10.0

really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
43,714 miles

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« Read the previous 20 complaints

problem #203

Jan 312014

Fusion 4-cyl

  • miles
In January, 2014 I received a letter from Ford indicating contamination on the internal motor contacts of the throttle body may occur, resulting in intermittent electrical connectivity. Engine power and vehicle speed would be reduced. Because of this potential problem, Ford is offering to extend the warranty on the throttle body to ten years. I believe Ford should issue a recall for the car and fix the potential problem now before it occurs and causes a safety problem. Any assistance you could provide in having Ford issue a recall would be appreciated. Thank you.

- Oak Forest, IL, USA

problem #202

Oct 032013

Fusion 4-cyl

  • 49,000 miles
I was driving on the highway and all of a sudden the car seemed to start shutting down. I lost speed and could not accelerate even thought I was pressing the accelerator pedal. The whole car started to shake and vibrate violently making a sputtering noise. I was able to brake, slow down and stop to pull off onto the shoulder of the highway. The car would not stop shuddering until I turned the engine off. I waited 10 seconds, turned the engine back on and the car drove normally again. This happened twice more, one at 30 mph and one at 60 mph again on the highway. Then we took it to have the throttle body replaced.

- St. Louis, MO, USA

problem #201

Dec 042013

Fusion 6-cyl

  • 55,950 miles
The contact owns a 2011 Ford Fusion. The contact stated while attempting to merge into traffic, the vehicle suddenly accelerated without any warning. The contact mentioned that the failure occurred multiple times previously. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The failure and current mileage was 55,950.... updated 03/24/14 the manufacturer was not notified and advised the dealer no to replace any parts. The consumer was informed to bring the vehicle back, when the problem occurred again. In addition, the sudden acceleration occurred on three different occasions, two of which were at very low speeds. Updated 06/03/14

- Honeoye Falls, NY, USA

problem #200

Jan 182014

Fusion

  • 13,000 miles
The contact owns a 2011 Ford Fusion. The contact stated while parking the vehicle park with the brakes applied the vehicle suddenly accelerated and crashed into a building. The contact was not injured during the crash. The vehicle was not destroyed. The contact did not contact the manufacturer regarding the failure. The failure mileage was 13,000.

- Woodberry Heights, NJ, USA

problem #199

Jan 202014

Fusion 4-cyl

  • 27,875 miles
2011 Ford Fusion lost power and stalled and found out that the electrical throttle body needed to be replaced for a cost of $500.94 by a mechanic because it is not covered by Ford even thought there are many complaints about this bad part in the Fusion. There should be a recall on this and/or reimbursement for getting it fixed. Only had the car 6 months with less than 28K miles on it.

- Virginia Beach, VA, USA

problem #198

Dec 072013

Fusion 6-cyl

  • 55,300 miles
In the beginning of December while driving my friends home my Fusion suddenly jolted and then I lost the ability to accelerate. The service wrench displayed and I had to come to a complete stop in a neighborhood. A few weeks later while driving home the same thing happened and I had to pull over to turn my car off and then on again, which seems to be the only way it will allow me to drive. Fast forward to January and I began having troubles again. This time I was on the highway and my car jolted and lost the ability to accelerate. This was a major safety issue because the highway I drive on is under construction and has no shoulder. Imagine if it would have been a busy night and I had to come to a complete stop. This has happened a total of 8 times. Seems like a huge safety issue. I bought this car used with 34,000 miles on it and have to drive a lot for work.

- Denver, CO, USA

problem #197

Nov 172013

Fusion 4-cyl

  • 3,100 miles
While pulling into a parking space the and depressing the brake vehicle suddenly jolted forward crashing into a post. The check engine light came on indicating there was a problem. We have reported to Ford on multiple occasions that the car surges when coming to a stop. We have been informed that they are unable to do anything without an error code. After the insurance company repaired the car we drove it to Ford. Unfortunately we were told that the error code will clear after driving a "complete cycle" or "running a vehicle health report". both were completed and Ford repair tech's say this is a known issue but without a code they can not do anything about it. I own 2 Ford 2011 Fusion. The other car had an issue where it would frequently stall or go "limp" as Ford calls it. Much like the surges we have experienced with this vehicle, I had numerous occasions this occurred without any check engine light. Finally it went "limp" getting onto the highway and the check engine light came on. I brought it into Ford a few days later. The light was off but they were able to recover the code. I believe there is a major issue with the computerize throttle control in these vehicles and a recall is in order. We are lucky that the driver did not get injured. The airbag did no deploy even though there was substantial damage to the front end. The damage was caused by a post that cut through the bumper and damaged up to the radiator. As part of the research done I believe a detailed analysis of how the error codes are stored should be done. If the cars computer can clear errors there is limited evidence/documentation of problems. This appears to me as a "feature" to eliminate any trace of an issue.

