10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
56,238 miles

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« Read the previous 20 complaints

problem #38

Nov 282017

Fusion

  • 104,890 miles
Car says it's iverheating and it was stationary for hours before.

- Columbus, OH, USA

problem #37

Oct 092017

Fusion

  • miles
Complaint attached as pdf

- Salisbury, NC, USA

problem #36

Jul 242017

Fusion

  • 88,300 miles
While driving the check engine light came on. Drove directly to dealer. After diagnoses they informed that it had a cracked block on #4 cylinder. Quoted a complete motor change.

- Monroe, MI, USA

problem #35

Jul 192017

Fusion

  • 70,000 miles
Had issue with the water pump going out - received a quick computer warning stating that the car overheated; then another computer warning letting me know the car would switched to a very very low power-had no warning. Luckily I wasn't on the highway when this happened - I was lucky if the car was going 1 mile/hour. Was on a 2 lane city street. I was turning around in a restaurant parking lot - once I got on the road it happened within seconds

- Woodstock, GA, USA

problem #34

Jul 132017

Fusion

  • 45,480 miles
I got my car services at 41094. They inspected nothing was found critical at that time. Then suddenly one day during driving on the street at about 35 mph the engine light turned on (milage ~45480). I have been experiencing some acceleration lag issues lately but those will come and go, the car will take longer time to accelerate when the gas pedal is pressed. So, I dropped it off to the dealer. They have found that the turbo connector and the turbocharger was full of oil. This indeed is covered under the power train warranty. So, they replaced the turbo charger. I have received my car back with the replaced turbo charger and I don't experience the acceleration lag anymore. My complaint: I think this does effect the safety because while entering the freeway you need to accelerate the vehicle and if it doesn't happen in a timely manner then it could cause an accident. Car accelerates suddenly after the lag.

- Cupertino, CA, USA

problem #33

Jun 072017

Fusion

  • 100,000 miles
The contact owns a 2014 Ford Fusion. While driving approximately 70 mph, the check engine indicator illuminated. The vehicle was driven to the contact's residence where a scan tool was used to diagnose the engine, which generated a P1450 code. The code was reset and the failure recurred. The vehicle was not taken to a dealer. The vehicle was not repaired. In addition, after fueling the fuel tank and attempting to drive, the vehicle hesitated and stalled. The contact was able to restart the vehicle, but the failure recurred each time fuel was placed in the vehicle. The contact called the Ford murfreesboro dealer in Tennessee where an appointment was scheduled for diagnostic testing. The VIN was not included in NHTSA campaign number: 15V793000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

- Smyrna, TN, USA

problem #32

Jun 152017

Fusion

  • 60,000 miles
The car acts like it wants to shut off after fueling. If I sit at an idle it will start to run rough. While in motion there is a vibration humming sound coming from where you put the fuel in. If I press the flap it releases a buildup of gas fumes.

- Naples, FL, USA

problem #31

Nov 302016

Fusion

  • miles
The contact owns a 2014 Ford Fusion. The contact stated that an independent mechanic inspected the vehicle. The dealer (mullinax Ford of kissimmee 1810 E irlo bronson memorial hwy, kissimmee, fl 34744 407-846-6000) diagnosed the vehicle and replaced the alternator assembly, transmission, battery, and drive train. In addition, the vehicle was included in NHTSA campaign number: 16V875000 (seat belts) and a manufacturer's extended service campaign to address a failure concerning modules for the accessory protocol interface module. The dealer indicated that the parts had been unavailable for months concerning the recall. The contact was to check to verify the extended service campaign because the dealer made no mention. The manufacturer was notified of the contact's concerns. The failure mileage was not available. VIN tool confirms parts not available.

- Kissimmee, FL, USA

problem #30

Feb 152016

Fusion

  • miles
Takata recall. The contact owns a 2014 Ford Fusion. While reversing the vehicle from within the garage, it hesitated and stalled several times. The contact was unable to determine when the failure would recur. The vehicle was taken to the dealer more than twice, but they were unable to replicate and diagnose the failure. In addition, the contact was included in NHTSA campaign number: 16V875000 (air bags), but was uncertain as to when the manufacturer would supply the parts to the dealer. The contact was waiting for the manufacturer to determine a solution to prevent the failure. The manufacturer had not yet established a recall nor a service campaign to provide a remedy. The failure mileage was not available. VIN tool confirms parts not available.

- Anchorage, AK, USA

problem #29

Feb 102016

Fusion

  • 76,000 miles
The contact owns a 2014 Ford Fusion. While driving 30 mph, the check engine indicator illuminated and the vehicle shook violently. The engine stalled, but was able to restart. The vehicle was taken to a dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,000.

