The steering wheel started to jerk. Shortly after this happened, the power steering stopped working entirely. The instrument panel displayed a notice that said service power steering now. The tcs light came on when the power steering stopped working.

- New Hope, MN, USA

I'm dealing w/the same thing everyone else is. Ford knows the steering is bad, replaces it & then says it's only valid for one year. Now, mine has gone out the second time & they will do nothing. I nearly wrecked my car, w/my child in it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! steering is recalled for my same model & year. Ford says my VIN is not covered, surprise! I've already had the steering rack replaced once & now it's out again! """"" 445K vehicles recalled for "power steering"

- Greenup, KY, USA

Car came up with "service advancetrac/service power steering now" error codes.

- Roseville, MI, USA

I was driving in a 45 mile lane, my electric power steering hopped off and power steering service now came on. My car hit the curb and landed in someone yard. Very terrifying. I contacted Ford and they said they will not replace it. Because I don’T meet the guidelines for the recall. My car is over 150,000 miles. And I will have to pay. I felt like this is not okay I only had this car for 2 months and the owner never took it in when it was under 150,000 miles. If it’'s on recall it shouldn’T have a time frame to get it fix. If they messed up on their end fix it. Now they asking me to pay out of pocket to fix on their behave.

- Columbia Mo, MO, USA

The blower motor connector and blower motor resistor will melt with use, which causes smoking to come from the passenger side flood under the glove box. Is not safe and I have replaced 3 times since 2014. It can happen while sitting and driving, does not matter. I have reached out to Ford they must not care because I have been told its not their problem, or to get over it.

- Sherrills Ford, NC, USA

The vehicle was stationary. The inside door handle and lock broke at the same time. Two ways to get out, rolling the window down and opening from outside or pulling the handle and lock at the same time on the inside. The door will not lock.

- Louisville, KY, USA

Faulty driver's side door latch will not open from the inside. The vehicle was parked. After climbing out the passenger side door and walking around the car the driver's door did open from the outside. Ford lists a recall for 2013-2014 Fusion, but not earlier years. An internet search shows I am not the only 2011 owner with this safety issue.

- Columbia, MD, USA

My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. She couldn't even turn the steering wheel. If she had been driving with our 2 year old son in the cat they could have been killed. There are many others that I have found with the same problems why had this not been recalled, serious injury or death could occur. Then there would be multiple lawsuits

- Vass, NC, USA

The contact owns a 2011 Ford Fusion. While driving 65 mph and changing lanes, the steering wheel became difficult to turn. In addition, the check engine, low tire pressure, and stability control system warning indicators were illuminated. The contact called cavalier Ford (1515B S. military hwy, chesapeake, va 23320, 866-385-6930) and was informed that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 115,702.

- Chesapeake, VA, USA

Power steering keeps going out. Mechanic fixes but only last a few miles ththeththen goes out again.

- Port Barre, LA, USA

Steering keeps pulling to the left, dome lights stay on while driving

- Allentown, PA, USA

I was driving home when out of nowhere my car starts dinging saying 'service power steering now' & I lost control of the power steering.. the wheel immediately locked.

- Pocomoke, MD, USA

The contact owns a 2011 Ford Fusion. The contact stated that the driver's side door failed to open from inside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was notified of the failure. The failure mileage was not available.

- Camp City, MO, USA

The contact owns a 2011 Ford Fusion. While the driver was making a left turn, the steering wheel seized and became extremely tight when it was turned in either direction. Classic Ford of madison (6251 N ridge rd, madison, oh 44057, 1-(440) 417-1100) diagnosed that the two front control arms needed to be replaced. The vehicle was also taken to avenue auto clinic (1170 mentor ave, painesville, oh 44077, 1-(440) 639-9956) where it was diagnosed that the electronic computer and the electronic steering motor needed to be replaced. The vehicle was excluded from NHTSA campaign number: 15V340000 (steering) and was not included in NHTSA action number: PE14030 (steering). The manufacturer was notified and provided no assistance. The failure mileage was not available.

