10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
19,954 miles

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« Read the previous 20 complaints

problem #123

Nov 072017

Fusion

  • miles
Takata recall: This recall has been out over 18 months and Ford says they still do not have the parts. I have called numerous times to my local dealer and the answer is always the same we are waiting for the parts to be released

- San Diego, CA, USA

problem #122

Jan 012017

Fusion

  • 45,000 miles
Takata recall. I have one vehicle and have a family, yet I cannot make full use of my Fusion because of the recall, and cannot get a time that the malfunction will be corrected. Why do I have to be without my family vehicle. Shouldn't I be able to get a free rental until the issue is resolved?

- Simpsonville, SC, USA

problem #121

Jul 012016

Fusion

  • miles
Takata recall. As of today Ford has not scheduled a fix for the recall. No date has been given.

- Powell, TN, USA

problem #120

Nov 042017

Fusion

  • miles
I have as of this date, not received any recall notice for this problem

- Santa Rosa, CA, USA

problem #119

Nov 012017

Fusion

  • miles
"takata recall" I received a recall notice in July 2016 and there is still not a remedy in place to fix this potentially fatal problem. Although I have suffered no injury yet, those of us waiting on a fix for this problem drive every day, praying that an accident doesn't occur, which could result in injury or death. Why is it taking so long to fix this problem?

- Falcon, MO, USA

problem #118

Nov 022017

Fusion

  • miles
Since June 2016 Ford issued a recall, but they have yet failed to make the replacement available at their dealerships. It is November 2, 2017. My vehicle is still at risk for over a year.

- San Francisco, CA, USA

problem #117

Jun 012016

Fusion

  • miles
Takata recall. I received a legal notice regarding subsidiaries of takata corporation filing chapter 11 bankruptcy cases in the U.S. I checked the recall status of my vehicle. There is an active recall on my vehicle regarding the air bags, but a remedy is not available. I am filing this complaint as the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner.

- Sachse, TX, USA

problem #116

Jun 012016

Fusion

  • 1 miles
Takata recall: I received a recall notice for airbag for this car June 1, 2016. I have contacted Ford dealerships many times but never given a date when the replacement will take place.

- Hanahan, SC, USA

problem #115

Jul 192016

Fusion

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (crest Ford, 22675 gilbraltar road, flat rock, mi, 48134) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact received notification of the tk holdings settlement letter. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available. No VIN available updated 8/6/18

- Rockwood, MI, USA

problem #114

Oct 312017

Fusion

  • miles
Notified by mail chapter 11 case no. 17--11375

- Culver, IN, USA

problem #113

Nov 012017

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called quality auto mall (55 NJ-17, rutherford, NJ 07070; 201935-2400) and was informed that the part for the recall repair was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Nutley, NJ, USA

problem #112

Jul 042016

Fusion

  • miles
Takata recall - I've been trying since July 2016 to get the passenger airbag replaced, but the dealers say they are unable to get a replacement airbag. The date I'm entering below is the approximate date I received the letter from Ford advising of the recall.

- Crest Hill, IL, USA

problem #111

Jun 032017

Fusion

  • miles
I have a recall notice on my passenger airbag on this vehicle when I purchased it on June 3, 2017.

- Trenton, FL, USA

problem #110

Oct 312017

Fusion

  • miles
Takata recall my car is one that is in the recall of the takata airbag inflators and I would like to get it fixed.

- Blackstone, VA, USA

problem #109

Jun 012016

Fusion

  • miles
Ford safety recall notice 16S26 / NHTSA recall 16V-384 no parts for this recall in more than a year and a half. Takata recall

- Ayden, NC, USA

problem #108

Jun 012016

Fusion

  • 30,000 miles
"takata recall" the recall was June of 2016, I still have not been able to get my Ford dealer to address the problem as of 10-30-17

- Elko, NV, USA

problem #107

Jul 132016

Fusion

  • miles
Takata recall - received a letter of recall dated July 2016 from Ford Motor Company; subsequent calls to sam galloway Ford for updates always gave the same answer, "Ford hasn't released the parts as yet".

- Cape Coral, FL, USA

problem #106

Jul 012016

Fusion

  • miles
Takata recall: I received a notice in the mail from Ford; the letter informed me about the recall. I called my local Ford dealer to schedule an appointment to replace the inflator. They said that there was a recall and that there was no replacement parts available. They said I would receive a phone call to set up the appointment to replace it. It has been a year and four months but I still have not received the replacement inflator.

- Titusville, FL, USA

problem #105

Jul 012016

Fusion

  • miles
My car has been under recall for takata passenger airbag explosion risks for over 15 months and there is still no timeline for replacement parts. When will Ford make my vehicle safe to drive again?

- Hoboken, NJ, USA

problem #104

Jul 262016

Fusion

  • miles
16S26 / NHTSA recall 16V-384 - I have contacted my dealership "helfman Ford" several times regarding this recall and was told that the part was not available to fix my car. I also contacted Ford head office in Michigan and was told the same. They said when they have the parts they will contact me. It has been a year and three months now since I received the recall notice, and still no action was taken, and no resolution

- Houston, TX, USA

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