The contact owns a 2012 Ford Fusion. The contact stated while driving 30 mph, she heard an abnormal noise and the steering and traction control warning indicators illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

- Macon, MS, USA

The contact owns a 2012 Ford Fusion. The contact stated that that the vehicle started, but the steering wheel was unable to move. The vehicle was taken to an independent mechanic where the contact was informed that a new rack and pinion or steering column was needed or the computer would need to be reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 138,000. Consumer stated vehicle was repaired by having new steering column installed. Updated 01/30/19

- Midlothain, VA, USA

The contact owns a 2012 Ford Fusion. The contact stated that while driving at 40 mph, without warning the power steering failed. The contact stated that the service power steering light illuminated after the failure. The vehicle was not taken to be diagnosed nor repaired. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was contacted and notified of the failure. The approximate failure mileage was 89,700.

- Davy, WV, USA

We have had this steering problem three times already. When driving the service power steering light comes on and the advanc trak. Driving normal speed and on a normal smooth road. The power steering works after this until you turn the engine off and back on. We have taken the vehicle to the Ford dealership each time this happened and one of those times they have re-programmed the power steering under a recall and the problem is still happening and just happened again today. We have 115,000 miles on the vehicle now.

- Kernersville, NC, USA

Electronic power steering failure. Gene latta Ford hanover, pa. Said Ford will not fix because it has more than 150 K miles on the vehicle.

- Hanover, PA, USA

In 2015, there was a recall for 2011-2012 certain types of Ford Fusion. This is the second time the "service power train" warning has come on while I was driving. When this happens, I have no time to pull over. I have been fortunate to have never experienced this while on the highway. The first time this happened, I almost rolled into a ditch as there is no time to actually service the car because the wheel locks up immediately. On Sunday, October 28, my car had the same issue. The car dealership says they cannot cover my car because my vehicle is exempt from this recall. They claim that they would like to help, but corporate will not let them. I waited for 4 days to hear, sorry, your VIN number excludes you from the recall. What makes my 2012 Ford Fusion so different from the other 2012 Ford Fusion that have experienced the very same issue with the power steering gear?

- Merrillville, IN, USA

I have had two instances where my power steering went out while I was driving. One the warning comes on, you have no time to 'service' the power steering. You immediately lose the ability to steer. The first time this happened, I almost drove into a ditch. Luckily, my dad towed it to a local mechanic, and he was able to reset the error code. Well, it happened again on Sunday. I was driving, the warning to 'service power steering' popped on and I lost control again. I was lucky that again I was not on an express way, or going over 30mph. While doing my research online, I see that there are others who have had this problem.

- Merrillville, IN, USA

My power steering has a defect in it. I had it fixed back in Dec of 2016 and now its doing the same thing as before. Stiffiness in turning and message across dashboard. This is the second tome this has happen and almost caused me to wreck. What do I need to do because its asking to get serviceds soon and screen

- Mobile, AL, USA

The contact owns a 2012 Ford Fusion. While driving 30-35 mph, the power steering failed and the vehicle became very difficult to maneuver. Shults Ford of harmarville (located at 1300 gulf lab rd, pittsburgh, pa 15238, (412) 828-2300) was contacted, but the vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 45,000.

- Verona, PA, USA

Starting my car every morning, and the power steering doesn't work. I turn the car off and start it again to get it to work. Took it in for recall once already.. fan won't work at all, just smells hot. For ac, heater, and defrost.

- Clackamas, OR, USA

Steering went out hard to steer, is there a recall on my car for this

- Greenville, SC, USA

A massage came up saying service power steering now and it went out right on the road. They had a recall on the power steering sensor they replaced it in 2015 and now in 2018 its not working again and I am having to pay big money to fix it. I hate this car it just seems to have trouble I have had 3 recalls on it. I am a grandmother and I had them in the car you know how hard it is to steer without power steering it was scary. There's got be some way to get the problem fixed right. With out putting up thousands of dollars to fix the problem. Please help. It was in motion on a city street. Turning in a park in lot.

