10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
54,533 miles

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« Read the previous 20 complaints

problem #85

Dec 302017

Fusion

  • 103,000 miles
The contact owns a 2014 Ford Fusion. While driving 30 mph, the traction control, power steering fail assist service required, and hill start assist not available warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 103,000.

- Vincennes, IN, USA

problem #84

Jan 252018

Fusion

  • 47,000 miles
Once I reached about 47,000 mile I experienced a problem with my steering where at low speeds it because extremely difficult to move my steering wheel. Other Ford Fusion had a recall for a bolt that would corrode from road salt or water and that is what has occurred but this specific model was not included in the recall so I now need to pay for T which stinks. The bolt was corroded though most likely from road salt since it is winter.

- Wilmington, DE, USA

problem #83

Jan 202017

Fusion

  • miles
It will not let me turn. It is very hard to turn left or right

- Viola, WI, USA

problem #82

Jan 132018

Fusion

  • 38,955 miles
Electric power steering system failed, making the car range from being difficult to steer to not being able to steer at all. The steering wheel was completely locked and would not turn. Luckily I was parked in my driveway when this occurred. In timer leading up to this the steering would sometimes take on a heavier than normal characteristic and be notchy. I would also sometimes hear a whining noise when turning. All of this was leading up to a total failure which thankfully occurred in my driveway.

- Auburn, NY, USA

problem #81

Jan 072018

Fusion

  • 61,600 miles
I was driving on I-95 at about 70 mph, I received steering fault service now message and it went away after I hit ok. The car was still controllable as I didn't have hard time steering left and right. I didn't notice any unusual activity of the car. About an hour after I got that caution message, I stop to gas the car. When I started the engine backup, I received the same message plus three new ones. They are, steering loss stop for safety, hill start assist unavailable, and something about the advanctrac. I ended up towing it all the way back to Norfolk from emporio. I was lucky enough to have that happened when my car wasn't on the highway. But the the towing cost is really hurtful. Sad part is, I just got my car serviced plus multi-point inspection by Ford dealer on Dec 20th, 2017. Everything was reported as good, apparently not.

- Fpo, AE, USA

problem #80

Dec 182017

Fusion

  • 66,500 miles
Power steering stops suddenly after advance trac warning appears making car dangerous to drive. Occurs both stationary and while driving. Power steering and advance trac stop working.

- Schenectady, NY, USA

problem #79

Dec 212017

Fusion

  • 29,000 miles
Loud creaking sound which sounds like parts breaking from lower front area of the car when the steering wheel is turned most of the way to either the left of the right. Ford dealership says it is a sign that the rack & pinion will fail. Sudden loss of the power assist could surprise or overpower the driver, leading to a crash. Breakage of the steering gear might cause loss of steering functionality, leading to a crash as well.

- Austin, TX, USA

problem #78

Dec 222017

Fusion

  • 50,000 miles
Pulling out of drive way after it was stationary over night. I got a "steer loss stop safely" message along with hill assist and traction control all failing at the same time. Safetly concern as I cannot turn the wheel luckily it happened at home not on the highway.

- San Antonio, TX, USA

problem #77

Dec 102017

Fusion

  • 34,000 miles
The contact owns a 2014 Ford Fusion. While driving 45 mph, the steering wheel seized and the power steering assist indicator illuminated. The vehicle was towed to Suburban Ford of waterford (5900 highland road, waterford twp, mi), but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified and stated that an investigation was underway. The failure mileage was approximately 34,000. The VIN was not available.

- Waterford, MI, USA

problem #76

Dec 072017

Fusion

  • 102,000 miles
Steering wheel is loose. I noticed it when I was exiting the vehicle. It wobbles back and forth, seems to be an internal screw is loose or broken.

- Holland, MI, USA

problem #75

Nov 212017

Fusion

  • 68,338 miles
Driving and sudden loss of power steering11/21

- Harbor Springs, MI, USA

problem #74

Nov 282017

Fusion

  • 54,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel became loose and made it difficult to steer the wheel. The contact priority Ford Norfolk at 757-419-2500 to inform them of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.

- Norfolk, VA, USA

problem #73

Nov 242017

Fusion

  • 58,500 miles
The contact owns a 2014 Ford Fusion. While driving approximately 55 mph, the steering wheel turned 360 degrees independently without warning. In addition, the steering wheel detached from the vehicle. The vehicle was towed to battlefield Ford (8820 centreville rd, manassas, va 20110), but the cause of the failure could not be determined. The dealer took the vehicle apart, reassembled it, and did not find a manufacturer defect. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,500.

- Woodbridge, VA, USA

problem #72

Oct 272017

Fusion 4-cyl

  • 60,211 miles
After a media report about loose steering wheels, I checked my steering wheel and it was loose. I brought it in for service and the technician diagnosed a loose steering wheel, tightened it and applied threadlocker to the bolt. They charged me $62.01 to fix.

- Riverside, IA, USA

problem #71

Nov 182017

Fusion

  • 110,000 miles
I noticed my steering wheel was loose and wobbling. I took it into the dealership and informed them I had heard of some issues with the Ford Fusion steering wheel, they looked at it and said a nut had come loose and they tightened it.

- Clear Brook, VA, USA

problem #70

Nov 062017

Fusion

  • 57,000 miles
Steering gear unit suddenly stopped working. Luckily happened when starting the car. Almost lost all control - steering becomes exceedingly heavy. If happens while driving, and if driver distracted or driver does not have strong arms, can result in serious accident. Ford dealer does not want to acknowledge seriousness. $2000 repair for car with 60,000 miles

- Concord, CA, USA

problem #69

Nov 082017

Fusion

  • 22,000 miles
The contact owns a 2014 Ford Fusion. While driving 10 mph, the steering wheel became loose. The failure occurred without warning. The contact pulled the vehicle over to the closest parking lot. The vehicle was unable to be driven. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 22,000.

- Forest, VA, USA

problem #68

Aug 082017

Fusion

  • miles
I've had my car one year and it has 50K miles on it. The power steering randomly went out and now my entire eps has to be replaced.

- Spring, TX, USA

problem #67

Oct 132017

Fusion

  • 990,878 miles
Takata recall - as my husband was driving the vehicle specifically turning out of the gas station into the traffic, he was unable to control the steering wheel resulting in an accident.

- Cleveland, OH, USA

problem #66

May 052017

Fusion

  • 95,603 miles
I was driving down a city street and the steering column felt very loose. There was no accident or bump in the road, just an immediate loosening of the steering wheel. I was still able to drive and turn the vehicle so I took it to D patrick Ford in evansville, in. They told me that there was a recall on 3 bolts recall#15R01 which they replaced for free, but then charged me $848 to replace the steering column shaft as they said it was worn. I questioned the recall on the bolts being the cause of the steering column issue and they said no it had to have been from me using the steering wheel to get up out of the car. I do not ever recall using the steering wheel to get out of the car, it had 95,000 miles on it at the time and I was the second owner. The first owner put 18K miles on it and there was never a car accident.

- Chipley, FL, USA

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