The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V875000 (seat belts) and 17V209000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called auto nation Ford at 713-489-2089 (located at 12227 gulf fwy, houston, tx 77034) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houston, TX, USA

Takata inflators I could not see headlight would go off and on and my steering wheel would shake uncontrollably came close to 3 fatal accidents every time things went wrong I was driving on the freeway me and my kids came so close to loosing our lives

- Los Angeles, CA, USA

The contact owns a 2013 Ford Fusion. The contact stated that NHTSA campaign number: 16V875000 (seat belts) exceeded a reasonable amount of time for repair. The dealer (J.C. lewis Ford, 9505 abercorn St, savannah, ga 31406) stated that the parts were not available for the repair. The manufacturer was contacted and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

- Savannah, GA, USA

I lowered the rear 60% seat and the seat belt has lock and won't release to be able to raise seat back into place. The seat belt is not latched, but belt is so tight that the seat only raises a couple inches

- Cincinnati, OH, USA

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V875000 (seat belts) and 17V209000 (engine and engine cooling). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called nourse Ford (423 N bridge St, chillicothe, oh 45601, phone: (740) 773-7913) where it was diagnosed that the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/22/18

- Waverly, OH, USA

The contact owned a 2013 Ford Fusion. While traveling highway speeds, the passenger noticed an abnormal burning odor. The contact turned on the air conditioner and smoke emitted into the cabin of the vehicle. The vehicle lost power and the contact was able to see flames from the side mirror. The passenger was able to exit the vehicle. When the contact attempted to exit the vehicle, the door jammed. The contact had to apply excessive force in order to exit the vehicle. Upon leaving the vehicle, it became engulfed in flames. The fire department was contacted and extinguished the flames. A police report was filed. The vehicle was towed to a salvage yard where it was deemed destroyed. Prior to the failure, the contact received notification of NHTSA campaign numbers: 14V597000 (air bags, seat belts), 15V246000 (latches/locks/linkages), 16V875000 (seat belts), and 17V209000 (engine and engine cooling). Santa monica Ford Lincoln in santa monica, ca performed the repair. The manufacturer was not contacted. The failure mileage was approximately 68,000.

- Los Angeles, CA, USA

Rear center passenger seat stops working and locks up in the folded-down seat position making the two passenger-side seats unusable or usable by disengaging the seat belt completely. This repeatable defect occurs when the passenger-side rear seat is folded down. This causes the seatbelt to lock-up and therefore impedes returning the seat to the normal raised position. The user either looses the availability to use the seat or use it in a matter that it was not intended while seating a passenger with no restraining device as the restraining device is stuck holding the backrest down. It should be of additional concern that this defect may be an indication of greater dangers if it is an indication of a general failure of the restraining system that may not function properly upon a collision.

- Manati, PR, USA

Takata recall. The contact owns a 2013 Ford Fusion. The contact stated that the service engine indicator illuminated several times. The contact stated that the vehicle kept overheating and was slow to accelerate. The vehicle was taken to an independent mechanic where it was diagnosed that the computer needed to be replaced and recommended that the vehicle be towed to the dealer. The dealer (country Ford, 95 goodman rd E, southaven, ms 38671, (662) 349-4300) made no mention of NHTSA campaign number: 17V209000 (engine and engine cooling). The contact was not informed that the recall needed to be completed. The dealer replaced the computer and did not mention anything about NHTSA campaign numbers: 14V597000 (air bags and seat belts), 15V246000 (latches/locks/linkages), and 16V875000 (seat belts). In addition, the dealer made no mention of the manufacturer service campaign (15R01) for the eps motor bolts - regional and (14N02) for the extended warranty coverage for PCM re-programming. Within three weeks of the dealer's repair, the contact turned on the heat and noticed a strong odor coming from the vents. The vehicle started smoking under the hood and caught on fire. The fire department extinguished the flames and the vehicle was towed to the contact's residence by the insurance company who was to investigate the cause of the fire. The manufacturer was notified of the failures. The failure mileage was not available. VIN tool confirms parts not available. Parts distribution disconnect.

- Memphis, TN, USA

Takata recall: We have received three recalls, 2014 (airbag), 2015 (door latch), and 2016 (seatbelt) which were told we are on a waiting list because our light wasn't on and they would call us when parts came in. Just received notification in mail about takata recall. Ford dealer never notified us and I want these fixed immediately.

- Acworth, GA, USA

Recall: Seat belt assemblies that do not adequately restrain the occupant in a crash can increase the risk of injury. Car accident. Hit from behind and the driver seatbelt came apart

- Philadelphia, PA, USA

These recalls have been out since Apr 23rd, 2015 and Nov 30th 2016 and Ford still does not have parts. It seems to me that it defeats the purpose of a recall. In this case it appears that the company is simply waiting it out until the owner gets a new car and then they do not need to do anything.

- Arlington, MA, USA

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (paul miller Ford, 975 E new circle rd ste 1, lexington, ky 40505, (859) 255-4242) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Lexington, KY, USA

The contact owns a 2013 Ford Fusion. While attempting to put on the front passenger seat belt, the seat belt remained in the retracted position. The vehicle was taken to sanderson Lincoln (2121 w bell rd, phoenix, AZ 85023) where it was determined that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and instructed the contact to go back to the dealer. The approximate failure mileage was 60,000.

- Phoenix, AZ, USA

Took Fusion in for recall 16S42 concerning seatbelt pretentioners on 08aug17. No airbag warning light was illuminated on the dash, when we went to pickup the car the light was on. The dealership had not seen the light and refused to check out the problem before my wife left the dealership. I believe that durango motor company, durango Colorado should have taken responsibility of checking the system.

- Grand Junction, CO, USA

The seat belt on the 60/40 has locked up when I put the seat down behind the driver's seat and is now stuck in the down position. It happened when the car was parked and turned off.

- Dewitt, MI, USA

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (courtesy Ford in breaux bridge, la) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Scott, LA, USA

Front passenger side seat belt won't stay locked, you can pull apart fairly easily by hand.we just had the pretensioner recall done, but no recall on this issue so far. Also the rear seat belt locked with the seat folded down and wont release so we can raise the seat.

- Elkton, MD, USA

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 14V597000 (air bags, seat belts), 15V246000 (latches/locks/linkages), and 16V875000 (seat belts). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim tidwell Ford in kennesaw, Georgia stated that the parts were available and allowed the contact to make an appointment; however, the service manager stated that the recall had to be submitted to their recall department. It was determined that the parts were not available the day of the appointment. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kennesaw, GA, USA

The contact owns a 2013 Ford Fusion. The contact stated that when the rear seat was let down, the middle seat belt in the rear locked. The contact was able to put the seat back up, but the failure with the seat belt continued. Also, while the contact was driving, the rear seat randomly slammed back down and the middle seat belt locked again. The manufacturer stated that there was no service campaign or manufacturer recall for the failure. The approximate failure mileage was 50,000. Updated 07/13/17

- West Columbia, TX, USA

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V875000 (seat belts) and 17V209000 (engine). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Altamonte Springs, FL, USA