- Holliston, MA, USA

problem #196

Dec 272013

Fusion 6-cyl

  • 28,771 miles
I was driving 40 - 45 mph and suddenly I lost acceleration and the car stalled. It seemed to have fell out of gear as the car did not 'die', there was no longer any response in the gas pedal. I utilized what remaining speed I had to navigate to a safe place to pull off the road. I turned off the car and turned it on again and could drive again. This happened 2 more times on the way home (total distance from first failure to 3rd failure was less than 2 miles). Each time the car is shut off and restarted the 'wrench' / check engine line does not return. I had it towed to Ford dealership today, however after reading the countless experiences of the same exact ordeal, I felt it necessary to capture this incident here. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Katy, TX, USA

problem #195

Nov 122013

Fusion 4-cyl

  • 40,000 miles
While driving, vehicle suddenly lost power. Rpms dropped and vehicle slowed to only a few mile per hour. Vehicle would not accelerate. Vehicle had to be towed to dealership, and I was informed it was a throttle body issue. I was informed this is a common issue, and there might be a recall. If this had occurred on the freeway, it could has been disastrous.

- Detroit, MI, USA

problem #194

Dec 152013

Fusion 6-cyl

  • 26,800 miles
Car went into limp mode. Lost almost all power. Will move on flat road with limited RPM about 1000. No power and car shakes while moving. This repeat of what happen year back while driving at 40 mph - lost power. At that time dealer change throttle body to correct the problem. In less that year I see same systems and car is back to dealer.

- Newtown, PA, USA

problem #193

Dec 082013

Fusion 4-cyl

  • 21,338 miles
Vehicle was being driven slowly to parking area when it suddenly accelerated and engine kept revving up and it lunged forward and crashed into a large tree, demolishing the front end. The Ford parts performed exactly as they should have, preventing damage to the windshield or cabin area, but airbags did not deploy. The driver was not injured but was shaken up by the accident. Upon inspection by the body shop and mechanic, the linkage was broken and damaged and needs further investigation to see if a defect in the linkage was a cause or contributing factor. Damage to the front end is substantial and estimated in excess of $8,000 with the seen damage thus far.

- Greensboro, NC, USA

problem #192

Nov 272013

Fusion

  • 37,491 miles
Traveling 70 mph on the highway and lost power with no warning. Coasted to a stop with engine at a rough idle only. Accelerator pedal had no effect on engine RPM. Had vehicle towed the my Ford dealership which diagnosed a failed "drive by wire" throttle body. I only have 37,400 miles on the car and yes 1,400 past the warranty (convenient $ for Ford). This failed component at 70 mph on the highway caused several moments of anxiety until I got safely off the road.

- Grand Rapids, MI, USA

problem #191

Nov 152013

Fusion

  • 30,000 miles
I was driving downtown and next thing I know my wrench light comes on and I lose all power to my Ford Fusion. I was scared because I didn't know what was going on. I couldn't do anything until I pulled off the road and shut my car off and restarted it. This problem has happened to me multiple times within the past 3 weeks. I would have to say its happened at least 15 times in those 3 weeks. I am starting to get annoyed with this problem because I took the car to the dealership and they constantly tell me nothing is wrong with my car, yet I know there is definitely something wrong. The problem happened again on 11/26/2013 and when it did my check engine light came on with the wrench light so I took it to autozone for them to check the engine light code and the code was P2111 and the description it gave was that the throttle actuator control system was stuck open. I now have proof to take to the Ford dealership that something is wrong with the car. They better fix this problem!

- Alamogordo, NM, USA

problem #190

Sep 242013

Fusion 4-cyl

  • 82,000 miles
Vehicle started to have problems around 83,000 miles. My daughter would just be driving along and suddenly the car would just stop accelerating and go to idle. She would have to coast to the side of the road to get out of traffic. She was able to turn the car off and start it again and clear the problem. It would go a couple of weeks without incident until all of the sudden would happen again. On most occasions, the yellow "wrench" light would come on as well. We first assumed it was bad gas or the fuel pump, but after researching discovered a lot of complaints with the exact symptoms that pointed to a faulty throttle body. I decided to submit a complaint after last night her car once again stopped accelerating on a bridge with a police officer behind her whom proceeded to pull her over. Fortunately, the officer was understanding to the situation. It is very unsettling to have your inexperienced 17 year daughter on the highway with a vehicle that operates in this capacity. Ford has been manufacturing cars for how many years and this is still the best they can do? to be driving down the highway at 60 mph and your car just transfer to idle speed. Ridiculous!

