10.0
really awful- Crashes / Fires:
- 19 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 20,329 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
16S26 / NHTSA recall 16V-384 - I have contacted my dealership "helfman Ford" several times regarding this recall and was told that the part was not available to fix my car. I also contacted Ford head office in Michigan and was told the same. They said when they have the parts they will contact me. It has been a year and three months now since I received the recall notice, and still no action was taken, and no resolution
- Houston, TX, USA
I am driving a potentially deadly automobile. I do not care if tekata does not have enough airbag replacements. Then Ford should give me a safe car until they get replacement bags. Do their new cars have safe airbags" then stop selling the new cars and fix the already purchased cars! why does our government force me to drive a deadly car while Ford still makes profit on new sales"
- Plano, TX, USA
Takata recall has been on a recall list for my vehicle for quite a while. I purchased this vehicle in Jan/16 and was aware of this recall. Since then, there has not bee a remedy presented and there is also a high risk for this to malfunction. With the temperatures in central Texas well above 100 degrees, I am concerned that this has not been addressed and a remedy has not been presented. The field service action number is 15N01 I have also received a letter in the mail of something along the lines that I could file a claim for this. I will investigate that further but I know that takata airbags are filing for bankruptcy. So my concern is that there will never be a remedy available.
- San Antonio, TX, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (coggin Ford jacksonville, 9650 atlantic blvd, jacksonville, fl, 32225) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Jacksonville, FL, USA
Takata recall - was notified by Ford of a recall over a year ago and no action has been taken or future notifications
- Ashland, MA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Peoria, IL, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (mccrocklin Ford in middletown, in, 888-482-1496) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. The VIN was not provided.
- Muncie, IN, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fairway Ford of evans at (706) 854-9200 (4333 Washington rd, evans, ga 30809) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Washington, GA, USA
I received a recall in June of 2016 about problems with airbag. I still have to be notified to repair it.
- Summerville, SC, USA
"takata recall" received recall notice dated July 2016 from auto company. Called dealership, more than once, parts were not received by them. Received legal notice about chapter 11 being filed. Called dealership again, parts are still not in and was advised about chapter 11 filing. Nothing has happened with my vehicle.
- Carthage, TX, USA
"takata recall" received recall notice dated July 2016 from auto company. Called dealership, more than once, parts were not received by them. Received legal notice about chapter 11 being filed October 23, 2017. Called dealership again, parts are still not in and was advised about the chapter 11 filing. Noting has happened with my vehicle.
- Carthage, TX, USA
Takata recall I can not get my air bag replaced until the part becomes available and I contacted my Ford dealer who informs me there is no expected date for the air bag to be available. This is totally unexceptable. The part needs to be manufactured and sent out to all dealers who have customers with an effected auto. What is going happen if a person is killed due to this recall that is not being fulfilled, ? the company needs to get it in gear and get these air bags made and sent out.
- Abbeville, SC, USA
The air bags were recalled in June of 2016. I received a notice from the bankruptcy court (tk holdings, Inc) to contact a local dealer for a replacement air bag. I did and they do not have any replacement air bags. When will this recall be fulfilled? the delay in remedying this defect is unreasonable.
- Spring, TX, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in June of 2016. The dealer (mall of Georgia Ford located at 4525 nelson brogdon blvd ne, buford, ga, 30518, ) stated that the parts were unavailable for the repair. The manufacturer was also contacted and made aware of the failure and confirmed that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated unable to have passengers in right seat. Updated 8/2/18
- Lawrenceville, GA, USA
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (gabriel/jordan Ford, 2400 us highway 50 S, livingston, tx 77351) who stated that the parts were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Livingston, TX, USA
Takata recall we all know of this recall and I received my first recall notice over 1 year ago. Every time I call Ford I am told the same thing... "we have not released parts yet.. will call when we do". in the mean time I have my family driving around in a very unsafe car. What can we do as consumers? this is ridiculous! they are obviously just trying to see if we will forget about it. What is your role (NHTSA) in forcing them to either give me the parts or take the car back?? I need a resolution.. my family is not safe in this!
- Jacksonville, FL, USA
Takata recall
- Longview, TX, USA
Takata recall. Received notice of recall for passenger frontal airbag inflator July 2016. Ford continues to tell me this cannot be fixed as they do not have replacement parts.
- Macon, GA, USA
We received the recall notice in the mail for my car when Ford first went public with the recall notice.vi went to dealership and was told that there were no replacements available and there would probably never be a replacement available. But they did say they were putting us on a list to be repaired if the airbags ever became available. Of course I'm still driving around in this deathtrap of a car with no replacement insight.
- Corinth, TX, USA
- Hoboken, NJ, USA