While driving the vehicle the power steering unit failed completely making the vehicle extremely difficult to navigate. Warning lights to service the power steering and advance trac system came on.

- Tomball, TX, USA

While driving home, message board on the dash warns me and says power steering service now and the second message said advance trac now and then the power steering completely goes out. After muscling the steering wheel home I turn it off for a few minutes, still not working I then drive it to the dealership. The dealer explained that it was going to be either the power steering sensor or the whole rack and said that it was going to be $95 just to look at it without fixing anything. I just told him don't worry about it and left.

- Winston Salem, NC, USA

The contact owns a 2012 Ford Fusion. While driving approximately 65 mph, the steering wheel seized and the power steering warning light illuminated. The vehicle was taken to a dealer for diagnostic testing. The steering wheel motor and the advance track system were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000. Updated 3/13/15 updated 9/13/2017

- New Holland , PA, USA

I am so disappointed with Ford for not recalling the power steering in the 2012 Ford Fusion. It is clearly a safety issue and could become fatal if occurring at the wrong place wrong time. I feel fortunate that my power steering failure happened when I was backing out of my parking garage. I could barely move the steering wheel enough to get it back into the parking spot. Now I have to pay $2,600 to have it fixed!! the power steering failure light did come on. Then turned off after I turned the car off. Then turned on again 4 days later. I have been a Ford owner for the last 10 years. I will never buy a Ford again because of this.

- Santa Clara, CA, USA

The contact owns a 2012 Ford Fusion. While driving 30 mph, the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

- Saint Paul, MN, USA

We were on our way to family for christmas, doing about 35 mph with my children in the car. Information center in the instrument cluster flashed on saying advance trac, then service power steering now. Luckily my husband was driving and was strong enough to keep it on the road till we could come to a stop cause we lost our steering immediately after the warning light had come on. He turned the power off to the car and restarted it and it continued to have loss of steering.

- Bessemer, AL, USA

The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds, the power steering warning light illuminated and the steering wheel seized. As a result, the contact had to use excessive force to steer the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.

- San Antonio, TX, USA

I was trying to back out of my driveway and the steering wheel wouldn't turn. I received a steering warning message also.

- Marietta, GA, USA

First incident was in 2013, driving down freeway and advance trac light came on then the power steering went out on car. Took in for repairs and cost me $2054 for repairs, was told not under warranty. Paid for repair and here it is less than on year later and I have same failures on my vehicle as my husband, son and grandson were coming back from a trip. Thank god no one was hurt. First advance trac light came on followed by power steering fault light came on and they lost the power steering to the car. Tried to turn car off and restart car again and still no power steering available. This is becoming quite common for this model car because my daughter has the same car and had the exact same issue. Something has to be done, before someone gets killed. Always after the issue happens when driving car the engine shifts really hard, RPM's go up and then slams into gear!!!!

- Shreveport, LA, USA

Going the speed of 35 mph my steering got real tight and when I went to make a turn it was very hard to turn. Took to my local Ford dealership they informed me that my steering gear has went out along with the swing arms.

- Cordele, GA, USA

While driving our 2012 Ford Fusion at approximately 45 mph the dashboard warning message "service power steering soon". within about 5 miles the steering became very difficult and it was obvious that the power steering had failed. The mileage was approximately 48,600 miles. We took it to the dealership where we purchased the vehicle and were told that the rack and pinion system needed to be replaced, and that the cost was over $1,700. Fortunately the incident did not lead to an accident.

- Hartville, OH, USA

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 10 mph, the steering wheel seized as the advance track warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 69,001. The VIN was not available.

- Clarksdale, MS, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 65 mph, the engine stalled and the traction light and power steering light illuminated. The vehicle restart but failed to operate. The failure recurred multiple times. The vehicle was taken to a dealer and independent mechanic. The technician stated that the power steering needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Wagsworth, OH, USA

I was driving about 30mph and all of a sudden the "service advancetrac" warning popped up in the cars dash along with "service power steering now". I lost my power steering and this was very odd and dangerous because it left me with no power steering in the middle of driving. Considering the car is only 2 years old and having only 35000 miles this should be a problem that has to be taken care from Ford.

- Livonia, MI, USA

The power steering on my 2012 Ford Fusion went out.

- Detroit, MI, USA

The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the power steering failed. The vehicle was not taken to a dealer or independent mechanic. The manufacturer was made aware of the issue. The failure mileage was unknown.

- St. Louis, MO, USA

Sudden loss of steering.

- Leclaire, IA, USA

Ford Fusion 2012 power steering went out. Car is near impossible to operate. Took it to shop, is going to cost upwards of $1,900 to fix, car is no longer under warranty. Power steering light came on, issue was not corrected upon re-start.

- Louisville, KY, USA

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 10 mph, the steering wheel became difficult to turn as the service power steering warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 69,625.

- Marlboro , MA, USA

The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 50 mph, the vehicle veered to the left causing the contact to crash into a ditch, mailbox and a few small trees. A police report was filed. The contact sustained bruising, a broken tail bone and nose. The middle rear seat passenger sustained lacerations to the head and both passengers' required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 39,500.

- Adrian , MI, USA