The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that owners would receive a second notice in the second quarter of 2017 when the parts become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Conway, SC, USA

The seat belt warning system will not activate once the car goes above 6 mph. I have handicapped son who accidentally unplugged his seat belt and I had not indication. No car I have ever owned functions like this regarding seat belt warning.

- Palmdale, CA, USA

I have now had to replace my backseat seat belts 3 times, twice on the passenger backseat and once on the driver backseat. Mind you these are seat belts that do not get latched and unlatched several times a day like the driver seat, but these seat belts stay latched with a car seat so they should not be getting wore out so quick. Also these belts broke while the vehicle was stationary, no pressure on them. This is extremely scary for me especially since my two children ride in these seats daily and the seat belts broken with out any pressure. What is going to happen if I get rear ended by someone going 50 mph"??" I contacted Ford and they only wanted to do 2 things: Continue to replace the seat belts as the break...really, next time it could be broke from a wreck!! the other option was to trade my car in. First off they did not offered me nowhere near what I would need, secondly and most important if I traded it in I can almost guarantee that they would turn around and sell it to someone else. I have had several vehicles from Ford heck my husband used to work there, but I was extremely surprised and disappointed in the lack of care or worry for my families safety in this matter.

- Valdosta, GA, USA

The contact owns a 2014 Ford Fusion. The contact stated that the middle seat belt in the rear seat was locked and would not pull out. The vehicle was taken to a local dealer where it was diagnosed that the seat belt was locked and needed to be unlocked. The manufacturer was not made aware of the failure. The failure mileage was 45,000.

- West Memphis, AR, USA

The driver side seat belt will retract and lock for no reason under normal driving conditions. Attempts to fix the problem while driving consists of removing the seat belt letting it retract all the way up then try to buckle it back in place. The last time about a week ago the remedy did not work, and the seat belt remained lock in the retracted position and would not release. This forced my wife to drive home without a seat belt.

- Yulee, FL, USA

Inside the rear passenger side seat belt broke. A piece of plastic and spring came out, it was like it caught on something and just fell out. It happened while I was pulling the harness out of the latch. Very little pressure was on it when it broke. It appears to be a horribly bad design.

- Ocean Park, WA, USA

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 14V597000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. The VIN was unavailable.

- Canfield , OH, USA

I just leased a 2014 Ford Fusion titanium and after driving a few days, I realized that the seat belt is always running on my neck (driver's neck) - no matter what adjustment is set for the driver's seat and / or for the seat belt fixture, the belt is always running over my neck and I don't feel safe with this driving condition. I took the vehicle to the dealer (tom holzer Ford in novi - mi) and the problem was acknowledge by the service manager - "this is the way the vehicle was designed and there is nothing that we can do about it" he said. I also contacted the Ford customer service (complaint # [xxx]), because I don't feel safe driving a vehicle with the seat belt on my neck, and Ford also told me that cannot do anything. Bottom-line: It seems that the Ford Fusion 2014 has a serious design problem in regards to the driver's seat belt positioning, that is creating an unsafe driving condition, and Ford is not doing anything about it. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Novi, MI, USA