10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 24,320 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Two dealers were contacted (escondido Ford in escondido, California and temecula Ford in escondido, California). Both dealers confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Marcos, CA, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 15V246000 (latches/locks/linkages). The contact stated that the front driver side door failed to latch and prevented the door from remaining closed. The door was held closed by a bungee cord. The vehicle was taken to the local dealer (bradley Ford Lincoln located at 1690 industrial blvd, lake havasu city, Arizona, 86403)who stated that they had the parts and scheduled an appointment the following week. When the contact arrived for the appointment, he was informed that the recall remedy parts were on backorder for six months to a year, and that they would contact him when parts were available. The manufacturer was not made aware of the failure. The failure mileage was unknown.....updated 11/16/17 updated 11/21/2017
- Lake Havasu City, AZ, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 15V875000 (seat belts). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (magic city Ford Lincoln, 809 williamson rd ne, roanoke, va 24016 (540) 345-0911) and was informed that a recall remedy was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Vinton, VA, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to the dealer (hempstead Ford Lincoln 301 N franklin St, hempstead, NY 11550) who stated that they would call the contact when parts were available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Garden City, NY, USA
The contact owns a 2014 Ford Fusion. The contact stated that the air bag warning indicator illuminated. The contact took the vehicle to the tim short Ford dealer, located on 107 rockwood ln, hazard, ky 41701, where it was diagnosed that the wiring underneath the seat was fractured and caused the air bag system to deactivate. The wiring harness needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 16V875000 (seat belts). The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000. VIN tool confirms parts not available.
- Hazard, KY, USA
The contact owns a 2014 Ford Fusion. The contact stated that an independent mechanic inspected the vehicle. The dealer (mullinax Ford of kissimmee 1810 E irlo bronson memorial hwy, kissimmee, fl 34744 407-846-6000) diagnosed the vehicle and replaced the alternator assembly, transmission, battery, and drive train. In addition, the vehicle was included in NHTSA campaign number: 16V875000 (seat belts) and a manufacturer's extended service campaign to address a failure concerning modules for the accessory protocol interface module. The dealer indicated that the parts had been unavailable for months concerning the recall. The contact was to check to verify the extended service campaign because the dealer made no mention. The manufacturer was notified of the contact's concerns. The failure mileage was not available. VIN tool confirms parts not available.
- Kissimmee, FL, USA
2014 Ford Fusion. Consumer writes in regards to passenger front seatbelt pretensioner cable recall. The consumer requested to know when the safety recall for the front passenger seatbelt pretensioner cable would be repaired. Updated 05/01/2017
- Dayton, OH, USA
.I have a 2014 Ford Fusion that has a total of eight safety recalls. I have only received one safety notice recall regarding the passenger front seatbelt from Ford motors. The notice did not state a timeline indicating when the issue would be resolve. I contact Ford motors to get a timeline and was advised by a representative that Ford is currently working on the recall and doesn't have any updates. I stated my disappointment and concerns with Ford motors. I also stress that my family safety is being compromise by riding in an unsafe car. She stated to me 'that Ford cannot help me with a hypothetical situation. Ford does not care about the safety of its drivers.
- Inglewood, CA, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact was informed by the manufacturer that the vehicle was safe to drive and it was not a stop sale recall. The contact was also informed that they would have the parts in April; however, upon another conversation with the manufacturer, the contact was informed that the date was changed to some time in October or November. The contact had not experienced a failure. The contact was provided with Ford case number: 12186126. VIN tool confirms parts not available.
- Jordan, MN, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact was informed by the manufacturer that the vehicle was safe to drive and it was not a stop sale recall. The contact was also informed that they would have the parts in April; however, upon another conversation with the manufacturer, the contact was informed that the date was changed to some time in October or November. The contact had not experienced a failure. The contact was provided with Ford case number: 12186126. VIN tool confirms parts not available.
- Jordan, MN, USA
The rear, middle seat belt locked while the seat was down, tensioning the belt beyond the point where the seat can be used. The belt cannot be loosened enough to allow the seat back to be lifted into the upright position and obviously cannot be used to restrain a passenger. Tension had to be released from the bottom securing bracket in order to lift the seat back so that a passenger can sit in the window seat. At that point the seat belt was locked with the seat up and the middle seat belt cannot be released to be used.
- Satellite Beach, FL, USA
I received notice of a recall in November 2016 involving my seatbelts being unable to properly restrain me during an accident. It is still notated that Ford hasn't found a remedy to the problem. I feel like I have been patient considering my life may be on the line over this but I would like something to be done to correct the problem. Considering I drive approximately 100 miles per day on a commute to work, I would like to feel safe doing it and knowing that my seatbelt may not restrain me is a huge problem. Can you please look into why they aren't fixing this major issue in a timely manner. There has been no accident to date but I am concerned about my safety if one was to occur.
- Coldwater, MS, USA
Safety recall 16S42 / NHTSA recall 16V-875 received letter January 2017 parts not available. It is now April 2017. 90 days should be enough to get parts. Place help Ford get the parts moving.
- Hollywood, FL, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not yet available.
- Elmhurst, IL, USA
I received a letter in January stating that my vehicle was being recall due to safety seat beat issue. I have not receive any update regarding the recalls. I am driving around in a unsafe vehicle.
- Inglewood, CA, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Taylor, MI, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was notified. Parts distribution disconnect.
- Corpus Christi, TX, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/09/17
- Gainsville, FL, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that owners would receive a second notice in the second quarter of 2017 when the parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Conway, SC, USA
- St Michaels, MD, USA