10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
56,238 miles

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« Read the previous 20 complaints

problem #58

Oct 192018

Fusion

  • 79,000 miles
Air conditioning clutch broke off the compressor. Since the car is only 4 years old, I don't think it should have happened. Has this happened to other cars that are less than 5 years old? the system worked one day and not the next. Only record I have is the bill that I paid to have it fixed.

- Tucson, AZ, USA

problem #57

Nov 022018

Fusion

  • 60 miles
Every so often my car will stall out. I will restart and it will stall out aleast 3 times before it will drive normal, sometimes I have to wait until the check engine light comes on before the stalling out stops. If I make a long trip 20 miles or more, and reach my destination car will shall at the end of the trip or when im leaving from a long trip. I cant seem to have the check engine light on long enough for the dealer to check due to light will clear.

- Pikesville, MD, USA

problem #56

Sep 152018

Fusion

  • 55,000 miles
My Fusion A/C clutch bolt came out and the clutch wheel came off. I was driving at the time and it all bounced under my car. The A/C does not work now. This should be a recall issue because it should never have come loose to fall off.

- Soddy Daisy, TN, USA

problem #55

Oct 252018

Fusion

  • 100,000 miles
Engine stalls due to fuel vacuum. When driving the engine to will stall under low rpms especially when pulling out of driveaway and at stop signs. This happens daily.

- Shelby, NC, USA

problem #54

May 012018

Fusion

  • 75,000 miles
The contact owns a 2014 Ford Fusion. While driving approximately 20 mph, the vehicle shut off and restarted without warning. The failure recurred several times. The vehicle was taken to Ford Lincoln of franklin (615-800-6500, located at 1129 murfreesboro rd, franklin, tn 37064) to be diagnosed, but no failure was found. The manufacturer was made aware of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 75,000.

- Nashville, TN, USA

problem #53

Sep 242018

Fusion

  • 64,571 miles
The contact owns a 2014 Ford Fusion. While driving at unknown speeds, the engine overheated and coolant leaked onto the ground. In addition, the check engine warning indicator illuminated. The vehicle was towed to capitol Ford (919 capitol expressway auto mall, san jose, ca 95136, (408) 426-8298) where it was diagnosed that coolant leaked into the engine, and the head gasket, camshaft and timing belt needed to be replaced. The dealer also stated that the cam phasers may be sticking and additional diagnostic testing was needed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 17V209000 (engine and engine cooling). The failure mileage was 64,571.

- San Jose, CA, USA

problem #52

Oct 122018

Fusion

  • 101,405 miles
The contact owns a 2014 Ford Fusion. While driving 25 mph, the vehicle stalled and completely lost power. The contact mentioned that the vehicle began functioning normally after the failure. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 101,405.

- San Bernardino, CA, USA

problem #51

Nov 062017

Fusion

  • 144,000 miles
The contact owns a 2014 Ford Fusion. While driving approximately 70 mph, the temperature warning indicator illuminated. The contact pulled the vehicle over to the side of the road, turned off, and restarted the vehicle. The contact drove to stearns Ford (602 alamance road, burlington, nc 27215) and all the warning indicators illuminated on the instrument panel. The dealer diagnosed that the coolant mixed with the oil and the engine block fractured. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.

- Raleigh, NC, USA

problem #50

Aug 142018

Fusion

  • 65,000 miles
Wrench light came on beginning of July as I was traveling interstate in heat ((98 degrees). Weeks later the engine light appears along wit the wrench light. I noticed a smell but thought nothing of it since it was so hot outside. The torque converter was bad and replaced by Ford (transmission pulled) but also the mechanic noticed leaking of coolant and I had to replace coolant flange, the G-adaptor-water outlet connect, coolant outlet pipe and of course, antifreeze. Most Fusion recalled but not mine according to Ford customer service, I have a 1.5 L engine built is flat rock assembly as others were. I was told by them to hold onto the bill. Really?

- Roanoke, VA, USA

problem #49

May 232018

Fusion

  • 70,090 miles
TL-

- Lawrenceburg, KY, USA

problem #48

Jun 032018

Fusion

  • 93,000 miles
Vacuum pump failed without any warning. This caused loss of power brakes. Nearly crashed at intersection as I was forced to go through a red light because of the loss of brakes. Upon disassembly of vacuum pump I found that the driver for the vacuum pump was broken off in the camshaft and the pump was seized. This is a major safety issue I believe that if my wife or daughter had been driving we would have surely wrecked. Also I think Ford will avoid this issue based in the high cost of repairs. Removing the broken piece from the camshaft amounted to major engine repair. The car wash as at the repair shop several weeks.

- Martin, MI, USA

problem #47

May 292018

Fusion

  • 27,000 miles
So I have a 2014 Fusion, bought pre-owned currently with about 16,000 miles. I recently noticed that my car when accelerating pauses to accelerate. This is especially noticeable trying to go from 0-60 as fast as possible. Also after slowing down and hitting the gas pedal it almost feels like no power is being applied to the engine momentarily. I was stationary, then in motion below 10mph crossing an intersection on a city street and to my right a vehicle was doing 40+ in a 25 and flew over a hill and almost hit me. When I went to accelerate to get out of his way, this is when I noticed the problem, I slammed the gas and didn't move until a literal second later, luckily he slammed his brakes and nothing happened. Reason unknown, however after experimenting in a safe environment some more, I noticed that it only really happens in drive, not sport. Although it is an automatic, they split up these sections and probably different "chips" that dictate these controls. It could be a delay between pressing the pedal and receiving power. Unfortunately, I cannot drive the vehicle and record at the same time as I don't have a safe way of doing so, and it looks like you don't allow video to be uploaded anyway. The vehicle currently has 27,000, model SE, 2.5L engine, semi-automatic transmission. Again, does delay in acceleration in drive, not sport.

