10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
19,954 miles

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« Read the previous 20 complaints

problem #283

Jan 292019

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called cromley's Ford Inc (610 wilson rd, newberry, SC 29108, (803) 276-9642) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Newberry, SC, USA

problem #282

May 012019

Fusion 6-cyl

  • 57,000 miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 19V001000 (air bags). Town & Country Ford (6015 preston hwy, louisville, ky 40219, (502) 964-8131) scheduled an appointment; however, the part was not available for the repair. The recall was issued on January 28, 2019. In addition, the dealer was informed that the drivers side door failed to unlatch from inside the vehicle. The failure caused the driver to have to electronically wind down the window to open the door from outside the vehicle. The dealer had not verified if the vehicle was included or excluded from NHTSA campaign number: 17V210000 (latches/locks/linkages:door:latch). The contact stated that the vehicle exhibited the same failure as listed in the recall campaign. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 57,000. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Brooks, KY, USA

problem #281

Jan 282019

Fusion 4-cyl

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Park Ford of mahopac Inc (276 route 6, mahopac, NY 10541, (845) 628-8800) was contacted and confirmed that the parts were available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were available. Air bags were replaced on 6-27-19. The contact had not experienced a failure. Parts distribution disconnect.

- Peekskill, NY, USA

problem #280

Apr 022019

Fusion

  • 67,000 miles
Takata recall safety recall notic 19S01/NHTSA recall 19V-001. Have been on waiting list for repairs, dealer states parts not available. First contact was April 2, 2019.

- Grundy, VA, USA

problem #279

Mar 012018

Fusion

  • 125,000 miles
Takata inflators are not working. Last year I got into a front end collision at 25mph and air bags didnt deploy.

- Springfield, TN, USA

problem #278

May 082019

Fusion

  • miles
Safety recall notice 19S01 / NHTSA recall 19V-001 recall received in February 2019 after repeated calls to the dealership, they still have not received the replacement part to make the recall corrections. They claim they are only being shipped so many parts at a time? this issue is going on 4-months now, this unacceptable!

- Racine, WI, USA

problem #277

Feb 012019

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called serra Honda grandville Chevrolet Norfolk (6252 E Virginia beach blvd, Norfolk, va 23502, (757) 266-5804) and was informed that the parts were not available. The manufacturer was contacted and provided case number: Cas17670945. The contact had not experienced a failure. Parts distribution disconnect.

- Wyoming, MI, USA

problem #276

Feb 012019

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hall Ford newport news (located at 12896 jefferson ave, newport news, va 23608, (877) 398-2216) was contacted and confirmed that the part was not available. The manufacturer was also made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Newport News, VA, USA

problem #275

Dec 232018

Fusion

  • 77,000 miles
My son started his Fusion and the power assist fault light came on. He couldn't turn the steering wheel. The car was shut off, and when I arrived and started it, it was fine after being put in reverse. I researched recalls and found many on this vehicle. Air bags, lug nuts, power assist to name a few. I called Ford and they ran the VIN #, they said the number was not covered. How can certain #'s be covered when they all have the same problem !? I guess the only fix is to to have people who can't afford to fix it ($2000) drive unsafely because Ford won't admit they are in the wrong ! I can only hope nothing happens while he is driving..

- Millbury, MA, USA

problem #274

Nov 192018

Fusion

  • miles
Takata recall

- Las Vegas, NV, USA

problem #273

Jul 062018

Fusion

  • miles
Takata recall. I have been waiting for my recall to be fixed since July of 2018. I received a letter from Ford stating they would provide a rental car until they were able to fix the airbags. I contacted bob davidson Ford and they said they would put me on a list to fix the airbags and to provide a rental. It's March and I still haven't heard from them. I contacted another Ford dealership, bud norris Ford, and they stated that they aren't giving out rentals anymore and Ford only told me they were giving out rentals to get me off of the phone and they didn't have the parts to fix it. I contacted a third Ford dealership, al packer, and they didn't have the parts to fix it either. So I have been driving around a car with airbags that could kill me with no one able to fix them. I don't know how you get on a list because I've talked to bree dealerships and not one has been able to fix the problem or call me back and tell me when they could fix it.

