10.0

really awful
Crashes / Fires:
19 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
19,954 miles

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« Read the previous 20 complaints

problem #263

Jun 022016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact called lamarque Ford at 800-639-3673 (located at 3101 williams blvd, kenner, la 70065) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Kenner, LA, USA

problem #262

Jan 022019

Fusion

  • miles
My airbag light has been on for a month now and every time I call Ford they tell me that my car isn't up for a recall. This is very dangerous and it has affected my horn, or anything else controlling my steering wheel. My power steering has been replaced twice. I need for someone to check into this matter for me please

- Memphis, TN, USA

problem #261

Jun 012016

Fusion 6-cyl

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kearny pearson Ford (7303 clairemont mesa blvd, san diego, ca 92111, (858) 560-5544) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated airbag recall repair completed on Dec.18, 2018.

- San Diego, CA, USA

problem #260

Jul 302016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Rowlett, TX, USA

problem #259

Jan 012011

Fusion

  • miles
Takata recall- have not been replaced.

- Salisbury, NC, USA

problem #258

Mar 122018

Fusion 4-cyl

  • miles
Takata recall air bag recall still has no available parts to perform the required safety replacement of the system. I checked much earlier this year and they had no repair parts available and this is still the case, which is unacceptable. They issued a recall and they need to get the parts to perform the needed repair/replacement of safety components. Thank you for helping us consumers get results. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Douglasville, GA, USA

problem #257

Jun 012016

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called scenic Ford (1992 rockford St, mount airy, nc 27030-5202, (336) 789-9591) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Lowgap, NC, USA

problem #256

Jul 112017

Fusion 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called cutter Ford at (808) 564-9777 (located at 98-015 kamehameha hwy, aiea, hi 96701) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated replacement still not available.

- Pearl City, HI, USA

problem #255

Jan 012017

Fusion

  • 134,000 miles
Takata recall, I have been contacted about the recall several times about this recall and how they are working on getting the parts to replace my air bags with no eta. When will I get the letter saying bring it in and we'll fix our mistake. I fear every time someone asks me for a ride I have to say no, or sit in the rear where it's safer. Come on Ford fix this old situation. Local dealer here is langdale Ford, valdosta ga.

- Lake Park, GA, USA

problem #254

Nov 092016

Fusion

  • miles
Takata recall

- Apollo Beach, FL, USA

problem #253

Nov 062018

Fusion

  • miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer (laurel Ford Lincoln, Inc, 2018 ms-15, laurel, ms 39440, 601-649-4511) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Laurel, MS, USA

problem #252

Jul 012016

Fusion

  • miles
Takata recall

- Cape Coral, FL, USA

problem #251

Nov 252016

Fusion

  • 64,000 miles
Takata recall

- Pgh., PA, USA

problem #250

Jan 012012

Fusion

  • miles
Takata recall we were notified of this recall about 4 yrs ago. Ford told us it would be a L O N G wait for them to replace the airbag problems. Earlier this yr we were notified that it would be done later this year. Since then, nothing has been communicated. The problems has not been fixed.

- Warrenville, IL, USA

problem #249

Nov 012018

Fusion

  • 0 miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer autonation Ford gulf freeway (12227 gulf fwy, houston, tx 77034, 713-489-2089) was contacted and confirmed that the parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was notified and referred the contact to the dealer. Parts distribution disconnect.

- Houston, TX, USA

problem #248

Nov 092016

Fusion

  • miles
"takata recall" I have been waiting for well over a year, probably closer to 2 years with no remedy

- Elko, NV, USA

problem #247

Nov 012018

Fusion 4-cyl

  • 0 miles
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts were not available. The dealer jones West Ford (3600 kietzke ln, reno, nv 89502. 775-329-8800) was contacted and confirmed that parts were not available for the recall remedy. The contact had not experienced a failure. The manufacturer was not notified of the issue. Parts distribution disconnect.

- Reno, NV, USA

problem #246

Nov 012018

Fusion

  • miles
Takata recall issued in June 2016 but the dealer said they will contact me once they have received the part but I have not heard anything else.

- Richland, MS, USA

problem #245

Oct 312018

Fusion

  • miles
Takata recall at least two years ago, I was notified (via mail) of the takata recall. I've called around to the local Ford dealerships several times but was told by each that parts for that recall wasn't available and they wasn't sure when they will have them in. Also, I've had the same make and model car 3 weeks prior of getting the one I currently have due to an accident where neither airbags deployed. Though nothing has happened in my current vehicle, I fear that if something should happen, I can't rely on the safety of the airbags to protect my occupants. I've taken the necessary steps to try and have this issue resolved as soon as I can but it's impossible if the parts are not available. The airbag is a very important element on the car and knowing that it doesn't work sufficiently, terrifies me every time I drive the vehicle and it's my only means of transportation.

- Martinez, GA, USA

problem #244

Jul 012016

Fusion

  • miles
Takata recall - it's been more than two years. Local dealer keeps saying he's waiting for parts.unable to have passenger in front seat.

- Ridgecrest, CA, USA

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