While driving, the service power steering now light came on, make it very hard to take.turns on roads, in driveways ect. After doing some research I found that this is a similar recall for Ford in 2015. However my VIN number is not displaying the recall fornthenpower steering issue. This is a very dangerous situation.

- Lenoir, NC, USA

Power steering control module/ power steering assist

- Shepherdsville, KY, USA

The contact owns a 2012 Ford Fusion. While driving 60 mph, the power steering indicator illuminated and the steering became difficult to maneuver. The vehicle was taken to metro Ford (2860 S noland rd, independence, mo 64055, 816-254-9800) where it was diagnosed that the power steering rack failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 147,346.

- Kansas City, MO, USA

I was driving at night time around 35 mph and the power steering alert light came on. Following that another light came on for advanced track warning. Either way my car was not included in the power steering recall for my car same year, make, and model. I was informed this by Ford. Prior to this my car was driving fine and this happened all of a sudden. Now the car is very hard to turn, fine to steer, and very hard to park. I do not plan on fixing and plan to move on from Ford because of this issue. After researching about this same issue I also discovered this has been a regular occurrence for this same year, make, and model car. Also I noticed that Ford did nothing sans the recalls to rectify this same problem that occurred to similar cars not included in the recall.

- Ofallon, IL, USA

Power steering just went out with no warning as I was about to make a turn. Was almost in a wreck. Extremely hard to turn and dangerous. Ford knows this is an issue yet they don't want to fix it on this car.

- Maineville, OH, USA

At 2:00am 12/19/2018 I was parking in front of a resturaunt to order food my steering wheel was working just fine. After coming back outside to leave to go home the steering was very difficult to move. I couldn't turn left or right.

- Chicago, IL, USA

There is a grinding/pooping noise from front of vehicle when turning. The recall 15S18 was reprogrammed along recall 16B38 but the noise has continued and has gotten worse. When driving slow and turning to the left and right in a parking lot it is very noticeable the dealership stated the noise was coming from the steering rack.

- Odem, TX, USA

The contact owns a 2012 Ford Fusion. While making a left turn into a parking lot, the steering wheel seized and the power steering warning indicator illuminated. In addition, while driving above 30 mph, the vehicle drove normally. When driving below 30 mph, the steering wheel became difficult to steer. The contact drove the vehicle to tyler Ford (located at 2626 S sw loop 323, tyler, tx 75701, (800) 788-7876), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Tyler, TX, USA

My daughter was driving her car to the dentist office when the power steering went out. She had to use everything she had to steer the car but was able to turn around and make it home safely. Luckily she had not gotten to mobile and gotten into traffic. Ford recalled only certain 2011 and 2012 Fusion but my daughter's evidently was not in the recall even tho it has the same issues as those recalled. We never received any notification of this issue and Ford made sure the recall was short lived so that they would not have to foot a major bill. This could easily cause a major accident out on a busy road or on a dirt road. Ford says her car is not covered and will cost $1600 for part then add $1000 + for labor being this is a major fix.

- Deer Park, AL, USA

Takata recall. The contact owns a 2012 Ford Fusion. While driving 15 mph, the steering wheel seized while attempting to park. When the contact returned to the vehicle, the steering wheel was locked and the power steering assist indicator illuminated. The contact called classic Ford Lincoln of columbia (177 greystone blvd, columbia, SC 29210, (803) 779-3673), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the vehicle was included in NHTSA campaign number: 17V042000 (air bags). The failure mileage was 162,000.

- Columbia, SC, USA

Lost of power steering

- Cincinnati, OH, USA

Was backing out of the driveway and could not turn the wheel at all. Noticed the warning light saying to service power steering now. I had just parked 2 hours earlier and the car was fine.

