While driving in traffic on a city street at about 45 mph, the brakes stopped working so that we were unable to fully stop safely. There was smoke coming out of a tire and burning inside of the wheel. The ABS system suddenly stopped working and we were lucky that we didn't hit anyone.

- Los Angeles, CA, USA

At around 125000 miles I was driving on a city road around 20 miles per hour. I hit my brakes and the brake pedal went to the floor. I parked the vehicle and pumped the brakes while the vehicle was off and the brake regained full pressure. I took the vehicle to pep boys and then to the Ford dealership. Neither auto shop could find anything wrong with the system. At about 130000 miles I was on an exit ramp slightly turning my vehicle and attempted to brake at about 30 mph, the brake went to the floor again. I was not able to regain pressure in the brakes. I took the vehicle to pep boys, they told me the master cylinder and brake booster need to be replaced. I had a mechanic replace both parts. The brakes still didnt work. The vehicle is currently with Ford, they state the master cylinder is leaking so that part needs to be replaced and the system needs to be flushed. I see many complaints about the same issue with this vehicle and other years of the Ford Fusion. Not sure if this will be a solution to the issue.

- Charlotte, NC, USA

Brakes very soft at low speeds. Very difficult to stop!

- Fort Wayne, IN, USA

II was in a parking lot and pressed on the brake pedal and it went to the floor and did not stop the car. I had to pump the brake pedal to get the car to stop. I had to continue to pump the brakes any time I tried to slow down or stop the rest of the way home. I stopped driving the car as the brakes are now unreliable but I am taking it in to the dealer today for repair. When the brakes stopped working the ABS light came on.

- Nottingham, MD, USA

While driving, brakes will intermittently have excessive travel. Car eventually does stop but it does require increased pedal travel and increased effort on the driver's part. Sometimes it is self correcting but currently it is still happening and has not self-directed. The last time it happened we were on the interstate and hit a pothole. After we had the pothole the braking issue began. I believe it has something to do with the ABS system. This has been happening for over a year but it usually self corrects. It's been almost a month and it has not corrected itself yet.

- Martinez, GA, USA

The car is very unsafe.

- Christiansburg, VA, USA

Hi, my name is [xxx] and I own a 2011 Ford Fusion. In November of 2019, I noticed my brakes acting differently almost in an instant. Everything was fine and normal when I stopped my car and when it was time to go again, I immediately could sense a difference in the performance. I drove it around for a while and was aware I was having to pump the pedal to get it to stop the vehicle. It was frightening to get used to because the first couple times I would pump nothing would happen and then it would catch up and work partially. Enough to stop the car but with much more difficulties. I told my family what I was experiencing because I was using my car for my job as a doordash delivery driver. They told me with as much driving as I have to do, that I don't need to be on the road with this issue. Long story short, my brakes still aren't repaired. I've spent close to 3,500 on repairs between 3 different mechanics. I even took out a $1200 loan for one last shot and it got me know where. So I am having to pay around $1800 back to the loan company. I still owe money to my mom, grandmas, and grandpas for helping. A little over a thousand to each and I have to pay off the loan. The worst part is I have not been able to work since then. So I have no work history or proof of insurance since then. I am also getting mail saying I owe $367 by August 2nd or they will repo my car. I wish I could just get this repaired so I won't have to lose the car after all this and still pay what I owe on it, also messing up my credit. Also having paid way more then the car is worth. And there are many complaints of the same sort with other owners of this make and model. It's just been an extremely stressful situation for me and my family. My family has even begun to be upset with me because the money invested wasn't worth anything and I have no way of paying them back. I live on my own rent information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Thibodaux, LA, USA

While driving to a stop I braked and all ABS, traction control, etc lights came on suddenly and brake pedal went all the way down and couldn't stop. So I pulled emergency brake and skid into traffic, luckily missed other vehicles

- Las Vegas, NV, USA

Brakes intermittently do not completely engage after vehicle is initially started. Brakes feel soft and feels like anti-lock brakes engage. Problem lasts about 30-45 seconds after vehicle is started.

- Plymouth, MN, USA

2011 Ford Fusion sel, 97,800 miles. Break pedal excessive travel incident # 1, approximately April time frame. Brake fluid flush was performed. Incident # 2, 7 weeks later, driving straight road decelerating from 45 mph and braking for a red light with cars ahead, pedal went to the floor, finally caught at bottom. Vehicle is now at Ford dealer, recommendation was to replace ABS hydraulic control unit at a cost of $1,000. Repairs are proceeding. This appears to be the same issue identified in safety recall 19S54 - anti-lock brake system hydraulic control unit valve function - 2006 - 2010 for Lincoln & Mercury. Under NHTSA complaints for 2011 Ford Fusion - service brakes (and hydraulic), 98 cases are registered with a very high percentage of the cases identifying excessive brake pedal travel. I personally feel that 2011 and possible 2012 model years should be included in the recall. Failure mode was identified as hydraulic control valves within the hcu experience corrosion and become stuck. The brakes operate fine when they are working, but the vehicle can not be trusted due to the brake system intermittent behavior.

