10.0

really awful
Crashes / Fires:
8 / 3
Injuries / Deaths:
6 / 0
Average Mileage:
39,584 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2014 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #84

Dec 302016

Fusion

  • miles
Dash light on ' check charging system light always on, occasionally goes out when started, replaced alternator which was tested at 14.3 charging capacity, changed battery, checked solenoid- light remains lit. If left parked for more than three to five days battery drains and must be charged to start car. Issue started when car was 2years old 2016 - to date. I have purchased 4 replacement batteries due to continuous battery drain causing battery failure around six months of new battery purchases. No solution to date-

- Kahnawake, Quebec Canada, NY, USA

problem #83

Mar 192021

Fusion

  • miles
Transmission

- Brooklyn, NY, USA

problem #82

Mar 062021

Fusion

  • 155,000 miles
My transmission is mess up is there a recall on 2014 Ford Fusion black

- Birmingham, AL, USA

problem #81

Feb 112021

Fusion

  • 137,187 miles
The bushing shifter has caused the gear to be in park while the dashboard says reverse. The car won't start and without emergency breaks it rolls. It has been recalled for this exact issue along with 3 other recalls. The car was in a restaurant parking lot.

- Gulfport, MS, USA

problem #80

Oct 012020

Fusion

  • miles
The transmission has to be replaced at low mileage. Research showed this a huge issue with other owners of the Ford Fusion 2013-2015. Similar to engine problems, transmission problems are the last thing any driver would like to deal with. This is because it costs a lot of money on repair and requires a certain skill set to get it fixed. Unfortunately, 2014 Ford Fusion transmission problems were the third most reported about this vehicle. In general, the problems were related to issues with shifting, complete transmission failure, and transmission shuttering. Many owners of vehicles around 28,000 miles reported rough transmission shifting along with transmission slipping, which is not expected at this mileage of this vehicle. The problem was mostly resolved by either replacing the transmission or performing a global reset. The average repair cost for transmission slipping was about $750. At least two owners reported a complete transmission failure of their 73,000 miles vehicles. The owners mentioned that they performed regular maintenance to the vehicle, and they did not see any warning signs that could point them to do something before the complete failure. The owners did not include information about repair options or repair costs. Lastly, a couple of owners indicated frustration from transmission shuttering every time they drive the vehicle. They mentioned that the shuttering fades out after they drive for a long time. However, the shuddering becomes more severe when they switch from park to drive or vise versa. Unfortunately, transmission shuttering occurred at relatively new vehicles around 5,000 miles.

- Bellevue, NE, USA

problem #79

Oct 312020

Fusion

  • 137,000 miles
My car ran hot on me for the first time. I added coolant and tried to restart the car. Had to get vehicle towed to a dealership and the dealership told me it was coolant intrusion. They said they have seen a lot of vehicles that did the same thing. The man at the dealership said that get about one vehicle a week this happens. The car was in motion. I was going the speed of about 55 miles an hour. It started losing speed and just died on me when I got to the stop sign at the end of the road.

- Oak Ridge, LA, USA

problem #78

Aug 032020

Fusion

  • 94,000 miles
My back up camera continuously stops working. It has been occurring for several months. From a sitting position when placed in reverse most times the back up cam will come on and stay on for a few seconds, then go to a black screen and sometimes stay black and other times crazy images will come up. It almost appears to have some sort of short in it causing this to occur. For several years it worked properly, now every time I place in reverse it is a guessing game as to whether it will work at all.

- Chesterfield, VA, USA

problem #77

Nov 252019

Fusion

  • 90,000 miles
My vehicle was involved ina accident 11/25/2019 whichi resulteed in a dder hitting the car. The cars body was repaired as well as the radiator and then March 2020. The car shut completed down. I was advised to check to see if this was recall because the car never worked after the deer hit it. The coolant contiued to back into the engine causing coolant intrusion into the cylinders. Each time we put more in it ran out or into the engine.

- Americus, GA, USA

problem #76

Aug 252020

Fusion

  • 111,400 miles
While driving on a freeway, my 2014 Ford Fusion 2.0L ecoboost starts to overheat. While trying to press the gas pedal to increase the speed, the car takes a while to increase the speed and at the same time the temparature gauge is going up as well until I get the overheating notification on my car. I had to slow down my driving on the freeway while there were cars behind me. I had to get out of the freeway and exited on the first exit I see. I stopped on a curb of a street and opened the hood of the car to check what is wrong with it and I saw that there are coolant all over my engine and that my coolant level was empty even though I filled it up about 2 weeks ago. I had to refill my coolant a little bit more than the max level. I tried my best to drive back home carefully and just took the streets. I check the coolant level about 4-5 miles later and noticed that the coolant level went down a about 1/4 of an inch below the max level. The overheating started to happen when the temperature started to rise up over 100 degrees but it was the first time today(08/25/2020) that it splattered coolant all over my engine. There was also no check engine light on.

