The contact owns a 2013 Ford Fusion. While driving 20 mph, the steering wheel seized and failed to turn. The failure was intermittent. Also, the transmission slipped and seized before going into gear. There were no warning indicators illuminated. The vehicle was towed to the contact's home. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.

- West Edmondston, NY, USA

My car has been skipping and hesitation with power train or transmission while driving whenever it wants. It’'s nothing specific to make that happen. Last week back power windows quit working. Now....started car in drive, steering was locked. Drove back and forth, tried different gears, tried restarting, it finally started by turning key over. Came home, parked in driveway, can’T get steering to unlock at all now! I am over an hour away from home, so whenever it decides to turn, I can head home. But after reading these reviews, do I dare" does Ford want us owners to die, or the innocent we may hit" either way I would sue because they cannot deny knowing there’'s a problem!

- West Edmeston, NY, USA

The contact owns a 2013 Ford Fusion. When the vehicle was started, the steering ability seized and the check engine warning indicator illuminated. The vehicle was driven to byers Ford (1101 columbus pike, Delaware, oh 43015) where it was diagnosed that the electric power steering failed and needed replacement. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000.

- Sunbury, OH, USA

The problem I am currently facing and has been correctly diagnosed by a Ford dealership is a loose steering wheel attachment bolt. This problem already persists and has a recall for 2014-2018 Ford Fusion (18S08). My steering wheel is very loose and feels like it can fall off any moment. One can easily tell that the steering wheel is not fully attached to the rest of the car. The problem began months ago and has progressively gotten worse overtime. I have contacted Ford who notified me that since my car is not included, they would not be able to fix it even though I am having the exact issue listed in recall 18S08.

- Saint Paul, MN, USA

I was at home and got into my car to leave and when I turned on my car I had no power steering. I had a message that said power steering fault assist. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault which is what happened to my car. The NHTSA needs to put more time into investigating this. I have read countless complaints and issues for 3 months and nothing has been done to rectify this. This cost me $1,985 and my car didn't even have 100,000 miles on it yet. Why isn't anyone looking into all of these complaints. The behavior of the NHTSA exhibits a careless, negligent attitude, showing no concern for public safety and they should be embarrassed. Ford has also been of little help and has not offered any suggestions to help with a solution.

- Bradford, RI, USA

I bought my 2013 Ford Fusion brand new. I only have 70,000 miles on the car and zero accidents. I drove my car to the gym on a Saturday morning and made it home no problem. When I went out to my car the following day the dash lit up with notices of "hill start assist not available" service advancetrac and power steering assist fault" the wheel would not turn and was undriveable in my driveway. I have found countless other incidence of this issue with the same vehicle yet it hasn't been recalled and it's an extremely expensive fix. In the five year of owning this vehicle it's had nothing but problems.

- Belton, MO, USA

When in reverse while moving the steering wheel went into locked position and brake pedal could not be applied (in driveway) restarted vehicle in hopes of a reset only this time when put in reverse warning light came on and said transmission was in park not able to move previously car overheated in 96 feet from a cold start (driveway) also 3 other times had a power assist failure (highway in motion) the vehicle has been in the dealership for each issue and they have found nothing

- Muncy Valley, PA, USA

The rack and pinion on my 2013 Ford Fusion has gone out with 53,000 miles on my car through no user fault. I first noticed the noises when turning the car on and pulling out of a parking spot. Without warning the stearing started making grinding noises (like what a car makes when the power stearing is going out) and would the wheel would periodically catch (this is within two days of the noises starting) when I would turn. Other than these symptoms there are no other signs of steering failure. I could have been driving down the road and locked up without notice. Ford had a recall on the rack and pinion on my model, but when the dealership ran my VIN, it is not included in the recall as the parts must have manufactured at another factor. Considering the low mileage on my car and maintence routinely performed this is unacceptable. Through research I have seen this happen on multiple Ford Fusion on 2011+. thankfully mine did not fail while on the road like others. This is a safety issue and Ford needs to make this right. A mechanic was thankfully able to locate the issue before I got into a serious accident due to steering failure.

