10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
50,689 miles

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« Read the previous 20 complaints

problem #72

Mar 062019

Fusion

  • 88,000 miles
The driver inside door handle will not open door. I see there have been recalls for models before and after 2012 for this problem. I am 70 yrs old and cannot repair this myselflf not have funds to have repair. Is there a recall for this model and problem

- Plano, TX, USA

problem #71

Feb 192019

Fusion

  • 88,065 miles
Takata recall tranmission sometimes does not shift correctly

- Talcott, WV, USA

problem #70

Jun 062018

Fusion

  • miles
Takata recall incident where on multiple occasions vehicle was jumping out of gear, one specific incident where two passengers where in vehicle and vehicle jumped into department of vehicle building while car was in parked gear and police report was made due to no one physically in drivers seat.

- Enfield, CT, USA

problem #69

Oct 182017

Fusion

  • 90,000 miles
There is a grinding/pooping noise from front of vehicle when turning. The recall 15S18 was reprogrammed along recall 16B38 but the noise has continued and has gotten worse. When driving slow and turning to the left and right in a parking lot it is very noticeable the dealership stated the noise was coming from the steering rack.

- Odem, TX, USA

problem #68

Nov 052018

Fusion

  • 85,000 miles
When trying to open the drivers side door from the inside on my Fusion, the door handle let loose and I could no longer get out of the car. The door handle is apparently broken. I bought the car used and it worked perfectly until last evening. Apparently door handles on different years of Fusion have done the same and Ford replaced them. All of the cars are the exact same interior as mine appears to be on the videos in which this breakage occurred. I had just pulled into the parking lot and had to have my boyfriend open my door to let me out of the car

- Port Allegany, PA, USA

problem #67

Aug 012018

Fusion

  • miles
Sbs break system. Repairs from dealer is not fixing the problem. The car sometimes speeds up, when using breaks.

- Cleveland, OH, USA

problem #66

Aug 212018

Fusion

  • 64,321 miles
I can't get out of my Ford Fusion, I've tried the driver's door handle, and it won't open the door, took to Ford dealer, they told me door handle is broken, not under warrantee, I've barely had my car 2 months, tried rolling down driver's window, and the door lock has jammed, twice, causing me a life death situation, where, I was literally trapped in my car for 25 minutes, twice, no phone or water, and passerby's didn't want to get involved, just to help me get my door unjammed. I was sweating profusely, I had to crawl over the shifter and emergency brake just to get to the passenger door to get to safety, and with a lumbar brace on for my 9 compressed discs in my back and 7 in my neck, I was really scared that I would die in my car. It took me 15 minutes to get to the passenger door and in twice ad much pain twisting my back and neck, I was on the verge of heat exhaustion from a hot car in AZ where the outside temps get over 108 degrees in the summertime. I was dripping wet when I finally found a way out of my car. This door handle isn't covered under my extended warrantee, and it should be, for people on low income situations, or have a recall on the door lock and handle situation, because it's a manufactures defect, but, Ford won't admit that they have a serious safety issue with the do it handles breaking and trapping people in their cars. This should be a recall, so Ford can be responsible for their defect and redesign it differently so the door handles don't break, and trap people in their cars. My car is now dangerous to me, I can't get out of it safely without hurting myself, and that's very, very bad. I don't want to die in a hot car in AZ, that's a slow death. Please have this door handle problem recalled, and covered under warrantee's so Ford can fix and pay for their own mechanical problem instead of the low income seniors that need dependable cars.

- Phoenix, AZ, USA

problem #65

May 012018

Fusion

  • 40,000 miles
During summer months with air conditioning running, the cabin of the car fills with heavy exhaust fumes whether the air is recirculated or outside air. Daily commute is less than 10 minutes and traffic is light. I keep my windows closed when air conditioning is on. I haven't noticed this problem in the winter. I am worried about being exposed to dangerous carbon monoxide levels in the car. This occurs every time the car is driven both on the freeway and surface streets.

- Reno, NV, USA

problem #64

Jul 242018

Fusion

  • miles
Power steering assist fault. Started car steering wheel would not move then power steering assist fault came on the car

- Carlisle, KY, USA

problem #63

Jul 142018

Fusion

  • miles
Hi my door hadles on my 2012 Ford Fusion are loose and sticking out can not lock doors manuely or with key. Called Ford not on recall, but 2013 and 2014 are. This is a Ford defect and I think they should have to recall this.I now have to pay for their defected problym not right

- Elkins, WV, USA

problem #62

Apr 152018

Fusion

  • 105,000 miles
When driving the vehicle on an incline, or the engine is under loaad, the temperature gague goes up, but as soon as I come out of it, the temperature returns to normal. I have had it tested and it is not actually overheating. Have a new water pump, thermostat, sensor and radiator. Also, the car symbol on the instrument panel is on and all doors and trunk are closed. Had to take it to the dealer, they've determined it is electrical after the "diagnostic", but are still trouble shooting after a week to determine the exact cause.

