10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
57,495 miles

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« Read the previous 20 complaints

problem #65

Sep 012019

Fusion 4-cyl

  • 139,888 miles
The contact owns a 2015 Ford Fusion. While driving at any speed, the air bag indicator illuminated and flashed on and off. The contact received notification of NHTSA campaign number: 19V590000 (seat belts) and another unknown recall letter regarding the air bags. The contact took the vehicle to bob rohrman schaumburg Ford (847-605-0800, located at 815 East golf road, schaumburg, il 60173) where the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was called, but the line was busy. The failure mileage was approximately 139,888. The consumer stated the engine, stability control, transmission lights have all illuminated. The vehicle broken down twice.

- Schaumburg, IL, USA

problem #64

Aug 242019

Fusion

  • 86,000 miles
Engine showed hot and went into shutdown mode within a mile, took to Ford the next day they reset computer and added a little fluid. Service department said to keep an eye on the coolant level on my trip total to be around 1200 miles. Car needed coolant added along the way but did okay on the highway. On my way back about 150 miles into my trip the engine temp went up for a sec then back down so I pulled over within a mile by this time you could smell something was wrong. After letting the engine cool for a while I tried adding coolant and it poured out the bottom of engine. Ford tells me it needs a new engine due to a cracked block that is becoming a common issue with these cars.

- Tupelo, MS, USA

problem #63

Aug 212019

Fusion

  • 64,000 miles
My car has 64000 miles. Car was overheating and rough idle so we brought to the Ford dealership and they said the code 0302 is a misfire on cylinder #2. they also said there is a hole is the block between cylinders now. There is absolutely no way this should happen with 64K miles and coolant level was correct. They mentioned the sleeve around cylinder 2 is too thin causing the issue. They also mentioned Ford is aware of the issue as numerous complaints have been observed and Ford's replacement engine has a thicker sleeve to correct this issue. The dealer also said they have 4 other Fusion with the exact same issue. Now to replace the engine is over $6000 and again there is simply no way this should happen with a car with 64K miles. Very frustrated and looking for compensation.

- Omaha, NE, USA

problem #62

Aug 012019

Fusion

  • 32,255 miles
After merging and accelerating onto the freeway, over to the far left lane, "stop safely now" warning came up and the car lost all power. Luckily I was able to coast all the way to the right shoulder (what Hawaii considers a shoulder, still very dangerous) the vehicle would not start, only beep multiple times and display the same message. After 5 min on phone trying to get Ford roadside assistance, the local highway patrol tow truck showed up. Before I allowed him to tow the vehicle I tried to start it and was successful.

- Ewa Beach, HI, USA

problem #61

May 012019

Fusion

  • 125,000 miles
My car was at idle at the store for less than 5 minutes and went into safe mode the mechanic said my active grill motor went out which caused my head gasket to blow without warning. I owe over $10000 on my car and now I have a $4000 shop bill. My car has never overheated not even at that time so my head gasket shouldn't be blown! please help!

- Eden, NC, USA

problem #60

May 142019

Fusion

  • 72,000 miles
While driving on city street car began to emit white smoke from exhaust. Upon inspection by Ford discovered a crack in #3 cylinder allowing coolant into engine

- Prospect, KY, USA

problem #59

May 162019

Fusion

  • 91,000 miles
Coolant leak in the engine block. No warning light came on temp wasn't high took car to dealership because it was running rough they replaced sensors still ran rough so futher investigation they found coolant leak and said our motor was blown

- Amity, MO, USA

problem #58

Sep 052018

Fusion

  • 60,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that the vehicle constantly stalled without warning. Town and country Ford (5401 E independence blvd, charlotte, nc 28212, (704) 557-0596) was notified of the failure, scheduled an appointment, and diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 18V735000 (fuel system, gasoline); although the failure was similar to what was listed. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 60,000.

- Matthews, NC, USA

problem #57

Apr 012019

Fusion

  • 63,000 miles
The contact owns a 2015 Ford Fusion. While accelerating from a stop, the motor bolts fractured. There were no warning indicators illuminated. The contact filed a complaint with the manufacturer. Interstate Ford (800 bryan court, dacono, co 80514, (303) 833-6700) that the motor bolts needed to be replaced. The vehicle was not repaired. The failure mileage was 63,000.

- Firestone, CO, USA

problem #56

Apr 112019

Fusion 4-cyl

  • Automatic transmission
  • 69,200 miles
The contact owns a 2015 Ford Fusion. The contact stated that the vehicle stalled while driving and would not restart. The vehicle was taken to felix sabates Ford Lincoln (7601 South blvd, charlotte, nc 28273) where it was determined not to be included in NHTSA campaign number: 18V735000 (fuel system). The manufacturer was made aware of the failure. The vehicle was diagnosed or repaired. The failure mileage was 69,200.

- Matthews, NC, USA

problem #55

May 252018

Fusion

  • miles
Cracked head, causing engine replacement at 48,000 miles.

- Oklahoma City, OK, USA

problem #54

Apr 102019

Fusion

  • 103,555 miles
Right front brake hose blown. Engine fluid leak. Coolant is absorbed by engine to combustion chamber and come out as a white smoke through exhaust. All happened in a city street not even freeway. New engine needed and new brake hoses.

