10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
42,596 miles

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« Read the previous 20 complaints

problem #290

Sep 172023

Fusion

  • miles
I was driving to this morning and the check engine light started blinking and the car started to shake i looked it up and it said the engine was misfiring and what not. But it would shake when idling and driving. I had a loss of power and had to pull of the highway to avoid danger.

- Fort Lauderdale, FL, USA

problem #289

Aug 122022

Fusion

  • miles
one day my car randomly showed a sign that my engine was over heating. So I pulled over and was able to Uber to an auto part get more coolant for the car. Since that day forward I had to replenish the coolant at least every two weeks when I went to get a diagnostic they told me I had an internal coolant leak and that I was going to need a new engine and then also my head gasket was blown. I only had the car for a little under two years. As I did reasearch I realized this is a major problem among ford fusions and other ford cars in general. I believe ford knows all about this issue and the engine design being faulty.

- Dudley, NC, USA

problem #288

Sep 012023

Fusion

  • miles
Vehicle stalled multiple times at traffic lights in heavy traffic. Took vehicle to dealership and was told that engine coolant is leaking into the engine and the entire engine would have to be replaced at a cost of over $10,000. Called Ford Customer Service and was told that even though it's a known problem which is being reported by many customers they will not replace the engine or help with the cost.

- Coral Gables, FL, USA

problem #287

Sep 032023

Fusion

  • miles
The engine failed ( I was told by Lithia Springs Ford Dealership that coolant was leaking into the engine and now I have to replaced the whole engine). The guy "Richard" at the dealership immediately pointed out that coolant could be leaking into the engine when I told him that fluid was found on one of the spark plugs. He said that Ford Fusion with the size engine 1.5 have been having this problem alot. It is available for inspection. My safety and the safety of every other vehicle on the road was put at risk as I was driving and then my check engine light started blinking. My vehicle started vibrating hard and fast causing me to impede the flow of traffic on the interstate and almost get rear ended why driving in the far left lane (the fast lane). I immediately got off the interstate and slowly drove 5 mph to a Autozone and had the scanner check the vehicle. The code P0302 came up with fuel injectors and misfire in cylinder 2. The vehicle was towed to the dealership a few days later because it was not driveable. The dealership called me and confirmed the cylinder 2 was misfiring and it was due to coolant leaking into the engine. The vehicle was only inspected by Lithia Spring Ford Dealership. There was no warning lights, the engine went immediately to blinking and the engine started vibrating hard. This incident happened on Sunday 9/3/2023.

- Atlanta, GA, USA

problem #286

Sep 012023

Fusion

  • miles
TSB 19-2172 Check Engine light lit due to a rough startup condition. ODB codes indicated the vehicle had a misfire of cylinder three. Replaced 4 spark plugs and the 3rd cylinder coil pack. 2 days later the car began to overheat to low coolant levels. "Engine Coolant Over Temperature" Added 3/4 gal of coolant and took to dealership. Dealership confirmed engine was compromised due to coolant intrusion after performing the pressure test.

- Brewster, NY, USA

problem #285

Apr 302023

Fusion

  • miles
From 2014-2019 Ford Fusion eco boost engines are faulty. Coolant leaks into the engine. Causing the car to consistently overheat and seize up.

- Peoria, AZ, USA

problem #284

Dec 172021

Fusion

  • miles
I have a 2016 Ford Fusion SE Ecoboost wth 1.5 engine. In December 2021, while driving a block from my home, the engine overheated and I pulled over to find no coolant. There has been no coolant leaking under my car. Coolant was added that day, but has continually needed to be refilled. My check engine light had been coming on stating the sensor 2 ignition cable was bad, but we had replaced it along with spark plugs, but it kept coming up as a bad sensor and we confirmed it wasn't a defect part, it always showed sensor 2 as the problem. I took the car to my mechanic in June 2023 and he found that the fuel injector under that sensor wasn't being fed fuel continually, but skipping. He replaced the fuel injector and discovered the coolant leak was in the engine. I paid for a new gasket, then he discovered the coolant freeze plug was cracked, so ordered a new one from Ford. After being told the part is still on back order for over 8 weeks, I called my local Ford dealership and was informed they aren't making the coolant freeze plug for the 2016 Ford Fusion Ecoboost 1.5 at this time due to quality issues. I then called Ford manufacturing and was told they had those plugs, so they sent one to my mechanic. He currently is attempting to install it but says it appears it will just create the same problem. I am reading online countless individuals with Ford vehicles from 2013 to 2019 with Ecoboost engines having a problem with coolant leaking into the engine, causing car fires and numerous dangerous issues. I have not had use of my car for 10 weeks and if this plug goes in place, I will be afraid to drive it as I'm reading about cars catching fire. All these vehicles need recalled and Ford Motor Company needs to fix these engines or provide us with safe vehicles. I am disabled and cannot afford another car and am still paying for this 2016 Fusion. I've spent a lot on rental cars and ride shares to my appointments and am basically home bound because of this.

- Cypress, TX, USA

problem #283

Jun 292023

Fusion

  • 71,000 miles
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the check engine and the power train warning lights illuminated, and the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic. The independent mechanic determined that there was coolant intrusion into the engine, causing a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 71,000.

- Long Beach, CA, USA

problem #282

Aug 252023

Fusion

  • 60,000 miles
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 25-28 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who determined that coolant was leaking into the engine. The dealer diagnosed that the engine needed to be replaced due to a misfire in cylinder #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 60,000.