- Panorama City, CA, USA

problem #75

Aug 242020

Fusion

  • miles
Appearlly Ford Motor Company knew about apim system malfunctioning that they extended the warrant starting from 2014 for 5 years and didn't notify to the customers so after your warranty is gone the apim system will no longer work and by law all manufacturing need to notify of any abnormal situation on your vehicle. Their understanding is that this does not fall under a safety recall, but without having the speakers or sound working you will not hear your seatbelt chime you will not hear your motor senses chime when crossing A-line, you will not hear your vehicles chime reversing nor will you see your camera. I have seen 1000ths of people having the same problem and Ford will not fix it because "their warranty has expired" they are requesting $1000 to fix it.hopefully this can be announced for another customers before their warranty expires and they don't have to pay 1000 dollars like myself

- Indianapolis, IN, USA

problem #74

Jul 182020

Fusion

  • 67,750 miles
Evaporative emission system purge vapor line restricted/blocked. It was fixed by five star Ford of warner robins, ga for $924.

- Perry, GA, USA

problem #73

May 282020

Fusion 4-cyl

  • 87,000 miles
The front passenger car door will not lock in place the latch seems to be broke and nothing was done to it out of the norm so I have no clue why but it is a safety hazard because I can't drive with the passenger side door opening and closing as I blow through the wind the vehicle was stationary when the door would not close I was at a 7 eleven parked when my friend came back to the car it would not stay closed.

- Los Angeles, CA, USA

problem #72

May 032020

Fusion 4-cyl

  • 90,000 miles
While the car was in motion leaving a walmart, the passenger door opened and now wont close. After some research, I found that this was a problem with in the 13-14 Ford Fusion and others that were recalled but not for my VIN" how is it that I'm having this problem that is similar to one already covered by a recall, but not my car"

- Surprise, AZ, USA

problem #71

Apr 202020

Fusion

  • miles
Door latches are not working

- Chandler, AZ, USA

problem #70

May 132019

Fusion

  • 89,000 miles
My car continues to shimmy and sway when driving at speeds over 40 mph as if I need an alignment. I have changed the sway bar links, wheel bearings had an aligment and purchased new tires. Every thing done was recommended by jba glenburnie, where I purchased the car in April of 2019. I have taken it to Mr. Tire, Firestone and the dealer and no one can seem to tell me what this issue is. This vehicle is not safe with the issues I am having. The only other thing left to change is the upper and lower control arms but first I have to replace the fuel system. For some strange reason I dont think its in the suspension I beleive it is in the power steering componets of the vehicle. This really has me puzzled and I feel like im building a new car

- Rosedale, MD, USA

problem #69

Feb 142020

Fusion

  • 150,000 miles
The ac clutch fell out of my car while driving down the road causing the ac to go out. Mechanic advised that the bolt that was 'holding' this part in was still there but clutch was missing and tore the belt. Sounds like a defect.

- Jacksonville, FL, USA

problem #68

Jul 122019

Fusion

  • 86,000 miles
My 2014 Ford Fusion SE has a recall on it for the brushing transmission cable. This has not been fixed and while I am driving my car throws itself into neutral and stops in the middle of the road. So far it has only happened while turning a corner. I am worried about wrecking my car. This recall came out on July 17th, 2018 and I bought my car September 21, 2018. So I never received the recall in the mail. I looked up recalls on my vehicle and found this. Even though it's been a while since I bought my car, am I still qualified for my car to get fixed with no charge to me?.

- Canton, MO, USA

problem #67

Nov 242019

Fusion

  • 126,000 miles
No engine light on or warning.. lost power will driving. Will stutter then shut off while driving. Dealership won't do anything because the engine light isn't on and they don't have a code. I have read many others Ford Fusion having this same exact issue. It is very scary and makes me terrified to drive my car anywhere. It's does this a few times now!

- Lavonia, GA, USA

problem #66

Nov 132019

Fusion

  • 25 miles
Driver side door opened while driving on a city street and it wouldn't latched or closed. I had to tie a rope to drive it to dealership.

- Maricopa, AZ, USA

problem #65

Nov 042019

Fusion

  • miles
The 2014 Ford Fusion that I have has been cutting completely off without warning in the middle of busy intersection, leaving myself, children and others in a high position to be severly injured even killed. This is very dangerous and very concerning and these vehicles need to be recalled. I took the car back to the local dealership and they have stated that they can not find an issue because once again there are no alerts or warning signs coming on. The vehicle is in motion at all times when it cuts off there is no warning no alerts nothing it just cuts off on highway on busy intersections its very alarming and dangerous. There have been many people on a google search that have complained about the same issue I am having and nothing has been done. I am prepared to seek an attorney for this issue if needed but this has to be taken care of immedieately before someone is severly injured or dies. The speed can very before this is happening anywhere from 35-75 just depends where I

- Greensboro, NC, USA

Read the next 20 complaints »