We are driving and the light appear (2 lights): 1.- is like is a car 2.- power steering light we arrive at home with the steering wheel hard, the next day took the shop, the expert said all Fusion have this problem.

- Houston, TX, USA

For about 3 months kept hearing a knocking noise in the steering column when making turns. Took it to a local Ford company- they checked it out and dx problems that didn't exist and never said anything about the power steering.then 2-3 weeks ago was driving it came to a stop light the "service electric power steering now" came on- 200 more yards the power steering was gone. Had to have it towed- contacted 2 other Ford dealerships and they said there wasn't a recall at this time. Also contacted the main Ford headquarters and reported it. I now have a car I'm making payments on and can't drive!

- Smithville, TN, USA

Power steering went out; shock at only 41,000 miles. This is my first Ford car I have bought - not happy. Had it tolled to dealership.

- Parsons, KS, USA

While making a turn the power steering suddenly went out. This has happened twice now within the past month. The wheel turned but it was difficult, as if there was no power steering. The power steering light went on. I turned the vehicle off and then restarted it and the steering worked ok again. This could be very dangerous if I was traveling faster.

- Norwalk, CT, USA

NHTSA #14V286 recalls Ford Explorer for loss of electric power steering assist, but this should include other models. My daughter's 2012 Ford Fusion had the same problem and nearly caused two accidents when she was turning at intersections.

- Bremen, GA, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving the power steering light illuminated and the contact was unable to make a complete turn. The vehicle was taken to an independent mechanic, who provided a trouble code of (C200D). The approximate speed at time of failure was 15 mph. The approximate mileage at time of failure was 60,000.

- Weymouth, MA, USA

While driving on the interstate car went into power steering assisted default setting, rendering the power steering to little more than 15% usage while messaging an service advancetrak message. The automobile users guide mentions a 10 second wait in between starts. I performed the troubleshooting activity to no avail. This problem occurred while I was traveling on the interstate highway and could have been a serious incident while traveling the recommended speed limit. I purchased this vehicle used at a local dealership (cape girardeau, Missouri) on 3/18/2014 and have had this issue occur on more than one occasion. My hope is that you folks look at rendering the situation in a timely manner considering the safety of myself and others whom have experienced this issue. I appreciate your help and look forward to continued business with your company, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Carterville, IL, USA

While backing out of the garage, the warning chime came on, the warning message about the power assist steering failure came on, and there was no power steering. This has happened more than 5 times previously. It usually happens when backing out of a parking space, but it has happened while at freeway speed once. I took the car to the dealer and they indicated that there were no codes and they could not duplicate the problem. They suggested driving it to the service center the next time the power steering fails. That is not a safe idea!

- Vancouver, WA, USA

After running errands came home and parked car. Restarted car to go somewhere else and power assist fault message appeared and could not turn steering wheel. Turned car off and read manual. Restarted car and continued on my way. 5-19-2014 drove to ball park. Turned on car to leave. Power steering assist fault message. Turned car off and sat there a few minutes, turned it on an continued on my way. Mileage 16, 760. 5-21-2014. Driving to work at approximately 40 miles an hour. Power steering fault and advantrac trac warning came on. (mileage 17,403) barely able to get the car turned into a parking lot. Sat there a while until car started and drove to dealership. They were unable to get the car in that day and made appointment for 5-22-2014. At dealership, I was first told they didn't know anything about this happening to this model car. I researched and found many incidences of this and took the information to the dealership. They replaced rack and pinion. Dealership did not have part in stock and had to keep car overnight. It seems this is a common problem and the dealerships should have these parts in their inventory at all times. Also, the dealerships do not hire enough mechanics to service all the vehicles in a timely manner. I am very disappointed with Ford Motor Co. I purchased this car thinking I was buying a safe car to drive. It is only 2 years old with less than 18,000 miles on it and something as serious as this occurs. I am now wondering what will happen next or even if this will happen again.

