10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 23,962 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Airbag sensor is on. Took to mechanic and the wire that runs thru latch has broken apart. Need to replace latch as well as wiring
- Orangevale, CA, USA
One of the rear seat belts will lock and not release. After you unlatch it, it doesn-??t retract properly. I feel this is unsafe and should be fixed by the manufacturer.
- Portland, OR, USA
I purchased the vehicle used from a local Mercedes dealership (April 2018) with multiple open recalls. One of the recalls was 16S42. On May 2, 2018, the vehicle was brought to a local Ford dealer where they "corrected" the open recalls. In February 2020, my wife was involved in a motor vehicle accident on the interstate. There was a construction zone that brought traffic to a stop and she was rear-ended by an SUV at speeds between 45-60 MPH totaling the vehicle while it was at a stop. She was the only occupant and was wearing her seatbelt at the time of the cash. The airbags did not deploy and the driver seatbelt did not lock causing her head to strike the steering wheel. She didn't remember if she lost consciousness or not, however, she was later diagnosed with a concussion. The vehicle has since been totaled and was taken into possession by the insurance company. I am unaware of any inspection of the seatbelt that was performed after the crash. I do possess photographs of the vehicle. There were no warning lights active prior to the crash.
- Las Cruces, NM, USA
The right front passenger seat belt locks when vehicle is not running or in parked preventing use. Cannot secure passenger before driving. Often happens in warmer weather.
- South San Francisco , CA, USA
In August of 2020 I got in contact with Ford about my recalls I took to Ford dealership they kept my car for about 2 days I told them my driver seat belt will not lock I mentioned no power very sluggish and gear didnt kick in proper. On April 11 2021 while on freeway in traffic the car would turn off go back on and shift into gear on its own I was almost hit from behind as I almost hit someone in front of me because the car shut off I threw in neutral press the gas and car started up and jerked while car picked up speed then slowed on its own I now put in reverse it goes forward seat belt still dont work I work an hour away from home and scared to get in car. 2014 Ford Fusion.
- Stockton, CA, USA
The backseat of driver's side seat belt locked and kept my child restrained. This occurred after I pulled into a parking lot and put the car in park. After multiple attempts of trying to loosen the belt then I eventually had to cut the seat belt with scissors in order to get my child out.
- Clinton, TN, USA
I bought my 2014 Ford Fusion from used car lot had it for 2 years I keep maintenance up in timely manner. About 6 to 8 months ago my car has no power when driving it jerks like I was hit from behind and when changing lanes I try to speed up I press gas pedal but car goes nowhere only high revving sound takes a minute to pick up speed its uses alot of gas and 4 months my seat belt has trouble locking in belt. I still have and drive my car to and from work but its only getting worse
- Stockton, CA, USA
I rear-ended a 2002 Dodge Ram. A guy was mad that I blew at him because he slept the previous traffic light and slammed on brakes at a green turning arrow and I hit him, he kept going. My whole front end is damaged. Air bags should've come out.
- New Roads, LA, USA
2 wires that connect to the seat belt buckle came out of their place resulting in the airbag light coming on.
- Grand Prairie, TX, USA
Didn't receive anything about this problem whatsoever.
- Savannah, GA, USA
I have lost ability to accelerate while driving on highway and vehicle would not go above 40 mph on I-20, a 70mph road system, car jolts or jumps even without foot on accelerator so that I have no control over the car's acceleration. Gas gauge jumps wildly and randomly from 22 mpg to 99 mpg. Brake lights and other lighting systems remain on when car is completely shut down and headlights and interior lights are turned to off position. Additionally, after the car is in park and turned off, vehicle will jump forward several inches. Several additional inconsistent light issues when car is turned on and off. Passenger seatbelt does not work. Problems began 2018 and continue to present day. Local Ford dealership unconcerned and unhelpful in prioritizing the repairs after multiple calls and direct discussion with service manager.
- Roswell, GA, USA
Seatbelt locks up when you try to hook it on passenger side. Vehicle not moving but running
- Binghamton, NY, USA
Front passenger side seatbelt locks up while attempting to put on. Takes several attempts to fully fasten. It consistently tightens while driving. This issue started after Ford addressed the pretensioner recall. Ford dealer in hagerstown md refused to fix problem without a $570 payment. Seatbelts should always be covered for the lifetime of the vehicle!
- Hagerstown, MD, USA
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 16V875000 (seat belts); however, the parts were not available. North bay Ford (1999 soquel ave, santa cruz, ca 95062, 831-457-5858) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Aptos, CA, USA
I was in a recent bad car accident with my 2014 Ford Fusion.I was stationary at a red light when I was suddenly hit from the rear. I sustain serious injury to my left side of my neck, shoulder and back. My selt belt didnt restrain and secure my body to protect me from serious injuries. And I see there is a recall about this situation from the same make model and year of my vehicle * (recall related incident)
- Baltimore, MD, USA
The contact owns a 2014 Ford Fusion. The contact stated that the air bag indicator remained illuminated. The vehicle was included in NHTSA campaign numbers: 14V597000 (air bags and seat belts) and 16V384000 (air bags). The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was not available.
- St Louis, MO, USA
My car air bags just don't deploy due to the seat belt recall I'm guessing
- Houston, TX, USA
The contact owns a 2014 Ford Fusion. The contact stated that NHTSA campaign number: 16V857000 (seat belts) exceeded a reasonable amount of time for repair. The contact received the recall notification in 2017. The contact spoke with earnhardt Ford (7300 West orchid lane, chandler, Arizona 85226, (480) 893-0000) and was informed that the part was unavailable. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure. VIN tool confirms parts not available. *
- Sun Lakes, AZ, USA
The contact owns a 2014 Ford Fusion. The contact stated that the front passenger seat belt failed to retract and or release. There were no warning indicators illuminated. The vehicle was taken to the local dealer (koons sterling Ford, 46869 harry byrd hwy, sterling, va 20164, (703) 430-7700) where it was diagnosed that the pretensioner cable needed to be repaired. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. Additionally, the contact stated that the front passenger seat belt failed to release. The vehicle was taken to the local dealer (cowles parkway Ford, 13779 noblewood plz, woodbridge, va 22193, (703) 986-5500) where it was diagnosed that the seat belt retractor needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 55,749.
- Sterling, VA, USA
- Lincoln, NE, USA