- Rio Rancho, NM, USA

Was on my way to pick up my son from school, traction light came on, got the car turned into school, everything was ok. Traction light went off from leaving the school, came back on when we came to a stop light, then the power steering assistant came on, 'service soon'. got home and was going back to work, couldn't turn steering wheel. I just parked the car. Only drove about 5 miles before it locked up. Luckily I live less than a mile from work. Seen that many people have had this problem, don't know if this the first time this has happened to this car, since I bought it used. Think my Ford company sold me a lemon. Boo on their part. Ford service department said it would cost $1800-$2500 depending if I buy used or new.

- Bemidji, MN, USA

October 12,2018 as I'm leaving home around 6:45 am to drop my daughter off at daycare and head to work. The service light comes on for the power steering. The steering wheel is molding hard to turn but not bad enough where I was struggling much. I made it to work as I live about 15away from my daughters daycare. Around 4:50pm est I clocked and tried to leave from work to head home and I could not turn the steering wheel at all. Did some research and found out it's electrical so there's no way for me to just add powering steering fluid. My mechanic was under the impression that all I had to do was purchase a pump. Called Ford and was informed that there is no pump and it's something electrical and you have to take it to Ford for a diagnostic. A lot of people are having this problem and I feel this should be a recall. I saw something online that it is recalled for my specific car but based off my VIN # there is no recall for my vehicle which I find crazy and misleading.

- Austin, TX, USA

Sept 23.on a street while driving the power steering service light came on.the service instrak.light came on.the steering became very very hard to turn. Parked and found no fluid because this car has electronic steering. Sept 24.it was taken to the Ford dealer to get this checked. I found the NHTSA recall 15V340000 and wanted Ford to honor this recall. I put in a case with Ford which they denied 4 days later. Meanwhile my car was in the dealer waiting for approval. I had to get a rental car. The dealer advocated for me but was not successful with Ford Motor Company. I had to pay for the repair paid the dealer $1200 Sept 29th 6 days later....then 1 week later Oct 6, the same thing happened steering froze up on a street and I had the car towed to my dealer.. they then gave me a loaner.. the car was cleared of codes and I picked it up Oct 9. I dont feel confident this issue is resolved and feel Ford Motor Company needs to honor the recall Ford recall 15S18. NHTSA recall 15V340000. Ford case #cas15880910. Thank you for your help

- Freeport, ME, USA

The power steering assist fault appear as the car was moving in reverse and lost the use of steering occurred it happened twice within a two week span. Took it to dealer it gave the code U3000:49-08

- Rancho Cucamonga, CA, USA

The contact owns a 2012 Ford Fusion. While driving 35 mph, the steering wheel became difficult to maneuver. In addition, when parking the vehicle, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. While driving the vehicle to the dealer, the failure recurred. The vehicle was towed to autonation Ford St. Petersburg (located at 2525 34th St N, St petersburg, fl 33713, (727) 231-1323), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall; therefore, no assistance was offered. The approximate failure mileage was 68,888.

- St Petersburg, FL, USA

The contact owns a 2012 Ford Fusion. When the vehicle was started and placed into drive, the steering seized and the steering power assist warning indicator illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.

- Trenton, MI, USA

The contact owns a 2012 Ford Fusion. While driving 35 mph on gravel road and then on a paved highway, the steering wheel became difficult to turn. In addition, the power steering assist warning message appeared. The vehicle was taken to an independent mechanic who stated that the steering motor failed. The vehicle was taken to karl klement Ford (2670 U S 287, Decatur, tx 76234, (940) 627-1101), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 148,000.

- Paradise, TX, USA

Having issues with the advanctrac failure. This is the second time this has occurred the first was covered under warranty. This time the warranty has expired. Took it to the dealership and they quoted me a $1800 quote to fix. This is a issue that everyone with this vehicle is having. I came outside and my time had went flat when I proceed to add air to it and got in the car to leave. I had absolutely no power steering. At all. This is very dangerous.

- Waynesboro, GA, USA