- North Providence, RI, USA

Takata recall I received notice in August 2018 about a recall on my vehicle, and have since contacted Ford dealerships several times to have my airbag replaced, to ensure the safety of myself and my passengers. I have been informed that there is too high of a demand for these airbags, and that Ford does not have any replacements (according to the dealership in bayshore, NY). They have since ignored my recurrent calls and requests for updates, and simply attempt to "pass the baton" and relay responsibilities to other departments. I sent a letter to Ford corporate in Michigan on November 25th (please see attachment) and have still not heard back. I do not feel safe driving in a vehicle that may explode with shrapnel in the event of an accident, and I do not appreciate being ignored and lack of diligence being shown. It is Ford's responsibility to assure my safety and issue a replacement vehicle until they are able to supply customers with the replacement needed. I hope that action will be taken to rectify this situation sooner than later.

- East Northport, NY, USA

The car was park got in the car to go home and the steering wheel is lock and don't want to move...dash board tell me steering wheel assist fault service soon. I just purchase this car 8 months ago...please help...thank you

- Cleveland, OH, USA

The contact owns a 2012 Ford Fusion. While driving approximately 45 mph, the power steering seized without warning. The contact stated that the steering vibrated abnormally and the steering wheel became difficult to turn. The vehicle was taken to lance cunningham Ford (located at 4101 East clinton highway, knoxville, tn 37912, (866) 591-3943) where it was diagnosed that the electronic steering gears needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Knoxville, TN, USA

The contact owns a 2012 Ford Fusion. After the front driver side tire was changed, the contact attempted to restart the vehicle and the steering wheel seized. The contact had to use excessive force to steer the vehicle home. The "power steering service now" and "advancetrak" appeared on the instrument panel. The contact took the vehicle to a local mechanic and they unplugged the battery to restart the electrical system; however, the failure recurred. The contact called seeley Ford of kalamazoo (3820 stadium dr, kalamazoo, mi 49008, (269) 375-3820), but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 76,000., ,..

- Romulus, MI, USA

Was driving girlfriend to doctor and fix power steering light came on we made it to the appointment and I parked my car and turned it off... on returning to my car to leave I tried to pull out parking spot but steering wheel is very hard to turn and is unsafe to drive...

- Decatur, GA, USA

Recall was issued in 2015 with 2 possible actions: If car had captured a dtc for power steering, replace power steering components on car, or if no dtc was captured, update programming. The latter was performed on 9/9/2015. Warranty was extended to 10 yrs/150K miles. The vehicle had 99,419 miles at time. At approximately 160K miles (Oct 2018), the car started having incidents where the power steering would not function. Stopping and restarting the engine seemed to get it to function again for a time. Fearing safety while driving, took it to a certified mechanic. They found the recall, referred us to Ford dealer. Ford dealer said we were out of warranty, so cost for repairs would be ours to shoulder. They did re-apply programming updates. The issue continued. We escalated to Ford customer service with a call on 11/8 with same response. Requested to speak to a manager. On 11/9 we talked and their response was same. Still unsatisfied, I requested someone to escalate conversation. They provided name and address of customer relationship manager. A letter with accompanying documentation has been sent (attached to this complaint). Have repaired the vehicle at our own cost in mean time.

- Valley Center, KS, USA

For no reason I got two warnings when driving stabilize and power steering. At the time my mom was driving. She couldn't turn as we were turning a corner and ended up in a ditch! from what I see this is a problem with a lot of other Ford Fusion! and this isn't recalled" theses shouldn't be going out already" my vehicle has 60K miles! we could have died!

- Rock Falls, IL, USA

The contact owns a 2012 Ford Fusion. While driving, the check engine indicator illuminated and the power steering ability was reduced. The vehicle was pulled over to the side of the road. The vehicle was driven to an independent mechanic who diagnosed that the rack and pinion was sensing over effort and shutting down the power steering. The vehicle was taken to the dealer (al packer's white marsh Ford, 9801 pulaski hwy, middle river, md 21220, (443) 777-5000) and they reprogrammed the power steering module, although they recommended it be replaced. The failure mileage was 94,983.

- Essex, MD, USA