10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
57,495 miles

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« Read the previous 20 complaints

problem #105

Jul 222020

Fusion

  • 80,000 miles
Car stalled engine stalled going around 50 mph on the interstate brought to Ford dealership they advised to replace the engine despite the car only being a 2015 model and having 80K miles. I contacted Ford in hopes of getting some sort of assistance but they refused to help. I could have been hit from behind as the car stalled multiple times on the way to the dealership.

- Baton Rouge, LA, USA

problem #104

Jul 282020

Fusion

  • 170,000 miles
Check engine light came on. Misfire cylinder 1. 2 days later the car overheated. The coolant went from full to empty. Collant went into engine. Car was being driven on the highway.

- Lake Hiawatha, NJ, USA

problem #103

Apr 202020

Fusion

  • 94,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that the engine experienced a misfire at start-up. The contact stated that while driving at various speeds, the vehicle vibrated abnormally with the check engine warning light illuminated. The vehicle was taken to Ford store san leandro (1111 marina blvd, san leandro, ca 94577) to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.

- Hayward, CA, USA

problem #102

Jun 152020

Fusion 4-cyl

  • 56,834 miles
6/15/20 I went to dealership with check eng. Light on, I was told my engine blown up with water going in to #1 cylinder and needed to replace my engine.I was 15 days out of warenty and only had 56834 miles on car. Iicalled Ford Motor Co. They declined to help me knowing this was a on going problem. My dealership is trying to help but Ford Motor Co.refuses to step up and fix a on going problem.driveing the car will lose power and start to miss and start jerking and starts to shut down.

- Oakdale, CA, USA

problem #101

Jun 192020

Fusion

  • 80,941 miles
Bought my Ford Fusion used from a dealership at end of December with 78K miles. Check engine light was illuminating so I took the car to Ford dealership to have a diagnostic done because the car was shaking and kept misfiring and my coolant kept becoming low only after a few days. Upon diagnosis I was informed that there was coolant leak shooting out to cylinder 4 and caused damage to the spark plug that was caused by an engine defect. My extended warranty came out and looked at the issue agreed the engine needed to be replaced but they denied the claim because this is an engine defect that Ford is aware of for this model per the tsb bulletin Ford put out. Ford won't fix their issue and im here getting the short end of the stick. My car is still now in the shop as im trying to figure out how to get the money to fix something that Ford already knew was messed up. This is ridiculous. As this seems to be an issue with other owners with this model.

- Copperas Cove, TX, USA

problem #100

May 302020

Fusion 4-cyl

  • miles
Bought my Ford fusion1.5L used from a private dealership in April 2019 at 88K miles. Few months later notice slight drop in coolant reservoir. By March 2020, engine started shaking one day which followed by illuminated check engine light, misfiring code for cylinder 2 and 3 were pulled using obd scan tool. Spark plugs were replaced, and problems went away until May 2020, noticed a faster rate of coolant loss, then engine vibrates and idling rough. Code for misfiring in cylinder number 3. after some research over the internet, seems like it's a manufacture defect. Car is currently sitting to prevent further damages to the engine. Please help!

- Salinas, CA, USA

problem #99

Jun 172020

Fusion 4-cyl

  • 54,000 miles
Took vehicle to dealership due to check engine light being illuminated. Was told there was coolant leaking into my 4th cylinder. Also informed there was a technical bulletin out for this known issue. Concerned about a fire. Per their 2014 Ford Fusion recall: "in the affected vehicles, a lack of coolant circulation could cause an engine to overheat, resulting in a crack in the cylinder head, " Ford reported. "a cracked cylinder head can result in a pressurized oil leak. Oil that comes into contact with a hot engine surface increases the risk of a fire in the engine compartment." This is the same issue as my vehicle, yet there has not been a recall on my year of vehicle at this time.

- Fort Worth, TX, USA

problem #98

Jun 212020

Fusion 4-cyl

  • 110,000 miles
Check engine light on while on highway, after getting off there was a very rough idle. Towed to frontier Ford in san jose, ca. Found P0302, P0315 PCM. Engine misfire. #2 cylinder was found to have coolant inside. A new engine log block is needed to correct this concern. This engine clearly has a number of issues, reported by many other owners. It would seem that this engine has about a 5 year life regardless of mileage. A recall needs to be issued in order for Ford to pay for this faulty engine. This is a very difficult time for many people across the country and it's only right that Ford is responsible for correcting this issue.

