10.0
really awful- Crashes / Fires:
- 19 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 20,329 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall on passenger air bag. [xxx]. I just purchased this car without knowing this was issue Ford company advised that they can not fix the recall that I have to notify your company to fix or replace the air bag. This is a huge safety issue and needs to be addressed before a horrible accident is caused by this issue. The air bag light is on and computer says that its the passenger air bag is fatality. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Hinesville, GA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called perry Ford Lincoln of san luis obispo at (805) 544-5200 (12200 los osos valley rd, san luis obispo, ca 93405) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Arroyo Grande, CA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sarasota Ford, 707 S Washington blvd, sarasota, fl 34236) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-392-3673 and was made aware of the failure. The manufacturer asked the contact to call NHTSA. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.. updated 8/15/18
- Sarasota, FL, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lakeland Ford (1430 w memorial blvd, lakeland, fl 33815, phone: (863) 682-1100) and was informed that the part was not available for the repair. The manufacturer advised the contact to call the dealer and did not offer any further assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lakeland, FL, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fairway Ford (4333 Washington rd, evans, ga 30809) stated that parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Washington, GA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags) the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wade Ford (3860 S cobb dr, smyrna, ga 30080 (770) 436-1200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, altering her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Marietta, GA, USA
Takata recall
- Melbourne, FL, USA
Takata recall still waiting, on back order as of 11/14/2017 automatic transmission downshifts harshly, and I had to pay Ford dealer to reprogram it even though there is a service advisory for this problem.
- The Villages, FL, USA
I received a recall for defective airbag several months ago, dealer says they still do not have parts to repair.
- Griffin, GA, USA
Recall on airbag dealership says they are not available. I just want to get a repair.
- Gray, GA, USA
Takata recall - a recall notice was issued back in 2016. The Ford Motor Co presently has still been unable provide a remedy for this recall
- Ridgefield, WA, USA
"takata recall" this is regarding the recall on the airbag in my vehicle. I am seeking help in getting it replaced.
- Atlanta, GA, USA
Takata recall. Recall was issued sometime ago but my vehicle is still waiting to be fixed, Ford says cant do anything as of yet. I am afraid that injury may occur anytime I drive the vehicle. I cant afford to buy a new one its still under contract. I recently got a letter that takata is going to file bankruptcy.
- Norwalk, CA, USA
Takata recall there has been a recall on my airbags for a year and a half. Ford still has not given new airbags or materials to the dealerships to be able to fix this issue. These airbags are an extreme safety hazard, so I cannot understand why it would take this long for Ford to fix the problem. I feel like it's just a death wish waiting to happen.
- Harrisburg, PA, USA
Was told over a year ago that the parts are not avaialbe and each time I bring it in for service I ask about the air bag recall and they keep telling me not avaiable
- Slidell, LA, USA
Takata recall, none of the Ford dealers have these air bags in stock to change it out. If you know this recall has been issued since Jun 2016 and you still have not provided customers with a rememdy that very well could result in death or serious bodily injury this is not the way to do business we purchase these vehicle in good faith in knowing if such things happen they would and will be rectified in a timely fashion.
- Lemoore, CA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (legacy Ford, 27225 southwest fwy, rosenberg, tx 77471) was contacted and confirmed that the parts were not available for the recall remedy until a year or two. The manufacturer was contacted at 800-392-3673 and stated that the parts would not be available for a year or two. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Simonton, TX, USA
It has been over 19 months since I was notified of a major defect in my passenger-side air-bag. When will this be corrected"?"
- Boynton Beach, FL, USA
Takata recall asked the dealer many times when it's going to be fixed they said they don't have the parts I would like to get it fixed
- Hayward, CA, USA
- Alpharetta, GA, USA