The contact owns a 2013 Ford Fusion. While driving 30 mph, the power steering warning indicator illuminated and the steering wheel seized. The contact took the vehicle to phil fitts Ford & Lincoln (3250 wilmington rd, new castle, pa 16105, (724)-658-3521) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 51,000.

- New Castle, PA, USA

My daughter driving the car to work on November 28, 2018 at 8:00 am got an accident on the ramp to murrysville 22 in pittsburg, due to steering wheel malfunction. She is alone and luckily she was not hurt and also good no other car was involved. She is always on this road going to work from Monday to Friday. The car got a service at Ford dealership about a month ago and said nothing was wrong, after that was when she notice the weird steering situation and then the accident happened Wednesday November 28, 2018 while going to work.

- Horsham, PA, USA

Vehicle seems to have a humming thumping noise and vibration when ran on speeds over 40 mph. Initially I thought the tires had gone bad, and ireplaced all four of them as well as the lug nuts due to swelling and got the vehicle realigned at a good year service center. After the process was completed I drove and car and the same noice as well as vibration persisted. It can be felt on the drivers side on the floor as well as the break and gas pedal at times. Tsb 16-0105 highlights the issue, but only for hybrid electric models.

- Plainfield, NJ, USA

Entered car in the morning, power steering assist fault light

- Cornell, IL, USA

The contact owns a 2013 Ford Fusion. While turning into a parking lot, the steering lost power and the power assist indicator illuminated. The contact called apple Ford Lincoln apple valley at 952-431-5900 (located at 7200 150th St w, apple valley, mn 55124) and was informed that there was no recall for the vehicle. The manufacturer was made aware of the failure and advised the contact to call NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 66,000. The consumer stated the steeering gear was replaced. The vehicle was repaired.

- Eagan, MN, USA

Steer assist fault when I was on I-95, from providence to boston. There was no prior warning, just a sudden lost of assist, and steer became too heavy to handle. It almost resulted to a car accident. I checked online and found out about a recall for similar steer assist fault reasons on Ford Fusion, but my car for whatever reason was not included in that recall.

- Providence, RI, USA

While driving on the interstate @ 70 mph, "service power steering" light came on. Steering remained normal until we exited the hwy and the vehicle was turned off. Upon restarting the vehicle, the "service power steering" msg came on again, only this time the power steering was gone. Thank goodness it didn't lock up on the interstate. There are recalls on this for this year! why is mine not included"?"!!!

- Rutherfordton, NC, USA

The contact owns a 2013 Ford Fusion. While driving approximately 20 mph and making a right turn, the power steering suddenly failed and the steering wheel became very difficult to turn in either direction. During the failure, the message "power steering assist fault" displayed. The failure was not diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The dealer was not contacted. The failure mileage was 127,000.

- Mt. Rainier, MD, USA

While turning off a main road into a parking lot my finger was cut by the underside sharp edge of the cruise control button housing assembly.

- Channelview, TX, USA

Power steering assist fault, car was parked started engine and had no power steering.

- Hanna City, IL, USA

Our mechanic says the vehicle has a deficiency in the rack and pinion. Therefore making it unsafe to drive without costly repairs. After research I have found that this is very common for the Ford Fusion and most of them are under recall. However we seem to have the one Fusion our of millions that is not under recall.

- Helenwood, TN, USA

The contact owns a 2013 Ford Fusion. While driving approximately 30 mph, the power steering failed and the contact crashed into a curb. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was taken to lucas Ford (900 us-130, burlington, New Jersey 08016, (609) 386-3100) where it was diagnosed that the power assist ECU failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. Consumer stated vehicle was repaired.

- Bordentown, NJ, USA

The contact owns a 2013 Ford Fusion. The contact stated that the vehicle was able to move forward and in reverse; however, the steering wheel seized and could not be turned left or right. There were no warning indicators illuminated. A "steering fault" message appeared on the instrument panel. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 26,000.

- Staten Island, NY, USA

The contact owns a 2013 Ford Fusion. While reversing out of a parking lot, the power steering became difficult to turn. When the contact turned off and restarted the vehicle, the steering operated normally. Murray Ford of starke, Inc (13447 us-301, starke, fl 32091, (904) 964-7200) was notified of the failure, but the vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 15V250000 (steering). The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 133,000.

- Keystone Heights, FL, USA

Power sterring assist

- Dillon, SC, USA

Loss of power steering

- Urbana, IL, USA

My son was driving his Ford Fusion yesterday when suddenly the power steering assist fault indicator came on and he lost all power steering capabilities. Luckily he was able to manhandle the car to a parking lot. According to the dealership, the car is not affected by a previous recall involving this same issue.

- Robbinsville, NC, USA

The contact owns a 2013 Ford Fusion. While driving at an unknown speed, the steering wheel seized without warning. The vehicle was pulled off the road and towed to the contact's residence. The vehicle was not taken to a dealer for diagnostic testing or repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

- Calumet City, IL, USA

I was making a turn when my power steering went out and there was a message saying power steering assist fault. I took it to the car dealership where I had purchased my car and they said it was the electric power steering gear and I had researched that some previous cars had been recalled for that exact problem.

- Wadsworth, OH, USA

Power steering gear failed while driving on highway. I nearly lost control of my vehicle. Vehicle has approximately 48K miles, this same part is covered under other Ford Fusion recalls but not this specific VIN. Ford dealership quoted $2600 to repair.

- Fairfax, VA, USA