- St Louis, MO, USA

problem #61

May 222018

Fusion

  • 160,000 miles
On interstate 59 Alabama car went dead losed all power battery light came on a second got off road tried to crank turned key on and car kept grinding like it was trying to crank without touching key had to turn it to off to stop it from trying to crank set there for 30min then started.. got home 30 miles later. Started off this morning died again 2 blocks from house. Same thing again

- Gadsden, AL, USA

problem #60

May 172016

Fusion

  • 40,000 miles
Purchased a 2012 Fusion sel with 35xxx miles in feb16. During the summer of 2016, the A/C blower began to function intermittently ' manipulation of the wire harness supplying power to the resistor would cause the blower to turn on/off. The blower only ran at one speed (I.e. the resistor was bad). The blower and resistor were replaced. The issue is once again occurring at ~80,000 miles. This is a well-documented complaint (blower pull too much current and fries the resistor) with this vehicle and, oftentimes, Ford dealers are only replacing/repairing the blower and resistor. However, in my experience (and likely many others), the wire harness also needed to be replaced to correct the issue as continuity through the wiring is also affected when this issue first occurs. This is an obvious manufacturing defect that Ford is not addressing. Furthermore, their dealerships/service center personnel are not adequately educated on how to permanently correct this issue (this is evident by the number of complaints that reference the issue recurring after only the blower motor and resistor are replaced). They are charging Fusion owners $500+ to put a temporary band aid on an electrical issue that should be well understood by now.

- Kentwood, MI, USA

problem #59

Feb 132018

Fusion

  • miles
Door latches stopped working not able to open any doors and the check oil lights comes on but just had multiple oil changes dealer not able to reset system the system has to be replaced extremely hard to turn the stearin wheel.

- Kansas City, MO, USA

problem #58

Mar 252018

Fusion

  • 88,400 miles
Went to open my door to get out of my car & out of nowhere the door handle would not work. To get out of my car right now I need to put down the window & reach out to open with outside handle or get out passenger side due to cold temperatures & not being able to put the window down. It's really inconvenient. I have seen where other vehicles have had recalls with similar problems.

- Champlain, NY, USA

problem #57

Mar 022018

Fusion

  • 55,000 miles
Vehicle was in park, ignition turned off. The driver's side door would not open. Had to roll down the window to open the door with the outside door latch. Took to Ford dealer, gross motors in spencer, wi. They replaced broken part in latch assembly, cost $100. Vehicle has 55,000 miles.

- Spencer, WI, USA

problem #56

Sep 142017

Fusion

  • 115,000 miles
The inner driver side door handle broke suddenly when trying to exit the vehicle. The handle made a pop sound and we were unable to get out. Once we had the chance to look at what happened, we noticed that pulling open the handle at the same time as the lock engaged the latch. The vehicle was parked at the time of the handle breaking, and the motor was turned off.

- Norman, OK, USA

problem #55

Nov 082017

Fusion

  • 9,200 miles
Moon roof shattered glass

- Georgetown, TX, USA

problem #54

Nov 052017

Fusion

  • 128,821 miles
Car iis in park and pull the key out of the ignition it will not come out. Making sure it is in parked, turn the wheel tried all that and still stuck the only way I can take the key out of the ignition is to disconnect the battery. Ford dealership said it needed a new shifter

- Sheboygan, WI, USA

problem #53

Nov 032017

Fusion

  • 114,000 miles
The vehicle was parked in my driveway upon returning from errands. The next morning the power steering assist and the advancetrac system failure lights were on. This has happened before while driving and after parking at my workplace. Usually restarting the vehicle would correct the issue. This time it would not reset and I brought it to the Ford dealership where it was purchased. I understand there was a recall on the 2012 Ford Fusion and other Ford makes for this same issue. However the dealership says the VIN # on my Fusion doesn't match any current recall and will not cover the cost of repair. My question is if this is a known Ford problem why should it not cover my vehicle with the same issue for recall ? just because the VIN # isn't in the system is no reason not to fix this. It is a known problem, many situations exactly like mine recorded online. How are they (Ford)not responsible?

- Denhm Springs, LA, USA

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