- Painesville, OH, USA

I had a recall on my car last year 2017. I took it to be fixed. They replaced the throttle body and power steering module. After having that replaced I later notice my car wasn't driving right. There was a whining noise and a noise coming for steering wheel. So I took my car back to have it check out.the guy said it will cost $130 for them to check my car. I asked if cost to check the part they replaced because my car was driving the same since they fixed it. It took less than an hour for them to tell me that there wasn't anything wrong with the parts that was replaced. Now my car has been going down since. So June 30,2018 I took it to a mechanic for oil change and he told me that I should take my car to dealership to get rack and pinion check.he express to me that I should get it looked at soon because my wheel seem like it will lock. August 5,2018 I was driving the express way and almost lost control of my car. It kept swerving back and forward in and out of lane. I was trying to avoid hitting the car on my right side and hitting the brick wall on my left. I to brake on the expressway almost coming to a complete stop to get control of the car. I thank god there wasn't a car behind me. I had to replace the tail light several times. There a static noise coming from the center dash.

- Memphis, TN, USA

I took my 2011 Ford Fusion to the Ford dealership in harlingen tx. They verified the vehicle was up for recall since it has not been repaired. The mechanics took the car in and repaired the car after 7 days of dropping it off. On day 7 they called me that it needed a tie rod which I purchased and delivered first hand. 2 hours later they called me that I had to pay $1,300 because the car was not up for recall and that if I didn't pay they would be putting my broken part back on and releasing the car to me. I went on to complain to the manager and they managed to take $500 out for the repairs they have done that were supposed to be up for recall. I waited 7 days to find out I was being charged for a service that was supposed to be free. Recall number 15no1 and 15no2. I have recite and video of the confrontation. I had already wrecked the car due to the steering issues. I also repaired the damaged after the accident to later find out it was up for recall!

- Harlingen, TX, USA

The A/C blower resistor and the blower resistor connector has burned and melted 2 times since I bought this car in 2012. As I was driving A/C would blow hard for a minute or so the go out, and the final time it went out both times my passenger saw smoke at his feet from under the glove box.

- Mount Holly, NC, USA

Driving 8 hours, 70 mph, on 92 outside temp day the car started making a thumping sound when breaking/steering simultaneously. Steering became somewhat stiffer. The sound got louder as time went on, possibly due to extreme heat. Wife was with me and we both became very worried because we were in atlanta 5 pm traffic. We made it home and I began an information search. I found that our 2011 Ford Fusion was included in a field service action 15N01. I spoke with the local Ford service manager and was told that did not apply to the symptoms I described because there is no advance indication that the electric controlled steering is going out - it just goes out. Ford's own report mentions this being possibly dangerous but downplays the concern by saying steering is still possible, just more difficult. I called Ford customer service for some support but other than recommending a diagnoses and saying she is not a tech, offered no meaningful information. She did admit she would not want to drive a car with this condition existing. Last, I tried to get information via live chat and when I sent the fsa number, I was actually blocked of my ability to question him and he ended the chat. Frankly, I would like to hear the response of a Ford management person to the question "would you allow your dearest family members ride in a vehicle that show frightening symptoms of a steering issue knowing the existence of the 'field service action' which is about the steering going out.

- Carrollton, GA, USA

The contact owns a 2011 Ford Fusion. The contact stated that the eps warning indicator illuminated within less than a month of owning the vehicle. The power steering ability failed to function each time the warning indicator flashed. The contact stated that it was extremely difficult to turn the steering wheel in either direction. In addition, the vehicle stalled more than once without warning. The vehicle had not been diagnosed by a dealer or an independent mechanic. The independent facility that sold the vehicle made no mention of it being included in NHTSA campaign numbers: 15V340000 (steering) and 15V793000 (fuel system, gasoline). The manufacturer was notified. The failure mileage was not available.

- Arlington, TX, USA

Steering wheel locks up on occasion, not all the time, you wont be able to steer

- West Babylon, NY, USA