10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 23,962 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The recall was issued in 2016, it's been almost two years and I have received no documentation from Ford about this recall. I now have a recall on the steering wheel that increases the likelihood of a crash combined with seatbelts that might not adequately restrain me and/or passenger in the crash. Sounds like a pretty awful combo. The recall states that no fix is yet available, but it has been almost 2 years. Recall number is 16S42
- Grove City, OH, USA
I was made aware of a recall involving the seatbelts on my 2014 Ford Fusion back in 2016. I've inquired multiple times about having it fixed and each time Ford has told me they don't have a fix. It has been 2 years now. I feel unsafe traveling in the car and having passengers ride in my car. It seems like 2 years is a long time to have a recall where your seatbelts could fail open this long without a remedy is frightening and irresponsible. I hope I am not involved in a car accident and they fail to restrain myself or someone else.
- New Church, VA, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 18V167000 (steering) and 16V875000 (seat belts) months ago. The remedy and parts were not supplied from the manufacturer to the dealer within a reasonable time frame. The contact was experiencing a failure with the steering wheel having a loose connection however, a dealer had not yet diagnosed the vehicle. The manufacturer was notified of the failure and the contact was waiting for the remedy and parts to receive both recall repairs. The vehicle was not included in NHTSA action number: PE17007 (steering). The failure mileage was not available. Parts distribution disconnect for NHTSA campaign number: 16V875000 (seat belts). VIN tool confirms parts not available for NHTSA campaign number: 18V167000 (steering).
- Pahrump, NV, USA
The contact owns a 2014 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 16V875000 (seat belts). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Newark, OH, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V246000(latches/locks/linkages), 16V875000 (seat belts), and 18V167000(steering). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim tidwell Ford (2205 barrett lakes blvd, kennesaw, ga) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Acworth, GA, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Peacock Ford in maitland, fl was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not provided.
- Longwood, FL, USA
My vehicle keep stalling and cutting off mid driving. Its happened on tbe expressway and mid motion on the regular street.after I restart the car, it stalls but start back up. Sometimes it drives perfectly fine, other times it shuts down in the mist of driving, some days the engine light comes on and other times there is no warning lights on. This has been happening off and on for months. Its been hard to get a diagnosis since the engine light comes and go. My back middle seatbelt is stuck. It appears to be locked underneath the seat.
- Chicago, IL, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Future Ford Lincoln (650 automall dr, roseville, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Roseville, CA, USA
Rear middle seatbelt retractor is faulty and will lock and not retract in multiple conditions not limited to trapping a child in that seat, and locking the seat in the down position if lowered. There are multiple reports of this issue as well as acklowdgement from Ford about the issue. But they will not repair or replace under warranty
- Loganville, GA, USA
NHTSA recall number: 16V875000 recall date: 11/30/16 manufacturer recall number: 16S42 driver and front passenger seat belt assembly I called and can never get a date when this will be repaired.
- Mobile, AL, USA
"takata inflators" my 2014 Ford Fusion has had a recall on this from November 30, 2016 and its now November 5, 2017. This is still not corrected by auto fair Ford and for sure this is not in a timely fashion, right" so I want to file a claim. Just because I have not been injured or worse, doesn't mean that something won't go wrong in the future, am I right" thank you, [xxx] [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Manchester, NH, USA
Steering pulls opposite direction and tire pressure light is faulty
- Garden City, GA, USA
Nothing happened with the vehicle as of yet, but nearly 12 months ago a recall was made on my car's seat belts saying they "may not adequately restrain passengers" and they have not yet provided a remedy for this. A year is way too long for something involving safety in a crash.
- Alpharetta, GA, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V250000 (steering) and 16V875000 (seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bud clary Honda of moses lake at (509) 765-3467 (located at 1200 S pioneer way, moses lake, wa 98837) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Moses Lake, WA, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- East Amherst, NY, USA
My car veered off the road and I hit a cut off tree about the diameter of a telephone pole. It hit dead center in the front and not one single airbag deployed and the seatbelt let me fly up and hit mt head very hard on something.
- Hixson, TN, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 15V246000 (latches/locks/linkages) and 16V875000 (seat belts) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called bowditch Ford located at 11291 jefferson ave, newport news, va 23601 at phone number: (757) 595-2211 where it was confirmed that the parts were not available for the recall remedies. The manufacturer was not notified of the issue. The contact had not experienced a failure. (VIN tool confirms parts not available/parts distribution disconnect).
- Newport News, VA, USA
I have called two local dealers multiple times dating back to April (when I purchased the car) to have the recall fixes performed, and continue to be told the parts are on back order from the manufacturer. I have also contacted the manufacturer (Ford) online and was told I needed to schedule the appointment with a local dealer.
- Marlboro, NJ, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign numbers: 16V875000 (seat belts), 17V210000 (latches/locks/linkages) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer (village Ford located at village Ford located at 11660 us 441 S belleview fl 34420) where it was informed that the recall remedy parts were on back order. The manufacturer was not notified of the failure. The contact had not experienced a failure. The VIN was not available. Updated 09/01/17 the consumer stated the vehicle was repaired on 7-31-2017. Updated 09/05/2017
- Lady Lake, FL, USA
- Farmington Hills, MI, USA