- Moore, OK, USA

While driving at 45 mph straight on 3 lane paved street I suddenly got a message on my dash saying power steering assist fault. The steering wheel became stiff and very hard to turn. I was safely able to pull off the road. I checked for any possible leaks and found nothing. I turned the car off waited a minute and restarted the car. Upon restarting the power steering appeared to be working again. I took the car to a near by auto repair shop. They looked for any stored codes on the computer and found nothing stored. This is a safety hazard. If this failure would have happened in a turn the vehicle would be difficult to control. Possibly resulting in a collision.

- Peoria, AZ, USA

The power steering quit without warning, luckily the car was just getting under way. The car had previously indicated a fault with the system (the warning light on the dash would flash for a moment, then go out) the dealer said 'no code had been stored' so they could not diagnose any further. My concerns are 1) the steering could have failed on the highway and caused harm or death 2) with the available technology today, why doesn't the computer 'store a code' so the dealer can diagnose and repair before a deadly incident occurs?

- Toluca, IL, USA

The contact owns a 2012 Ford Fusion. While driving at various speeds, the power steering malfunctioned several times. The contact found it difficult to maneuver the steering wheel. During each incident, the low tire pressure sensor illuminated prior to the failure. The contact checked the tire pressure and discovered that it was normal. After restarting the vehicle, the service power steering and advance trac sensors illuminated as the power steering failed again. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 60,500.

- Nazareth, PA, USA

The contact owns a 2012 Ford Fusion. While driving 25 mph, the power steering failed as the power steering indicator illuminated. The failure recurred on several occasions. The manufacturer was contacted, but did not provide a remedy. The vehicle was not diagnosed. The failure mileage was 42,250.

- Virginia Beach, VA, USA

Driving 2012 Ford Fusion, 2.5L., at 50 mph to enter highway, power steering failure, advantrac warning. First occurrence of this. Caused driver to pull over. Stopped and restarted vehicle and problem persisted. Driver returned home without power steering assist. Problem corrected with next vehicle restart 10 minutes later. Updated 11/24/2014

- Oklahoma City, OK, USA

When stopped at a red light, power steering failed and warning message to service advancetrac. Not the first time, don't remember dates of prior incidents. Turning off ignition and restarting car solved problem (for now).

- Willoughby, OH, USA

The contact owns a 2012 Ford Fusion. The contact stated that the steering wheel was very hard to turn. The contact mentioned that the failure occurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.

- Florissant, MO, USA

While in a residential neighborhood the electric power steering gear stop functioning. Causing the car to be extremely hard to control.

- Phoenix, AZ, USA

Traveling 65 mph on highway and "power steering assist fault" "service advancetrac" warning displayed (occurred on 4/26/14) lost power steering and almost caused an accident trying to navigate to safe area to pull over. When this steering goes out it is not like having manual steering in the old days. It is 10 times harder to move the wheel...essentially no steering. Happened again on 4/27/2014 driving 45 mph. Turned car off and on in both instances and warning disappeared. Scheduled an appointment immediately for service at a local Ford dealer for 5/2/2014. In transit to dealer on the evening of 5/1/2014 was on a local highway traveling 55 mph and lost steering again. I went online and was surprised to see hundreds of these claims. There a too many claims to count on Fusion and Focus with this same diagnostic messages. Dealers are aware this is occurring and one acknowledged it might be a design problem. People are paying allot of cash out of pocket with no guaranteed it will not fail again (ie a design problem and replacing parts with a faulty part again).

- Cheshire, CT, USA

This part should be recalled, happened once in my drive-way thought it was just a glitch, , what happens is you loose your power steering all of a sudden, was going 65 when I had no power steering. Power steering assist lamp came on, had to pull over. Had that happen in a turn with no warning, , I'd have crashed the car, or worse.. took it to the dealer, they want $1,800 to fix it, have only had the car for 6 months, , very upset, now I cant trust driving the car, just got put on disability for 45 days making payment on a car I cant put my kids in, , I want to see something done about this, , I'll wait a few days for your reply, after that, ,,, ill be forced to take other action on this, ,

- Fremont, CA, USA

I was just driving home when the alert came on reading service advancetrac/ service power steering now. I then had no power steering at all. I have tried turning the car off and back on. Nothing has helped I still have no power steering.

- Richfield, UT, USA