10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
57,495 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Fusion:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #45

Nov 132018

Fusion

  • 78,000 miles
I bought this vehicle used, it was still under 30 day limited warranty when car was sputtering badly at standing idle, driving or in park and even lost power. Engine light came on so I took it to shop. They diagnosed it as misfire in cylinder 2 and changed plugs and coil, had to use dealer parts because car refused after market that shop was using per warranty company. Took car home and after a few weeks car did same thing sputtering every morning and loss of power took it back to shop and they couldn't find anything wrong said diagnostics shows that it had lost power but they did not have anything they could fix. Took it home another few weeks/month went by and sputtering with engine light on again, took it back to shop again misfire in cylinder 2, mechanics changed plugs again. A month later engine sputtering started again and loss of power to charger ports in vehicle, light came on again waited over night to take it to be serviced at lunch break from work, on the way to work coolant light flashes on saying overheated for engine temperature, took it back to shop misfire cylinder 2 again and shop was baffled about low coolant level poured a gallon of coolant into vehicle did block test and pressure tests they can find nothing, friend mechanic says with codes he has gotten and his experience/ knowledge that there has to be a gasket leak letting coolant into engine. Have been dealing with this since end of July 2018

- Long Beach, CA, USA

problem #44

Oct 302018

Fusion

  • 67,000 miles
There is an oil leak at 67,000 miles. It was discovered during a routine oil change at Firestone.

- Lebanon, PA, USA

problem #43

Jul 122018

Fusion

  • 69,000 miles
When in drive the car jerks very hard whenever it switches gears also the car would stall after putting it into drive sometimes it will not move forcing me to turn the ignition off and back on to try it again.

- Greensboro, NC, USA

problem #42

Sep 012018

Fusion

  • 64,000 miles
"takata recall" in addition to this recall, I have 2 outstanding recalls with a refusal to work on a misfire and engine issues. My car has shut down with no warning on the road, misfiring with no warning, and no information on these common engine failures was given to me. No proof has been given of issues and am being forced into purchasing a new engine. I have been refused all help and have been waiting about a month for answers.

- East Windsor, NJ, USA

problem #41

Oct 252018

Fusion

  • 51,000 miles
Awhile back the car started making strange noises, that came from the fuel inlet behind the gas door, sounding like pressure escaping. Pressing the door in (capless fuel tank) confirms this, as the vacuum is released. Car idles rough, and in some cases, after refueling, it will immediately stall. Upon further research, it seems to happen to quite a few Fusion owners, with videos and forums posts to verify. Ford claims to not know of the issue, but just today issued a recall for a similar problem for the Focus model cars. It is the 2.0L turbo or naturally aspirated engines, and I have the 2.0L turbo. There have also been reports of cars stalling while in motion. Check engine light came on today, with a P1450 code.

- Menomonee Falls, WI, USA

problem #40

May 012018

Fusion

  • 58,000 miles
This car has been in multiple times for loss of power and engine cutting out during acceleration. It has become dangerous. This is the ecoboost engine. Ford is not telling all about the dangers of this problem. I have almost been killed several times trying to accelerate into the roadway.

- Greenwood, IN, USA

problem #39

Sep 022018

Fusion

  • 149,000 miles
While I was driving down the highway I had a message that said low coolant that came on and went off within 5-10second, so I took my car to the dealership to have this checked out. They stated everything was ok and work find. A week later, II was driving down the highway again and a message came up and stayed on that says low coolant. I pull to the store to check my coolant level which was a little under maximum line. I started the car but couldn't not get it to accelerate. I took it to the dealership for the second this time but being towed this time and the company said it was an internal leak inside the motor damaging my cord and causing the engine to shut down. So now I have to replace the whole motor because of the damage to these cord.

- Lamar, MS, USA

problem #38

Aug 302018

Fusion

  • 70,000 miles
Recall # 18S20: Hello there my shifter cable bushing which has been named in a recall failed last Thursday. I was backing out of my drive way with my kids in the car and the car got stuck in park, however the car was rolling and the display said the car was in neutral. I put the brake on and set the parking brake before turning the car off. I looked under the hood and sure enough the shifter cable was visible and disconnected from the transmission. I googled a picture of the part just to confirm and was able to determine that the white pieces and corrosion that were left behind were remnants of the cable bushing which looks like a white bead. The recall number is 18S20 and the notice instructs me to go to the local dealer to have this replaced. I contacted two local Ford dealers as instructed and they do not have the part. They stated that they would contact me when its available and the have no eta on part availability, however my vehicle is not drivable while I am waiting. I am a single parent with school aged children and I have to work and cannot afford a rental and there are no loaner cars being offered. I have two jobs and I had to resign from one job due to the inconvenience as the hours are late and there isn't any transportation available after a certain time.