- Livonia, MI, USA

The car has the exact same issue as in rmisc-19V904-0442. Brakes get spongy and ineffective after ABS activation due to a sticky valve. Ford needs to expand this recall at least to 2006-2012 and probably also to mazda3's which use the same brake parts. There are numerous reports of this issue occurring on 2011 Fusion which are largely the same as the 2010's.

- Webster, NY, USA

My Ford Fusion sport was manufactured in July of 2010 and the anti-lock brake hydraulic control unit has stop functioning according to the autonation of orange park Florida service department. This should be covered by safety recall 19S54.

- Jacksonville, FL, USA

I was driving straight on a residential street and brakes all of a sudden were not working properly. They went all the way to the floor and all the warning lights came up on the dash. Had to pull over and have vehicle towed. This had also happened a couple days before in a parking lot where I was able to pull over and get vehicle stopped. I waited a while and when I turned the vehicle back on the problem was no longer there. When it happened the second time I no longer felt it was safe to drive so had it towed to a Ford dealership. It was repaired and I have not had another issue.

- Albuquerque, NM, USA

I was driving about 5 mph on a street when my brakes failed and the control panel started blinking about ABS failure. I was able to stop the car using the hand emergency brake. I turned off the ignition and restarted the car and drove maybe 100 feet when the same problem occurred--brakes failed and control panel started with warning. I was able to stop car again with emergency brake. No damage to anything or anyone. This same problem happened about 4 years ago with this car--I took to a Ford dealer who could not find anything wrong with my brakes or the computer software for the ABS. I feel lucky I have not been injured because I was driving slow and could use my emergency hand brake, otherwise I would have hit another car or object without brakes.

- Arlington, VA, USA

Vehicle not able to stop immediately. Brakes went to floor. January 22, 20120 pulley noise in engine continuously where air conditioning belt is placed.

- Allen Park, MI, USA

The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 5 mph, the brake pedal was depressed but failed to stop the vehicle. The vehicle crashed into a motor home. The vehicle was not taken to be diagnosed. The contact stated that he was a certified Ford mechanic. The contact replaced the brake master cylinder however, the failure persisted. Way scarff Ford auburn located at 501 auburn way N, auburn, wa 98002, (253) 833-1500, was contacted and informed of the failure. The vehicle was not included in NHTSA campaign number: 19V904000 (service brakes, hydraulic). The manufacturer was contacted and informed of the failure. The approximate failure was 140,000.

- Auburn, WA, USA

As a I engage my brake to come to a stop or slow down my brake sinks all the way to the floor. At times my ABS will engage if I'm coming to a sudden stop, only on the left driver side. My left driver side tire is showing wear from this event happening quite often. At other times I've had close call accidents due to my brakes not engaging like they should. My yearly inspection is also getting difficult to past by having this brake issue. As far as I know 2006- 2010 models have had a recall due to similar incidents. My 2011 Fusion was manufactured in February 2011 and could have the same parts used. I've looked into the problem before the recall was put in place for the older models and many Ford owners report the brake ABS pump being the problem. I've changed my brakes and calipers to see if any would fix the issue but the problem remains the same.

- Porter, TX, USA

Brake pedal goes to the floor, braking distance greatly increases, and the car is not safe to drive. This is the same problem identified in the 2006-2010 recall. Please make Ford expand the recall to include the 2011 Ford Fusion

- Broussard, LA, USA

The contact owns a 2011 Ford Fusion. The contact stated that upon applying the brake pedal, the pedal depressed to the floorboard and had to be pumped repeatedly for the vehicle to be stopped. There were no warning lights that illuminated on the vehicle. The contact first took the vehicle to an independent mechanic where the vehicle was unable to be diagnosed. The vehicle was then towed to another independent mechanic, then towed to terrebonne Ford Lincoln located at 339 St charles St, houma, la 70360, and then towed back to the original mechanic due to the vehicle being unable to be diagnosed or repaired. The manufacturer was notified of the matter and offered no assistance. The vehicle remained unrepaired. The failure mileage was 165,000. Consumer stated he took the vehicle to 3 different mechanics.*

- Houma, LA, USA

To whom it concerns, well first of all I purchase a vehicle from, I don't have the title, so the bank and the dealership got that stuff. Next they think they can be rude, lie, and play games, thirdly they said I wrecked when it came off the lot on condition as it was in, but no way. Fourthly, they wand to lie and say 2 different store just like the bank does, I've had to put almost a 1000 bucks into the vehicle, and I'm upside down in it, I told the bank this, and the bank said they be contacting the dealership, never happened I asked to take the 1000 bucks off my loan for these services but won't, this why I'm reporting them, next the bank can never decide if they want insurance on the vehicle been harassed by both the dealership and bank, which is first premier bank and frankman motors sioux falls, sd, plus I was suppose to receive a manual for my car never happened, so something needs to be done, if both places of business's want me to be nice, they got to earn it, and do something about this lemon vehicle

- Sioux Falls, SD, USA