- Santa Clara, CA, USA

problem #97

Jun 022020

Fusion 4-cyl

  • 64,000 miles
Check engine light came on, had a rough idle. Mechanic notified me that it was a misfire in cylinder one, replaced spark plugs and cleared the code, was running fine. Few days later check engine light came back on. Took it to dealer and they notified me that there was coolant in my cylinder and that my engine may have to be replaced.

- Pueblo, CO, USA

problem #96

Jun 062020

Fusion

  • 134,000 miles
The contact's daughter owns a 2015 Ford Fusion. The contact stated that while her daughter was driving at various speeds, the vehicle experience random engine misfire. The vehicle was taken to gulf coast Ford (3000 N, state hwy 288, angleton, tx 77515) and diagnosed with a defective head gasket. Her daughter was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 134,000.

- Brazoria, TX, USA

problem #95

May 202020

Fusion 4-cyl

  • 33,000 miles
I sent the following letter to other agencies as well but wanted to send it to you. Since I sent the letter I have found that my problem has happened to a bunch of other Ford Fusion owners where the gasket goes bad and fluids leak into the cylinder and ruins the engine. It seems like there's a flaw in my engine model. I have an ecoboost engine and from what I was reading on carcomplaints.com there's been a bunch of people that have the same problem with their car. I'm going to copy and paste the letter I sent to you earlier today. Any help you can give me would be much appreciated. I have a 2015 Ford Fusion that I purchased new from gold mill Ford in niles, il and have all of my maintenance done at the dealer. The car only has 33 thousand miles on it and I purchased the car new from the dealer in April of 2015. The warranty just expired on April 13, 2020 and on May 19, 2020 the service engine soon light came on and I took it to the dealer. I had just brought the car in for an oil change at the dealer on May 4th 2020. I lost my job and with all the covid 19 stuff going on I never got an extended warranty. I put my insurance on the car on hold May 26, 2020 cause I wasn't going to be driving it with the covid 19 stuff. I'm not sure if they forgot to put a cap on something at the May 4th oil change or something but all I know is the car was running perfect before I brought it in for the oil change and now I'm stuck with a car that they say needs over $5030 and tax worth of repairs. I tried to get help from the Ford assistance program but they denied me any help. I was wondering if you could help me out cause I don't have $5,030 plus tax to fix the engine. What would be my options to getting help? I hope someone can help me figure out this mess and get some help. Thank you for your time in reading my story. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Des Plaines, IL, USA

problem #94

May 062020

Fusion 4-cyl

  • 75,000 miles
My 2015 Fusion had intermittent rough idles and the check engine light popped on. I checked out the code and it was P0301 - misfire in cylinder 1. I took it to the local Ford dealer ' penske Ford in la mesa, ca - for inspection. The service advisor had his team pressure test and boroscope the engine and found coolant residue in cylinder 1. he said that they checked for the fix to the issue and found a service bulletin about it (I found it on NHTSA website ' bulletin 20-2100), which directed them to replace the short-block - $7,000 ish dollars to fix. With just a small amount of research I discovered that this is a problem many Ford owners are having right now with this engine - 1.5L I4 F DOHC 16V. There is even an exploratory class-action lawsuit being formulated around this engine issue (https://www.newsom.law/Ford-Fusion-overheating-lawsuit.html), so it is a known problem. Service advisor said that pitting on the short block is the likely cause and that is why Ford has said to solve the problem, the short block needs to be replaced. Less than 5 years old, living in a mild climate, and the block is pitting. I contacted Ford through their online chat and through the phone and they were unable to assist me short of saying that there are no recalls issued for this obvious manufacturing defect, so there is no issue on their part. They said NHTSA has to issue a recall before they will do anything out of their pocket. Attached documents include: Transcript from online chat to Ford links to my research including example of cases on the NHTSA website with the same issue for the same car letter I am sending to Ford invoice from Ford dealer where issue is noted and sb 20-2100 is noted the Ford service bulletin referenced - 20-2100

- San Diego, CA, USA

problem #93

Jan 012020

Fusion

  • 55,000 miles
The contact owns a 2015 Ford Fusion. The contact stated the check engine warning light was illuminated. The diagnostic trouble code indicated a misfire on cylinder #1. the contact stated that the vehicle shuddered while driving with an abnormal knocking sound coming from the engine. The vehicle was taken to Ford of tuscola, Inc (406 E southline rd, tuscola, il 61953, (217) 253-3353) to be diagnosed. The contact was informed that coolant leaked into the cylinder and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under warranty or a recall. A case was filed. The approximate failure mileage was 55,000.