- Virginia Beach, VA, USA

problem #281

Jul 182023

Fusion

  • miles
The coolant warning system came on, I added coolant. Several weeks later the car began white smoking from exhaust. I towed it to a mechanic. He informed me the head gasket had blown. He began to repair, and found the block was cracked. I did not repair the vehicle and it was towed to my home.

- Lebanon, TN, USA

problem #280

Aug 182023

Fusion

  • 50,000 miles
The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. Additionally, there was coolant leaking into the engine. The check engine warning light was illuminated. The vehicle was diagnosed and confirmed the coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty. The failure mileage was approximately 50,000.

- Dayton, OH, USA

problem #279

Aug 192023

Fusion

  • miles
Coolant intrusion between #2 and #3 cylinders from poor design of engine block.

- Boones Mill, VA, USA

problem #278

Jun 262023

Fusion

  • 56,720 miles
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated, and the vehicle lost motive power. The contact stated he was able to restart the vehicle and the vehicle was taken to the dealer, where it was diagnosed with an oil leak into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; a case was filed and then closed because the manufacturer stated that the vehicle out of warranty. The failure mileage was approximately 56,720.

- Waynesboro, VA, USA

problem #277

Jun 062023

Fusion

  • miles
I was told by the dealer that my car has an engine block defect. It leaks coolant into the cylinder head and can cause the engine to overheat and can cause a fire or the engine to blow up.

- North Canton, OH, USA

problem #276

May 232023

Fusion

  • miles
Coolant intrusion in the second cylinder causing engine failure. This is a known design flaw and ford will not fix it because its out of warrenty.

- Monroe, MI, USA

problem #275

Jul 272023

Fusion

  • 79,400 miles
The contact owns a 2018 Ford Fusion. The contact stated while driving 20-25 MPH, there was a significant amount of white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact returned to the residence and parked the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,400.

- Springfield, VA, USA

problem #274

Jun 202023

Fusion

  • miles
I bought my car new at AutoNation st the end of 2015. I serviced it there the whole time I had it. The check engine light came on back in may. They said it was a spark plug. The car ran for a few weeks and the check engine light came back on. I tried getting it back into AutoNation. They wouldn't return my phone call for over a week. So I decided to take it to Spritzer in Hartville. They diagnosed it as coolant leaking into the engine cylinders due to a defective engine block. That they've known was a problem for years. Spritzer told me that they get a few in every month with the same problem. I feel Ford has sold these Echoboost engines knowingly to the public. I was told my car was out of warranty and I have to trade it in or pay $11,000 to replace the long block. My car only has 72,000 miles on it and was well taken care of. I feel Ford needs to recall these engines because if it blows up on the highway you'd lose control of the vehicle possibly.

- N. Canton, OH, USA

problem #273

Jul 132023

Fusion

  • miles
Coolant reservoir was empty. Filled it and was low in a few days. Also started getting P302 check engine error for Cylinder 2 Misfire. That in combination with coolant leaks shows that coolant is intruding into cylinder 2. Most likely through the design grooves in Engine. This defect should be covered under a recall.

- Logansport, IN, USA

problem #272

Jul 142023

Fusion

  • 107,142 miles
Vehicle won-??t start so I called my roadside/towing assistant number got someone out to do battery jump service because I been through this before twice come to find out that wasn-??t the issue might needed more gas still wasn-??t the issue so I got the vehicle towed to a shop it came back I needed the dealership to reprogram the vehicle they couldn-??t because it wasn-??t drivable so I got it towed to another shop just for them to tell me I need a new engine they didn-??t know what cause the problem but just off what they seen while doing a diagnostic was low compression on all cylinders oil full and normal color (not brunt) coolant is full and clean warranty doesn-??t want to cover parts that-??s needed for the vehicle like cylinder head gasket check engine light always came on after repairs was fixed

- Las Vegas , NV, USA

problem #271

Jun 272023

Fusion

  • miles
Check engine light came on as the car started riding and idling rough. Took my car to Firestone and they hooked car up to computer and pulled codes. Engine misfire in cylinder 4. They weren't confident what the issue/fix was, so they recommended that I take to the Ford dealership to have them assess. Dealing with the dealership was a nightmare and after staying on top of them for 10 days, I finally was able to get a diagnosis that it was my spark plugs. Not wanting to wait another 10 days for a fix, I took the car back to Firestone since Ford had said what the issue was. Firestone changed the spark plugs and problem was resolved. The next day, check engine came back on and was riding/idling rough. Took back to Firestone. It was a misfire in cylinder again and they changed all 4 spark plugs again thinking it might be the spark plugs. They also confirmed that the coils were not the issue. Problem was solved. Four days later, the check engine light comes back on and the car is riding rough. Took back to Firestone and they dug deeper and confirmed that coolant was leaking into the cylinder causing the misfire. They said that it is a well-known and well-documented issue with the Eco Boost engines as they have a design flaw that allows coolant to leak into the cylinder. Firestone cautioned that I needed to be careful to monitor my coolant levels as the leak into the engine will drain my levels and can cause serious engine and safety issues. They said that I would need a new engine to fix the problem as there was no other solution to stop the misfire. My car only has 79,097 miles on it! We take extremely good care and get it maintenanced regularly. I checked and there are no recalls for my car for this issue even though I can find many, many instances where others are having the same issue with this engine. Without a recall, I will be responsible for paying for a new engine even though it is a design flaw that Ford is well aware of and not an issue that I caused.

- Summerville, SC, USA

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