10.0
really awful- Crashes / Fires:
- 19 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 20,329 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. It has now been more than 18 months since I received the first notification of this recall. I frequently have 5 people who need to travel in this vehicle, so not using the passenger seat is not an option. Ford needs to install the new airbags, buy back all affected vehicles, or pay for car rentals when front passenger seat is required.
- Katy, TX, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notice in December of 2017. The dealer (penske Ford, 4570 mission bay dr, san diego, ca) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for the repair. There was no guarantee that the parts would be available by a specific date. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Diego, CA, USA
My vehicle is a part of the recall for airbag. My car was purchased and lived in Texas until 2016. I know the recall has been prioritized by hgottes and most humid regions to least. I know live in Oregon which is in the last zone to get the repair however based on the recall my a car should be repaired with a zone. My local Ford dealership says there is nothing they can do so I have to cart my family around knowing that the airbag could end up deploying and killing one of my children or wife. Please help me resolve this issue.
- Eugene, OR, USA
My car is airbag light doesn't come on.
- Lancaster, TX, USA
Takata inflators. Got a notice for a recall on airbags for my car. There is still no remedy to fix it and they said not to have anyone in front passenger seat. How am I supposed to drive my car with no front passengers. This is ridiculous and needs to be fixed asap or they can make my car payment or get me a new car that I can drive with my family in.
- Visalia, CA, USA
The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wade Ford (3860 S cob dr, smyrna, ga 30080) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Atlanta, GA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator was illuminated. The contact called tustin Mazda (28 auto center drive, tustin, ca 92782; 714-832-6222) and was informed that the repair would be unavailable due to bankruptcy. The contact called the manufacturer who confirmed the parts were not available and there was no timeframe for when they would arrive. The approximate failure mileage was 56,000. VIN tool confirms parts not available.
- Costa Mesa, CA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting an unknown local dealer in queens, NY, the contact was informed that parts were not available and no estimated time to receive the parts could be given. The manufacturer was not notified. The contact had not experienced a failure. The VIN lookup confirmed parts were not available.
- East Elmhurst, NY, USA
Takata recall. The latest letter from Ford dated 12/2017 stated that there was still no parts available and "do not allow anyone to sit in the first row passenger seat". how is this acceptable"!" - over 6 months since the recall and still no parts to fix it.
- Mission Viejo, CA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called tropical Ford at (407) 851-3800 (located at 9900 S orange blossom trail, orlando, fl 32837) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Kissimmee, FL, USA
Takata recall. Based on www.airbagrecall.com, my airbags were recalled on June 1 2016. I recently received notification that Ford is still trying to find replacements and they will notify me when this happens. I have a busy and long commute to and from work so this recall may pose a problem should an unfortunate circumstance happen to me while driving. I am unsure of what defines a "timely response" for the replacements are, but I hope this issue can be resolved soon.
- Frisco, TX, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Ford Lincoln of cookeville at (931) 284-4509 (1600 interstate dr, cookeville, tn 38501) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cookeville, TN, USA
Takata recall- Ford does not have a remedy available for my vehicle. They sent me a letter stating to not have anyone sit in the front passenger seat due to possible injury or death. When contacting Ford customer care they refused to give me a rental until a remedy is available and refuse to take responsibilty if something should happen to a passenger in my vehicle.
- Fresno, CA, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. Autonation Ford bradenton (5325 14th St. W. bradenton, fl, 34207) sold the vehicle without disclosing the recall. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bradenton, FL, USA
Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called rich Ford of albuquerque at (505) 292-0000 (located at 8601 lomas blvd ne, albuquerque, nm 87112) and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Albuquerque, NM, USA
Takata airbag. Received letter from Ford July 2016 concerning passage side airbag. Web site say car safe to drive, no mention of any action I need to take. Received letter December 2017, with warning that no one should occupy passenger side front seat car still not fixed. Ford put my wife at risk for 18months, the car did not get suddenly more dangerious this is unacceptable Ford Motor Co. Should be made accountable.
- Simpsonville, SC, USA
Takata recall
- Reading, PA, USA
Airbag signal light on, now off, but hear noise sometime I bought this car last October, 2 recalls are incomplete.
- Monmouth, OR, USA
Takata recall parts not available and recall is over a year old. How long do they have to perform the repairs before there is financial retribution? I'm afraid to drive my vehicle.
- Picayune, MS, USA
- Anchorage, AK, USA