- Lexington, NE, USA

problem #92

Dec 182019

Fusion

  • 43,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that at start-up, there was an engine misfire with the check engine warning light illuminated. The vehicle was taken to an independent and the spark plugs were replaced. One month after the spark plugs were replaced the failure recurred. The vehicle was then taken to a second independent mechanic where the spark plugs were replaced a second time however, the failure recurred. The vehicle was taken to a third independent mechanic where spark plug number 4 was replaced however, the failure persisted. The vehicle was then taken to ruxer Ford Lincoln, Inc. (123 place rd, jasper, in 47546, (812)482-1200) to be diagnosed. The contact was informed that there was a hairline fracture on the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle warranty was expired. The failure mileage was 43,000.

- Ireland, IN, USA

problem #91

Apr 152020

Fusion

  • 75,000 miles
Bought used in Feb 2019. In July of same year it was diagnosed blown head gasket cyl 2. out of warranty so had to pay $3,100 to replace. Now, 9 months later, same thing cylinder 2. in December of 2019 Ford came out with bulletin tsb 19-2375 stating the block needs replaced to solve this problem. That is an over $6,000 repair. I call that a defective block which should warrant a recall, Ford simply told me it's called out of warranty and it's my problem. My problem is, it's my only form of transportation. So what it is doing is when I start it, it runs rough because it is misfiring do to coolant leak into the cylinder and white smoke comes out of exhaust. It is my belief that Ford knows this is a defective block otherwise they would not have issued the bulletin. An internet search will show many other owners of the 2014 through 2019 produced 1.5 liter motors have the same problem. I tried to upload the repair bill and the tsb bulletin but it stated file too big.

- Reeds Spring, MO, USA

problem #90

Apr 202020

Fusion

  • 111,300 miles
Coolant leak. Vehicle serviced 3 weeks ago, and coolant is constantly leaking causing engine to overheat. This has happen twice since vehicle was serviced.

- Centralia, IL, USA

problem #89

Apr 202020

Fusion

  • 140,000 miles
The contact owns a 2015 Ford Fusion. The contact stated that when the vehicle was started, the vehicle shook violently and misfired. The vehicle was taken to allan jay Ford Lincoln (3201 us hwy 27S, sebring, fl 33870), where it was determined that the cylinder number two was defective. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.

- Lake Placid, FL, USA

problem #88

Nov 132019

Fusion

  • 140,000 miles
The contact owns a 2015 Ford Fusion. Contact stated that while driving at various speeds, the engine and air bag warning lights illuminated. The vehicle loss motive power and acceleration. The contact drove the vehicle back to the residence. The vehicle was taken to mel hambelton Ford, Inc, (11771 w kellogg dr, wichita, ks 67209, (888) 489-1719) to be diagnosed. The contact was informed that the coolant was pressed into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 140,000.

- Witchtal, KS, USA

problem #87

Apr 052020

Fusion 4-cyl

  • 113,000 miles
Ford Fusion having a coolant leak into the engine. I've heard from multiple people having the same issue & now I'm having the same problem after only having my Fusion for two years & still making payments. Car makes a sloshing noise in dashboard when accelerating, turning or braking & car overheats due to coolant leaking into engine & having to constantly refill coolant.

- Tallahassee, FL, USA

problem #86

Mar 292020

Fusion

  • 43,000 miles
Has problems starting after putting gas in the tank. Check engine light on, mechanic says it's a purge valve. Know alot of other Fusion owners with same problem. Seems to be happening around 40,000 miles. Have to sit at gas station about 10 to 15 min sometimes. Others times just starts rough.

- Alliance, OH, USA

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