- Elk Grove, CA, USA

problem #37

Mar 012018

Fusion 4-cyl

  • Automatic transmission
  • 79,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that the service engine warning indicator flashed. The dealer (bob lowth Ford, 3010 bemidji ave, bemidji, mn 56601, 218-308-6938) was notified of the failure and indicated that the purge valve assembly needed to be replaced. The manufacturer provided no remedy other than the dealer replacing the part. The contact stated that the vehicle was hesitant with a loss of engine power, stalled, and would crank, but not start. The vehicle was not repaired. The approximate failure mileage was 79,000. *

- La Porte, MN, USA

problem #36

Aug 082018

Fusion

  • 110,000 miles
While driving this vehicle the engine misfires decrease in power and completely stops acceleration. It also uses a great deal of fuel. The coolant constantly leaks out and the engine overheats every few minutes. The car also overheats when sitting in a parked position. While driving on the freeway the car slowed to 25mph. We were very close to being involved in an accident.

- Bakersfield, CA, USA

problem #35

Jan 042017

Fusion

  • 35,000 miles
The contact owns a 2015 Ford Fusion. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The contact powered off the engine while in traffic. The vehicle was restarted, but the failure recurred numerous times. In addition, the contact heard a loud abnormal noise coming from the fuel tank area while driving. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 35,000.

- Stever, IL, USA

problem #34

May 222018

Fusion

  • 69,000 miles
The contact owns a 2015 Ford Fusion. While driving 45 mph, the vehicle stalled without warning. When the vehicle was restarted, the instrument panel lighting failed to illuminate. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.

- Maricopa, AZ, USA

problem #33

Jun 032018

Fusion

  • 83,000 miles
Takata recall. First is due we had was this time last year where a blown head gasket caused us to have to replace the entire engine at 52,000. Today we go to leave an the car says it's in N when it's actually in park. Will not allow us to move shifter but the key is able to be removed as well as you can easily push the car and move it like it was in N again with no key in ignition. Please help direct us in the right direction

- Clarksville, TN, USA

problem #32

May 292018

Fusion

  • 44,000 miles
Engine unexpectedly shuts off while driving. While driving at low speed in parking lot I went over a bump and then the engine shut off. Odometer is at approximately 44000. This occurred once before several months ago under the same conditions but I was not sure what to make of it.

- Belleville, MI, USA

problem #31

May 202018

Fusion

  • 97,000 miles
The vehicle was in motion going about 40 mph when it suddenly lost power and the engine began running rough. The car just slowed suddenly. This happened four times before Ford could get the code to show up. It was the electronic throttle body.

- Winston Salem, NC, USA

problem #30

Mar 292018

Fusion

  • 36,592 miles
Wrench light is on once I start the car (still in park) in driveway. After driving about 50 feet and I come to a complete stop once I hit the gas to accelerate my car does not go forward and if it does it will slowly jut forward, repeats this action over and over again until car is turned off and restarted. Once car is restarted the wrench light turns off. This has occurred three seperate times about two to three months apart each time. Ford claims they are unable to diagnose the problem. I do not feel safe in my vehicle. Very scary to turn in front of oncoming traffic when you don't know if your car is going to actually accelerate or not.

- Geneva, IL, USA

problem #29

Sep 042017

Fusion

  • 28,000 miles
While driving the vehicle at a low speed (about 10 mph) in traffic, the car shut off. As I pushed on the gas pedal, it felt as though it was stalling or jutting forward, and then the car would turn off. I was able to turn the car back on and exit the highway to park, and the car turned off once more as I was exiting. I parked the car, was able to turn it back on and attempted to drive it around the parking lot. The car was towed to a car shop in which they were unable to indicate any problems as a day later they were able to drive it perfectly normally. It has not happened since, this happened about five months ago.

- San Mateo, CA, USA

problem #28

Feb 242018

Fusion

  • 78,000 miles
In February of 2016 the engine seemed to be mis-firing. Took to dealer and dealer pulled fault code for #3 cylinder mis-fire and recommended spark plug change. Had spark plugs changed and car seemed to be a little better. February 2018 the problem got much worse and actually stalled for coolant temperature but the car had just been started. Took to dealer and they again diagnosed #3 cylinder mis-fire. Cylinder pressure test failed. Dealer took engine apart and found that signs of overheating in just that cylinder which damaged the cylinder gasket and allowed coolant to leak into the cylinder. The cylinder was damaged and the dealer request engine change. There is a Ford recall very similar to this for like vehicles but this particular model is not included. The recall # is 17V209000. Ford's recall # is 17S09. The problem I have is that the warranty company will not cooperate with the dealers findings and will not pay for the repair. The engine is currently torn apart with a very large labor bill already and now a new engine is needed for a defect in the way it was built. Currently without a car and a very large repair bill that I can't afford. Please look into why this model year has not been included with the current recall. Please help! the vehicle is currently at castle Ford in Michigan city, in 46360. They have all the information of the diagnostics there.

- Michigan City, IN, USA

problem #27

Mar 122018

Fusion

  • 74,400 miles
My 2015 Fusion SE gear will not shift. It is stuck and reverse. Tried to shift gears and now that my car is not in park engine will not turn on. I just got my car two months ago. A relative also had this problem and was told it could be the shift cable.

- Baltimore, MD, USA

problem #26

Jan 062018

Fusion

  • 100,000 miles
Engine stalls after fueling vehicle. Strong fuel odor after fueling vehicle

- Hamburg, NJ, USA

Read the next 20 complaints »