- Houston, TX, USA

Loss of power steering assist during driving causing the car to only have a few degrees of unassisted steering available.happened on the highway, but was able to pull off and get a tow. This has been an issue with this model and year car, but for some reason the VIN did not fall under the recall. Complete steering unit requires replacing at cost of $2700. Over 500 accidents have been reported for this exact issue. 56,000 miles approx

- Saratoga Springs, NY, USA

The contact owns a 2013 Ford Fusion. While driving 35 mph, the contact had to use excessive strength to turn the steering wheel and the low power steering warning indicator illuminated, the vehicle was taken to paul cerame Ford (11400 new halls ferry road, florissant, mo 63033, (314) 838-2400) where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.

- St. Louis, MO, USA

The steering wheel has gotten hard to turn.. just one day it start doing this and hasn't stop.. I just got my car February 2018.. I just don't understand... I turnt my car of when I went to the store one day, when I turnt it back on all kinds of lights came on, ( power steering, hill assist start, etc), and it wouldn't turn right. It became hard to turn, but wasn't doing it before...

- Jackson, MS, USA

While driving on a highway at around 40 mph, about to cross a bridge, I lost power steering and it immediately became very difficult to turn the wheel.

- Edgewater, MD, USA

The contact owns a 2013 Ford Fusion. While driving 30 mph, the steering wheel seized. On another occasion, the steering wheel seized after the engine was turned off and restarted at a fuel station. The power steering warning indicator illuminated. The contact's spouse drove the vehicle home. The vehicle was taken to town and country Ford (5401 E independence blvd, charlotte, nc 28212, (704) 557-0596) to be diagnosed. The diagnostic results were unknown. The manufacturer was notified. The failure mileage was 45,500.

- Charlotte, NC, USA

Whinning noise in steering. Low speeds when turning or stationary turning wheel.

- North Babylon, NY, USA

Steering all of a sudden became super stiff, many warning lights lite. Almost caused crash into parked car, lucky was at slow speed 10 mph. Note other recalls for same issue Ford said this VIN is not covered but issues are the same as others in the recall. Car is at dealership to be fixed root cause rack & pinon assembly replacement. Ref: Https://www.edmunds.com/car-news/2013-Ford-Fusion-recalled-for-steering-gear-problem.html

- Brick, NJ, USA

My power steering assist fault flashes and Ford tells me there is nothing wrong. I saw a recall for the electric power steering due to salt corrosion on the 2013 but they are telling me mine wasn't one of them. Why isn't my vehicle on the recall list since I live in New Jersey with harsh winters. This seems unfair since it seems to be the same problem as the recall. Time is of the essence before someone dies in a crash due to loss of steering which us a widespread problem this this year and make. Please help!!! the message flashes across the screen a couple of minutes after starting car then disappears and everything seems fine?? there is 76,000 miles on the car. This car has been in the repair shop 17 times in 4 years so I am desperate and need answers. Thank U for ur time!!!

- Passaic, NJ, USA

Driving on highway and powering steering light came on. Stopped vehicle, and lost steering when restarted vehicle. I thought it might be a sensor issue, but was wrong. I had to use entire bodyweight to turn wheel. Unsafe to drive.

- Austin, TX, USA

Driving power steering light came on and lost all steering in the vehicle. Had to over power the wheel in order to get to a safe spot.we were in the city driving.

- Madison, OH, USA

Electric power steering assist fault randomly flashes on the dash and then goes away. This is a reoccuring problem with my vehicle happening multiple times in the last couple months. Diagnostic found no error codes in the system. Seems to be a sensor problem.

- Pensacola, FL, USA

Well I noticed problems with my car maybe a month after I got the car took it back to the dealer ship they didnt see any problems but im having transmission problems, problems with the steering, I have had a coolant problem fixed already. The shocks went out on the care within less than a year. Having problems with the fueling system. Also having problems with the left light system. They have only to recalls with my VIN number of things that I had already gotten fixed. So im really concerned about the issues that are going on with my car and feel that it really need to be addressed. Every thing that has happend is while the car is in motion.

- Lake, MS, USA