Total loss of power steering while car was in motion, thankfully at low speed. Dash warning read as follows: Service advancetrack power steering assist fault system reset itself after car was turned off then back on, but failed again (same error message) upon arrival at my home.

- Nashville, TN, USA

When backing up and turning steering wheel fully to the right there is a rubbing or grinding sound from the pass. Side right front tire area and the steering wheel seems to lock.

- Ballwin, MO, USA

I was slowing doen and making a sharp right turn when suddenly my steering wheel got real stiff. I had two messages flashing "power steering assist fail" and "service autotrac". I have taken it to the dealership and they're charging me $2,500 to change the steering rack and 2 outer rods. My car has 37,500 miles this is not normal.

- Severn , MD, USA

Driving straight and steady 45mph on surface street, no traffic, no braking or lane change. Suddenly chimes sounded, "service advanced trac" in message center and yellow advance trac idiot light on. In about 20 seconds chimes, message and light go off and message text returns to real time mpg reading. Continued driving home without shutting engine off or any further warnings/incident. Took to dealer 7am next morning (4/3/2014) at 15753 miles. At end of day service advisor said test code showed bad "torque sensor" which is in the steering column and measures turning effort on the steering wheel and that they needed to keep vehicle overnight. 1130am next morning (4/4/2014) spoke to service advisor. He said car fixed by changing the rack and pinion gear assembly w/electric steering motor (Ford part number: Ae5Z-3504-ce). Before and during incident I never noticed anything wrong with steering or braking--just the warnings. Vehicle repaired under warranty.

- Rancho Cordova, CA, USA

All four tires had to replaced by me after only 12,000 miles. Two of the tires blew out. Power steering failure occurred while I was driving. Service advancetrac is also no longer working. I have tried taking my care to a Ford dealership but they refused to fix anything. They told me the tires were my fault, and I told them either they think I am stupid or they were not the sharpest tool in the shed if they think I believe any of these issues were my fault. I called Ford and they were no help. They told me it is up to the dealership if they decide to fix anything because the dealership is not owned by Ford. I currently have less than 20,000 miles on this car and I bought it brand new. Ford is a horrible company and does not honor their warranty. The dealership I took it to was park place motorcars in dallas tx. They have been several other problems with this car but if this was honored by Ford I will take it. No way I ever buy another Ford.

- Dallas, TX, USA

I was driving this morning and my low tire pressure signal flashed. I went to put air in the tire and the tire was completely flat! I had spare put on and this is when the "service power steering now" warning came on as well as the service advance traction control light came on.

- Livonia, MI, USA

I noticed a service power steering warning light come on. I shut the vehicle off and upon restarting it I had absolutely no power steering. Luckily I was no longer driving. This is a dangerous situation and a dangerous safety defect in equipment. I would not consider this to be normal wear and tear on a two year old vehicle. I learned several complaints have been made about this defect with similar dangers. I'm wondering what has been done to rectify the problem" am I fixing the problem using the same type of parts I had" with no change this could happen again in a two year period. This is not a small or inexpensive mechanical job. I strongly recommend looking into this situation for recall. What needs to happen for a recall to be granted....a fatality... I hope not.

- Charlotte, IA, USA

While driving the vehicle the service power steering notification came up on the dash. Car was still drivable with no loss of power steering. Car was shutdown once arrived at destination. When restarting car the service power steering now was displayed. Car was placed in to drive, no power steering was identified in addition to service advancetrac was displayed.

- Holts Summit, MO, USA

Powers steering stop function when I was driving on wet condition regular street, lucky no injury but very unpleasant, waiting to see how many die before recall happens?

- Aiea, HI, USA

The steering on my 2012 Ford Fusion sel located up as my wife was backing out of a parking space and she could not steer the car.

- Edinburg, TX, USA

The contact owns a 2012 Ford Fusion. The contact stated that while driving 75 mph, the power steering warning light illuminated as the power steering system malfunctioned. The contact stated that the vehicle became difficult to maneuver due to the steering. The contact did not take the vehicle to a dealer or a local mechanic. The failure mileage was 60,100.

- Kearny, NE, USA

Was pulling off from a stop sign at a normal takeoff. Advancetrac warning light and service power steering now warning came on. Tried to do the reset that I found online. Nothing fixed it. Had to drive home 90 miles with no power steering. Will take to dealer in the morning. I've had the car 4 days and it was bought as a certified used vehicle.

- Little Rock, AR, USA

When steering I could hear a noise and I felt shake on steering wheel. Had to take to dealer.

- Santa Ana , CA, USA

I was turning onto the street at about 25 mph and as I approached my home, the advance trac system light came on and then the service power steering now light came on. Steering wheel locked up as I tried to turn into the driveway and I ran over the cable box on the curb because it was hard to turn at that point. Prior to this incident, there were problems with air pressure in the tires at least three times. Light continually came on indicating low tire pressure. Car was purchased on November 2, 2013. Dealership offered the extended warranty, we signed papers for it. When it came time to use it, the warranty was not there. We didn't sign any cancellation papers for it. Now we have to deal with a bogus dealership/finance company and pay for a part that may or may not be needed.

- Houston, TX, USA

The contact owns a 2012 Ford Fusion. The contact stated while traveling various speeds, the steering wheel seized. The vehicle was taken to a private mechanic who stated the rack and pinion failed. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage and VIN were not available.

- North Hollywood, CA, USA

Driving around 30mph, warning light and information display indicated "service advancetrac" then "service power steering now" message appeared. I pulled off road to parking lot, smelled a burning scent in the heat/ac vents. Power steering was disabled as soon as I was able to park my vehicle. No damage to my vehicle prior to incident.

- Rochester Hills, MI, USA

I have had several issues leading up to this and the dealer would say nothing is wrong. Car jumps forward when idling, car looses power when accelerating on highway. Lastly was complete loss of power and nearly hit by bus with kids in car. They replaced throttle body, A/C motor etc....two weeks gone bye and it is starting again. I need to give this car to my daughter to drive but it is not safe.

- Largo, FL, USA

Service advance track light came on, power steering disabled and traction control disabled. Making turn onto side street incident occurred. No accident involved. First time a simple turn of the key fixed the problem now it is completely disabled. Took to dealer they confirmed it as the power steering gear assembly on the advance track system. Part cost from Ford $900. Outrageous for a well maintained 2012 with 40,000 miles. Please research dealer said they had numerous issues with this... thank you

- Corbin, KY, USA

I was turning into the parking lot and I got a "power steering assist fault" and the steering wheel was impossible to turn. I turned the engine off and back on and the fault cleared.

- Princeton, TX, USA

I was driving down the interstate when my traction light came on and my steering wheel locked up. An error came on screen saying "power steering system fault". my vehicle is out of bumper to bumper warranty but still under power train warranty. The dealership states that it is not covered under that warranty. Because of this I almost wrecked the car as steering became very limited. The dealer also states this an internal steering module and must be replaced. My car is too new for a computer module to be going out.

- Gainesville, TX, USA