- Minnieapolis, MN, USA

problem #28

Feb 142017

Fusion

  • 81,415 miles
Our 2014 Ford Fusion has 81415.5 miles and last night we lost power while driving, the accelerator was unresponsive and the engine was idling real rough. So we got it home and into our garage now the car when trying to start it just sputters and dies. Ford said ho well, its your problem.

- Buckeye, AZ, USA

problem #27

Sep 012016

Fusion

  • 35,000 miles
Engine randomly stalls while driving in low and high speeds. The car is under 40,000 miles and have been faithfully serviced. No engine light present.

- Clarksville, TN, USA

problem #26

Dec 042016

Fusion 4-cyl

  • 51,000 miles
While driving I had total loss of power and car shut off. It happened 3 times in a two day span.

- Hackensack, NJ, USA

problem #25

Nov 122016

Fusion 4-cyl

  • 48,250 miles
The car will shut off (no power, no engine) while driving. This occurs randomly and has occurred multiple times. I have brought the car in to Ford - but they never successfully repaired it. Fortunately - it has always occurred in light traffic - but it is scary and I fear it will happen in heavy traffic someday I might be seriously injured.

- Woodbury, CT, USA

problem #24

Nov 112016

Fusion

  • 60,000 miles
The contact owns a 2014 Ford Fusion. While starting the vehicle, the engine stalled and the check engine indicator illuminated. The vehicle was able to restart, but began to shudder. The failure was persistent. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

- Nashville, TN, USA

problem #23

Oct 032016

Fusion

  • 54,000 miles
Repeated instances of the vehicles either stalling in motion or rough start and stalling in place

- Newton, NJ, USA

problem #22

Sep 252016

Fusion

  • 35,000 miles
I bought a used 2014 Ford Fusion from our local Ford dealership with 34,000 miles on it, one owner, no history of any issues. As soon as I drove off the lot I could feel a hard shift between 2nd and 3rd and the engine revs up to 4500 before falling back down to around 2000. Then it's worse going from 3rd to 2nd when applying the brakes, the car jolts forward and the engine revs high as you apply the brakes. I've had the car for 3 days now and it has the worst transmission I've ever experienced. It's a very uncomfortable drive and I don't feel safe driving it when I know my car is going to shift so hard that the whole jerks forward. I've never been more unhappy with a car in my life.

- Mukilteo, WA, USA

problem #21

Sep 232016

Fusion

  • 34,000 miles
While driving on the highway my 2014 Fusion cut off. A warning indicator popped up that said "transmission not in park". we had to coast off to the shoulder, fortunately there were no cars in the lane we had to cross to get to the shoulder. Later today (the same day) it happened a second time. The car loses all power. We were driving past the dealership we use, so we left the car with them to be fixed and have the oil changed. We will be waiting for the outcome the first of the week, but felt it necessary to report this since others have had the same issue.

- Chester, MD, USA

problem #20

Jun 292016

Fusion

  • 52,000 miles
2014 Ford Fusion titanium 2.0 turbo 5/29/16 coming off freeway @ 70mph went to apply brakes and pedal was hard, unable to slow down on loop. I could have crashed and died due to this failure. Finally pushed pedal with a lot of effort and ABS kicked in to slow me down before the stop sign. Took to dealer on 5/30/16, diagnosis was vacuum pump failure, new part was ordered. 7/5/16 got a call from dealer shop manager who basically said the part would not be covered under warranty because there were metal shavings in the motor behind where the pump sits, claiming dirty oil caused premature engine wear. I went to the dealership to view what he was talking about. I could tell by spinning the pump that the bearings had failed, more than likely disintegrated and the shavings were sitting inside my engine. The manager asked the mechanic if that were possible and he replied yes. He said he replaced 3 recently with the same issue metal shavings behind pump. My car was also in for an oil change. The most irritating thing was being blamed for the problem, he stated my engine will fail and I should trade it in while I was talking on the phone with him prior to going to the dealership. I was blamed and he used scare tactics to try and get me to make a purchase. Never had this happen at a Ford dealer before. Still waiting for the call saying my car is repaired. The manger agreed to replace the pump under warranty

- Monroe, MI, USA

problem #19

Mar 142016

Fusion

  • 83,327 miles
The contact owned a 2014 Ford Fusion. The contact stated that while in park, the contact noticed smoke and fire coming from the engine compartment of the vehicle. The contact did not sustain any injuries. The fire department was able to extinguish the fire. The vehicle was towed to an auto body repair center. The contact was unsure if the vehicle was diagnosed based on the failure. The vehicle was destroyed. The manufacturer was not notified of the failure. In addition, the VIN was included in NHTSA campaign numbers: 14V597000 (air bags, seat belts) and 15V246000 (latches/locks/linkages). The failure mileage was 83,327.

- Hamilton, GA, USA

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