- Lebanon, KY, USA

problem #189

Nov 202013

Fusion

  • 31,000 miles
I was driving on the freeway when suddenly the vehicle lost speed completely and the wrench light turned on. I was fortunate enough to be driving fast enough and in the right lane and so was able to exit the freeway but the vehicle was extremely slow, not even 1mph. It did begin to shake while slowing down. This is an extremely dangerous malfunction. Had I been in the left lane it would have been impossible to remove myself off the freeway safely. This is an issue that must be addressed.

- Carson , CA, USA

problem #188

Nov 192013

Fusion

  • 44,088 miles
Driving on freeway the car went limp and lost speed without responding to gas pedal. The wrench light came on at the time it happened. This happened twice, first time yesterday on the freeway, second time today while on freeway going to work. Once I was able to pull over and stop the engine, it car started up again and ran.

- Carlsbad, CA, USA

problem #187

Nov 042013

Fusion 4-cyl

  • 33,000 miles
My wife was driving 65 mph on a very busy los angeles area freeway around 4:45 in the afternoon when her vehicle came to a grinding halt. The car went from 65 mph to a complete stop in about 30 yards! she said all she heard was a loud grinding sound and the screeching of the tires. Luckily, the six vehicles behind her were able to stop, avoiding a chain reaction accident. The car has been at the dealership since November 4, 2013 when the incident happened. When I spoke to the technician, he mentioned that the transmission "disintegrated" internally and the only two options we had were to rebuild the transmission part by part, or order a whole new transmission. The vehicle is not even three years old! this was not the first time this happened. On October 2, 2013, she was about to enter the same busy freeway and the vehicle came to a stand-still at the intersection. None of the gears worked. After turning the vehicle on-and-off a few times and shifting the gear stick back-and-forth, the vehicle once again was able to move. Can you please look into this issue as I am greatly concerned for the safety of my family now that this incident put my wife's life in danger" god forbid this happen again in front of a fully loaded semi or other high profile vehicle that would not be able to stop in time. Do you recall the Ford Explorer rollover mishaps"

- Los Angeles, CA, USA

problem #186

Nov 142013

Fusion 6-cyl

  • 44,150 miles
I was driving on the highway at about 65mph, I began to exit and came down to 40. Once I started to slow down I felt the car tug, it was odd because it had never done that before but I finished exiting and tried to pick up speed again but couldn't. the RPM went down, wrench signal came out on dash, I pushed on the gas and nothing, it did not have anymore power. Luckily there were many businesses to my right to where I was able to park safely, if I was still on the highway while this happened I could have easily been rear ended or worse because the car slowed on its own and I was unable to control the gas. As I pulled over the car began to shake, I turned it off quickly and called for help. A relative came to my aid to check it out but we couldn't find anything visible, we cautiously turned the vehicle back on and the wrench signal turned off, no more shaking, it was odd that it just completely lost power a few minutes prior and now it was back to normal. We drove it around the parking lot to test it, didn't want to leave it behind due to the area and possibility of theft, also could not afford a wrecker to pick it up. I ended up heading back home with my relative behind me. It was very uncomfortable, I'm so glad it was myself and not my wife and kids as this is her vehicle. I know they are numerous knows issues on the throttle body with this vehicle. It is sad that it has not been recalled yet, please take a stand and do not wait until somebody is seriously injured or worse.

- San Antonio, TX, USA

problem #185

Nov 062013

Fusion 4-cyl

  • 42,467 miles
Driving at 45 mph, when car lost power and yellow wrench warning light came on. Coasted into parking lot with accelerator not responding. Turned car off, restarted it and ok. Took to Ford dealer and was charged over $500 to replace the throttle box. Told not in warranty but saw many complaints online for this part in Fusion and escapes.

- St. Charles, IL, USA

problem #184

Nov 032013

Fusion 6-cyl

  • 41,000 miles
We were going down a major roadway at about 45 mph when the car just decelerated to about 1 mph. It took us awhile to get over 2 lanes of heavy traffic to the side of road where we stopped the car. The wrench light came on. With it still running we popped open hood and car appeared to be running just fine. We could not get the RPM's to go up at all. We turned off car completely, and the wrench light went off and car drove normal. 2 hrs later the car did the exact same thing and we pulled over and started it up again and got home. We believe it has to do with the electronic throttle body, bc other complaints are exactly as ours with this year, make, and model of car.

- Fountain, CO, USA

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