- Rosedale, MD, USA

problem #272

Mar 152015

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Westland Ford (3450 wall ave, ogden, ut 84401, (801) 629-5500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Ogden, UT, USA

problem #271

Mar 072019

Fusion

  • miles
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Dana Ford Lincoln (266 West service road, staten island, NY 10314, (718) 303-2637) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Staten Island, NY, USA

problem #270

Sep 302018

Fusion

  • 123,380 miles
The contact owns a 2011 Ford Fusion. While the vehicle was being driven, the driver's side air bag warning indicator illuminated. The vehicle was taken to sheehy Ford of marlow heights (5000 auth rd, marlow heights, md 20746) where it was diagnosed that the driver's side air bag module needed to be replaced. The vehicle was repaired. The manufacturer was also made aware of the failure. The approximate failure mileage was 123,380.

- Temple Hills, MD, USA

problem #269

Feb 232015

Fusion

  • 65,000 miles
I was in a single vehicle accident February 23, 2015 where I slid off an icy back road causing significant front end damage which was repaired at milnes Ford in lapeer, mi. Due to the amount of damage the airbags should have deployed but they never did. I now have a bulged disk in my neck and another in my lumbar spine. A later computer scan for a separate issue indicated the airbags did not deploy as they should have. When the original repairs were done, the dealership did not check and never addressed the failure to deploy. The only towing that was done was to get my vehicle out of a ditch.

- Otter Lake, MI, USA

problem #268

Mar 282018

Fusion

  • miles
I received a letter about a recall on my passenger air bag about a year ago and Ford has not released a replacement part yet and I am concerned about the safety of my passengers and myself due to metal fragments that could be released if the airbag is deployed.

- Eugene, OR, USA

problem #267

Feb 282019

Fusion

  • miles
Takata recall NHTSA recall # 19V001 manufacturer recall # 19S01 when can I take to Ford for repair? information on defective air bags appeared several months ago.

- Indian Head, MD, USA

problem #266

Nov 012018

Fusion

  • 100,000 miles
I was never contacted about any recalls. My mother contacted me through email to see if I knew about the airbag recall. 2 recalls I only learned about today by checking my credit report because the Agency that holds the title reported my account for non-payment. I recieved a carfax report when I purchased the vehicle August 2017 from drivetime. I was told there were no recalls on the vehicle. Now, I am seeing 4 recalls, 2 of which (2014 & 2016) have appeared only now that the vehicle is being serviced. I was probably the only idiot in America that would have bought the high-mileage, over-priced vehicle in the 1st place. I was told it had been a fleet vehicle for a rental car Agency. I thought I was getting a safe vehicle. But my feeling now, is that it should have never been sold. I'm not sure what to do. The vehicle may get repossessed and I am feeling cheated. I sent the car to the 1st auto body shop and they wanted $1470 for all the repairs. I called Ford Motor Company, they told me the car could get repaired free of charge at an authorized Ford dealer. I had the car towed to the 2nd shop. The car has been at that dealership since February 1st. My estimate is about $260. I'm not sure what I'm expecting to happen, but I attached a photo of the fuel overflow hose leaking fuel even when the tank was not full. It would do this regularly and that is 1 of the 2 new recalls that appeared. I'm scared to drive this car. I just want some reliable answers and solutions before I shell out any further money on a car that has put me, my family and other people at risk. Please help. Thanks in advance.......

- Indianapolis, IN, USA

problem #265

Feb 012016

Fusion

  • miles
Takata recall - we have been waiting for several years for Ford to replace the airbag. They just keep saying awaiting NHTSA recall number eventhough #19S01 is listed on this site.

- Georgetown, TX, USA

problem #264

Jan 282019

Fusion

  • miles
Takata recall, I believe my vehicle needs to be recalled but I never received anything from Ford to start the process

- Staten Island, NY, USA

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