- Auburn, ME, USA

problem #46

May 092018

Fusion

  • 193,000 miles
My 2014 Fusion is periodically overheating. After taking it to 2 different mechanics & neither one being able to determine what is causing it I found recall #17S09 involving the same yr, model & assembly plant as my vehicle but only including 1.6L gtdi engines. My vehicle has a 1.5L gtdi & I believe is being affected by the same issue as the 1.6L models that have already been recalled.

- Watonga, OK, USA

problem #45

Apr 182018

Fusion

  • 27,700 miles
Very dangerous safety hazard with 2014 Ford Fusion. There are issues with the car stalling on me. Typically it happens when I am leaving a parking lot or gas station, pulling away from a stop sign/light, or reversing from a parking spot and shifting back into drive. It will sputter, the RPM needle rapidly fluctuates above 1 and under 1, and then will just go to 0. at all times I am driving at low speeds, but numerous times I was either driving into a busy street or it stalled in an intersection where I or other people could have been seriously injured. This has happened about 3 times in the last 4 weeks, but it is very random. One day it happened one time at an intersection, then it happened twice in one evening it was to the dealership each time and they said they could not find an issue because there is no code. There is no engine light on, so they said they can not diagnose the problem. I searched NHTSA website and I am not the only person who reports this problem. My coworker also has a 2014 Ford Fusion and had the same problem. Currently 28,000 miles on the car. This needs to be fixed

- N. Chesterfield, VA, USA

problem #44

Feb 202018

Fusion

  • 125,000 miles
This car just fell apart at 130000 miles. The purge valve failed 3 times. The ABS speed sensor pigtail failed. The entire PCM unit board shorted un repairable. The map sensor failed. Ford has charged me 3 times for diagnosis as failures were less then 4 days apart so towed back each time. A PCM complete failure on a car not even 4 years old with only 130000 miles is an issue as they want around $1000 for replacement when it should not be failing. Add in all the previous recalls this car has been a lemon from the start. I am a long time Ford buyer but this has soured me. The ABS pig tail triggered all safety lights drops power steering and poor braking.

- Elgin, IL, USA

problem #43

Feb 282018

Fusion

  • 46,270 miles
While driving in traffic the vehicle would stall, necessitating re-start and normal operation. Replacement of part # bu5Z*9F972 sensor fixed the problem.

- Mckeesport, PA, USA

problem #42

Feb 072018

Fusion

  • 73,000 miles
Very dangerous safety hazard with my 2014 Ford Fusion. I have been having issues with my car stalling on me. Typically it happens when I am leaving a parking lot or gas station, pulling away from a stop sign/light, or reversing from a parking spot and shifting back into drive. It will sputter, the RPM needle rapidly fluctuates above 1 and under 1, and then will just go to 0. at all times I am driving at low speeds, but numerous times I was either driving into a busy street or it stalled in an intersection where I or other people could have been seriously injured. This has happened about 10 times in the last 2 weeks, but it is very random. Some days will go by without a hitch and other days it will happen 2 or 3 times. Most of the time when it happens, it happens again right after. So I will put the car in park, completely shut it off, and turn it back on, it will drive for like 5-10ft and then do it again. I took it to the dealership, and they said they could not find an issue. The did a few test drives and let it sit and run for awhile, and the car didn't stall. There is no engine light on, so they said they can not diagnose the problem, unless they see it for themselves. This is very concerning to me as I am scared to drive, knowing that it could stall and I could get in an accident. I also drive for a ride sharing company, and it is too risky for me to pick up passengers knowing something could happen, and I would be responsible. This issue needs to be addressed right away as I know I am not the only one having this problem, which means there a a number of faulty cars on the road that can just stall out at any moment and cause fatal accidents. I am scared to drive this car! this has been an on-going issue that has gradually gotten worse, and thankfully I have managed to stay accident free. (I have attached other complaints)

- Pittsburgh, PA, USA

problem #41

Oct 012017

Fusion

  • 100,000 miles
When turning on the car and actually taking off driving the car will stop/ shut off all by itself and I have to restart it, while driving. The steering wheel will pull or jerk while driving. I have had my car looked at twice. Changed the battery and still can't figure out why it does it.

- San Angelo, TX, USA

problem #40

Dec 012017

Fusion

  • 70,000 miles
The contact owns a 2014 Ford Fusion. While driving at any speed, the gear did not shift smoothly and the check engine indicator illuminated off and on. The vehicle was taken to cornerstone Ford Chrysler Dodge Jeep Ram (17219 us 10 nw, elk river, mn 55330) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

- Big Lake, MN, USA

problem #39

Dec 052017

Fusion

  • 72,000 miles
Electronic throttle body. My Ford Fusion (2014) engine shuts off. The scenario is that after driving it on my commute (40 miles / 1 hour driving) and then stopping quickly to grab food, when I leave the parking lot it will shut down. I pull over and then start it back up and drive away. It has happened a few times.

- Jefferson, MA, USA

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