10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 42,936 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
antifreeze loss that allows coolant to enter into the cylinders of the engine.
- Oklahoma City, OK, USA
The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.
- Mckinney, TX, USA
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and jerked with the check engine warning light illuminated. The contact then stated that she pulled the vehicle over and checked under the hood where she noticed that the coolant reservoir was empty. The vehicle was taken to Auto Zone where it displayed codes: P0302, P0131, P1299, P1450, P0300 and P0303. The contact then stated that she replaced the spark plugs, coils, coolant reservoir, thermostat, and coolant; however, the failure recurred. Additionally, the contact stated that white smoke was coming from the exhaust and the engine became overheated. The vehicle was taken to the dealer where the contact was informed that coolant had intruded into the engine cylinders, causing the engine to overheat. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 100,000.
- Panama City, FL, USA
Recall notice 22S43 / NHTSA Recall 22 V413 Car rolls when in park with brake on. Now my car won-??t start at all. I don-??t know if they are related. I need to know because I can-??t waste any money if I don-??t have to.
- Blacklick, OH, USA
Symptoms include - rough idle, car sputtering and dying, miss fire cylinder 2, loss of coolant. Followed the recommendations from the codes after the check engine light came on. Changed the spark plugs & coils, reset check engine light. Came back on within a week. Took to Ford on 8/22/2022. Diagnostic came back on 8/25/2022 as a known issue TSB 19-2375. Faulty design of the short black, coolant intrusion into the cylinders. There is a class action lawsuit already in motion. It's unfortunate and truly unacceptable that Ford knows the old design of the short block is defective and failed to communicate this to car buyers posing safety concerns with car fires and months of vehicles being out of commission due to parts being in back order. Currently the car is being repaired once completed I can provide a detail work order exceeding $8000 if needed.
- Orangevale, CA, USA
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle overheated and lost motive power with the check engine and low coolant warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 121,000.
- Longville, LA, USA
Brought car into Ford Dealership for check engine light and car cutting off while driving, dealer stated that a ignition coil was bad, had that issue fixed and approx 1 month later has same code and same issues was advised that there is coolant leaking into cylinder causing Check engine light and a dead cylinder and car will need new engine. After talking to service writer was told that it is a ongoing issue with this model car and engine and that there is several TSB letters advising the issue, I advised service writer at Ford, that we purchased the car New and every bit of service has been done at a Ford dealership and was never warned of this issue, service writer stated that Ford is not obligated to warn its customers of a possible issue.
- Riverside, CA, USA
Ran rough on cold idle. Engine light came on. P0302, P0316. Upon inspection found engine had cracking, allowing coolant into the combustion chamber. Car has 115, ooo miles. We owe $4000 and a engine costs $5200. Turns out this is a common problem. A total engine failure should not be "common".
- Sayre, PA, USA
The contact owns a 2016 Ford Fusion. The contact stated while attempting to start the vehicle, the engine had misfired. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine short block assembly, the evac system, front-end alignment, engine coolant, and cylinder #2 failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.
- Lesterville, SD, USA
I started getting a check engine light on the car, hooked up obd miss fire cylinder 3, changed ALL the plugs and coil pack for cylinder 3. Cleared codes, ran fine for about 5 days. Misfire on cylinder 3 again, swapped cylinder 2and 3 coil packs, still misfire on cylinder 3 pulled plug, brand new mind you, looked horrible, cleaned it and swapped it with cylinder 2 plug, still misfire cylinder 3, car seemed to run fine when at higher rpm, but at idle was rough. Wife went to leave later in car-??.. engine coolant over temp came on, I get to the house, and notice that the coolant tank was low, added some coolant, started it back up, coolant seemed to disappear. Checked the dipstick-?? oil was a milky color so it-??s either bad head or bad gasket. Upon looking this problem up there seems to be A LOT of problems with this design on fords motors where coolant is getting into one of the cylinders and ruining the engine.
- Normandy , TN, USA
Started noticing white smoke come from exhaust looked for a coolant leak and couldn-??t see any. Was topping all fluids after oil change in July 2022 this is all when I started noticing the white smoke. Come to find out there is coolant intrusion in one of the cylinders. Talked to 3 master techs from different ford dealerships and they all had said that there is not amount of preventative maintenance that could have been done to try and stop the issue. If I would have known about issue before buying would not have bought the car. Ford says that if you replace the head gasket and there is no damage to from intrusion that the issue will happen again. But if you buy there new long block kit that will fix the issue. Not sure why this isn-??t a recall when there was nothing that could have been done.
- Fenton, MO, USA
At about 108,000 miles I had coolant intrusion into the engine. I was quoted $8,800 to replace the short block. My car was only worth $10,000 as quoted by CarMax so I will not be making the fix which is what most people with this issue are doing.
- Garland, TX, USA
Coolant leaking into engine. Engine light on. Engine needs to be replaced according to service center. Known issue with 2016 Ford fusions with 1.5L ecoboost engines. Safety at risk due to overheating.
- Blue Springs , MO, USA
Check engine light came on and code shown was for the turbo. I had the turbo replaced then check engine light came on again and it was showing missfire on a cylinder. This has been an ongoing battle with the turbo going out again because the engine is burning so much coolant. Recently I lost engine power driving on a main road and was almost hit from behind. This engine is flawed and should be illegal for it to be used in any vehicle. I have had nothing but trouble out of this car from the time I purchased it.
- Jamestown, TN, USA
Vehicle has been diagnosed with water intrusion in cylinder #4. TSB from Ford shows an known issue that requires replacing the block. Even though my safety was not in question, this know problem should be up for a recall. Thank you.
- Spencer, IN, USA
Recall on the shift cable caused my vehicle to completely stop working/ moving while I was out with my son. No notification was ever giving to me in regards to this problem. This has caused so many issues, specially not given a rental car to be able to to move around. My vehicle is not drivable all because of a recall from Ford company. Ford refuses to provide a rental or any assistance. Being a single mother, Making it hard for me to go to work or even see my kids.
- Dallas, TX, USA
Upon start up of the vehicle the vehicle sputtered. I would give it some gas and then a large grey cloud of smoke come out the exhaust.
- Sidney, OH, USA
The engine failed to start due to engine coolant leaking into the engine compartment. While this occurred while the vehicle was parked, the engine could have failed while driving and endangered the driver and any passengers. The problem has been confirmed by a Ford dealer as a complete engine failure requiring engine replacement outside of the warranty but too soon for normal wear and tear. There were warning lamps for overheating and engine misfiring.
- Livingston, NJ, USA
While driving all the coolant drains into the engine causing the engine to over heat. I have read many reviews about this same issue. While driving this happened to me and I had to pull over VERY quickly on a dual lane highway (very unsafe)! Almost got hit by a semi in the process of having to pull over twice! Contacted Ford many times and they stated this is not a recall and all expenses would have to be paid out of pocket! VERY UNHAPPY CONSUMER!
- Rochester , IN, USA
- Flowery Branch, GA, USA