- Oakland, CA, USA

problem #53

Mar 202019

Fusion

  • 65,000 miles
We have a 2015 Ford Fusion SE. We were the 2nd owner and purchased from a dealership. While driving the car it started sounding like fluid in the dashboard and the car started shaking. Then it started blowing out tons of white smoke out the tail pipe, then the check engine light came on. We pulled over, parked car. Let sit and cool down. There was oil, transmission fluid, and coolant in the car. We have done all oil changes and maintenance regularly. We had the car towed to the dealership. After several days they came back stating it is a manufacturer defect and that basically the car sucked in coolant through the engine and was burning (reason for white smoke). It ruined the engine. The manufacturer warranty was over at 60K miles........we have 65K and Ford is refusing to cover the issue even though this is a defect that on their end. Also the intake manifold was replaced at 46K miles. How can Ford state that they are not responsible? we paid $16K for a car we have had barely over a year and now a pile of scrap metal.

- Roseville, CA, USA

problem #52

Jan 222019

Fusion

  • 67,000 miles
I have a 2015 Ford Fusion with 67,000 miles on it that seems to have the same problem as prior years engines with coolant leaking into the head. I now have to replace my engine as a result. I brought my car to the dealership and they said that they had another car - exact same as mine - with the same exact problem. The car wasn't starting and was running roughly, with liquid swooshing around in the car.

- Los Gatos, CA, USA

problem #51

Jan 252019

Fusion

  • 99,000 miles
After refueling the vehicle is difficult to start, pumping the accelerator helps but the engine will stall suddenly within a few miles of the fill up. On two occasions I have lost power when driving on a major street with 1/4-1/2 tank of fuel. This stall is preceeded by a loud, disonate noise from the fuel filler. There is www information regarding failed purge valves, but most information is for earlier models. The Focus recall seems identical. This is obviously a safety issue and I have taken the caution to stay off the road after fueling till the engine is running smoothly. Codes checked with only one reading coming up -a year ago.

- Redding, CA, USA

problem #50

Dec 262018

Fusion

  • 70,000 miles
Seconds after starting the engine, it occasionally sputters to a stop when I begin to accelerate. Restarting the vehicle once or twice, the problem continues. Eventually, on the third or forth attempt, the engine runs fine without trouble. This problem occurs about once every four to six weeks. Other owners report the engine dying while driving at normal speeds. I have not experienced this. It only happens when I am parked, right after starting the engine, or when I begin to accelerate. The problem has not happened when the engine is warm, so far.

- Proctorville, OH, USA

problem #49

Dec 302018

Fusion

  • 55,000 miles
Engine sputters, loses powers, and stalls. This appears to happen after the car sits for a period of time around 20-60 minutes after having been driven and then is once again started and driven again. After being placed in gear and driven a very short distance (5-10 second low speed time wise) the engine will begin to exhibit the stalling symptoms of low RPM and hesitation and all associated systems will begin to malfunctions, I.e. headlights will flicker, brakes will lose power, accelerator will no longer function even if depressed 100% as car is drive by wire. This is an extreme safety concern. The vehicle losing power and not having all control systems functioning at 100% (throttle, braking, steering) on roadways and in parking lots places the driver, other drivers, and especially pedestrians at risk of injury and death as the vehicle unexpectedly loses power and others are not expecting the vehicle to act in such a manner and may not react accordingly. A pedestrian may not react properly to a car that lacks its normal stopping power, another vehicle may not stop for a car that is not accelerating as it was and is expected, etc. I was approached randomly at a gas station by another owner of a similar Ford Fusion describing the same symptoms asking if my car did this and explained to her that based on my research she's not alone and many other owners experience this same problem. Many dealers appear to be able unable to diagnose/resolve the issue, and my 2 attempts to contact a dealer to obtain service for the problem have resulted in the dealership not responding to the online service request form. I have had at least 4 stalling events now and am unable to obtain warranty services as dealerships have not responded to my maintenance requests. I have footage saved of the headlights flickering and vehicle stalling in a parking lot at low speed.

- Noblesville, IN, USA

problem #48

Dec 012018

Fusion

  • 63,000 miles
Filled up car w/ gas, car sputtered like it was not getting gas. Car shut off but power stayed on. Tried to start car again, & it sputtered again. I then pushed on accelerator to give gas, and car sputtered as I let off, then died, but still had power. Started car for 3rd time, and it continued to sputter, I pushed on accelerator, and put in drive, and as I drove about 20 meters, the car seemed to still sputter. Once I continued to drive, and get up to 30 to 40 mph, the car ran fine. Car started fine the next few hours, but then in the evening it did it again. I had to put hazards on due to being on a main road and the car would not acellerate and started sputtering again. My check engine light also has came on during this process. I have taken into auto shop and it reads that fuel pressure sensor needs replaced: Code P0087 fuel rail/system pressure - too low P2196 02 sensor signal stuck rich bank 1 sensor 1 P1450 unable to bleed up fuel tank vacuum. With the vehicle being well maintained and being less than 5 years old, I believe this should be taken in consideration due to being very unsafe to drive due to not knowing when the sputtering of the car will happen.

- St. Charles, MO, USA

problem #47

Nov 292018

Fusion

  • 28,000 miles
Vehicle occasionally idles rough and stalls while driving down the road. Restarts fine, sometimes not doing it again for days and sometimes doing the same thing multiple times on the same trip. Usually occurs under 40 mph, and is really becoming a safety concern for me and my family. 28,000 miles on the odometer.

- Winooski, VT, USA

problem #46

Nov 192018

Fusion

  • 0 miles
After driving some distance (20-30 minutes, 15-20 miles) and stopping for a short break (5-10 minutes) to grocery shop, get take-out, etc. Starting the car up again and going - it stalls. Power stays on, but engine fluctuates RPM in a lunging fashion before puttering out. Car can restart with strain on the starter but will do the same thing again even if left idling in park after 1-2 minutes. Remedy I have found is to crank it, let the engine settle for 5 seconds, put in gear, let settle again, then gain rpms fairly quickly with a heavy acceleration. Once it shifts gears the first time it seems to behave.

- Springfield, VA, USA

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