot, driver attempted to stop the vehicle and the brake pedal went to the floor and the vehicle could not be stopped normally. The vehicle continued to roll through the stop sign but eventually came to a stop. Intermittent issue has not repeated since but the vehicle has only been driven 30 miles since the incident. Seems similar to the just announced Fusion recall by Ford but the 2011 model year was not included.

- Troy, MI, USA

problem #76

Dec 112019

Fusion

  • 150,000 miles
While in motion and when the ABS system engages either due to brakes or stability control, a valve in the control unit sticks open and from then on the brake pedal goes to the floor with very little modulation of the brakes. This happens every time the ABS activates.

- Sugar Grove, IL, USA

problem #75

Nov 102019

Fusion

  • miles
One day I had noticed while driving that something wasn't feeling right, something was different then before. So as I'm driving I can notice it more especially when coming to a stop in a hurry. I didn't have any brakes on the car so I just started pumping the peddle because I didn't know what else to do and thankfully that worked. I have sent my car to a mechanic and he has been trying very hard to fix the problem. We've changed all the pads and rotors, bled out the lines, rebauilt the master cylinder and even bought a used ABS pump. Nothing has worked to get the brakes working properly so that is why I am making this complaint about the brake sytem in my vehicle not working correctly and could've lead to someone getting hurt or killed. I have done more work on the vehicle now then it is even worth so I hope that you can help me out in this situation with my brakes. Thank you

- Houma, LA, USA

problem #74

Oct 202019

Fusion

  • 70,000 miles
In August 2016, I cranked my car (a 2011 Ford Fusion hybrid) in my driveway and noticed the service advancetrac, brake failure system, and ABS lights lit up on the dash. I tried to back out and notcied the electric break were not working and the break peddle was to the floor and difficult to press. The car was towed to a Ford dealer. They kept the car for a week and could not find a probelm. The lights went off and the probelm was resolved on its own. In August 2019, this probelm happened again. I cranked the car in a parking lot and noticed the same warning lights from 3 years ago were on. I was able to get home, but the brakes were not very responsive and were significiantly further down than usual. I took the car to a Ford dealership and they claimed they "reset the system" and the problem was resolved. A few weeks later, the issue reoccured. The dealership said they did not know how to relsove the problem. After about 4 days the warning lights went off and the brakes returned to normal. On October 20, 2019 the warning lights came on again and the issue is still occuring. The car is drivable, but it does not feel safe. It could not come to an abrupt stop if needed and I live on a highway where people often pull out in front of me. In 2009, Ford issued a software update for the brake system for Fusion hybrids. It seems later hybrid models also need a software update. I have read that replacing the brakes or ABS control module does not reslove the probelm. It is an issue with the computer system.

- Oxford, MS, USA

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