10.0
really awful- Crashes / Fires:
- 15 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 37,757 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I went to pick my daughter up from school as usual and the brakes would not work when I tried to stop in the turn loop. It caused me to crash the side of the car into a cement light post.
- Merrillville, IN, USA
The Airbags lights showing it is off and not functioning.
- College Station , TX, USA
When I got into my car today, the -??airbag-?? symbol near the speedometer as well as the dash kept flickering off and on. My trip was 20 minutes and the illumination flickered off/ on the entire time. My car is steadily becoming increasingly unsafe to drive
- Atlanta, GA, USA
The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed and went to the floorboard. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the brake hydraulic line needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). Additionally, the air bag warning light was illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
- Beaverton, OR, USA
After a rear-end collision, my passenger front air bag light comes on intermittently. Because of this, I don't know if the air bag was compromised or if the collision caused a faulty sensor. I can't get an answer from Ford.
- Waynesboro, VA, USA
The airbag sensor keeps popping on and off in the car-?? Also, the car is not shifting properly between gears-?? There is supreme hesitation involved.. there is so much noise coming from the steering column and/or the airbag system.. just out of the blue
- Suffolk, VA, USA
Air bags failed to deploy during a roll over accident. Vehicle is in the possession on State Farm insurance.
- Sanford, FL, USA
On August the 17th, 2022 at approximately 1 pm our vehicle was rear-ended and was pushed into another vehicle from a dead stop in a traffic jam by a Chevy Van traveling between 45 and 50 mph until impact. Not a single airbag had deployed during or after the accident.
- Stayton, OR, USA
seatbelt and airbag lights won-??t go off, constantly dinging. code reader says there-??s an issue with my restraint system
- Baldwinsville, NY, USA
The airbag comes on when car is started and stays on. Even while driving.
- Seaford, DE, USA
I was driving down the highway and the front airbag malfunction light came on. It was rainy and roads were wet when it came on.
- Itasca, TX, USA
While in motion the ABS light, traction on/off, and hill assist is not available is lit up. Also, the speedometer is sporadic. Haven't had any work done recently so that isn't the cause.
- Dayton, TX, USA
A few weeks after having recealls performed for the steering and airbag issues, I was driving on the freeway and got a warning light(attached) that said "steering fault service now". the steering bacame slightly sticky but still drivable. After reacbing my destination and restarting my car, I then received the same fault light as well as traction control, and airbag lights. I have had zero issues with this vehicle as long as I've owned it prior to it being at the dealer for the recalls. The steering was now almosy inopperable and required alot of strength to make any turn left or right. While luckily the steering got very bad on side streets, this could have resulted in some serious injury or problems if it happened on the highway I feel. This vehicle is just only 4 years old and I have a hard time believing that the steering mechanism should be faulty already. I unfortunately do not have warranty on this part of the vehicle so I am now left with a $2500 bill to repair a sealed rack and pinion assembly that doesn't (to my knowledge) require any maintenace. Hopefully there are enough of this issues to warrant an investigation and possible recall. Thank you,
- Syracuse, UT, USA
My car seat undercarriage is disattached. I took my car in to a nearby Ford dealership and was told my VIN number was not associated with the recalls. Although my car's VIN did not have a recall, I am having the same issues as everyone else that had a recall. I was unable to adjust my car seat for suitable driving and therefore ended up having an accident. I tried to reach out to several companies in reference to my seat issue. No one could help me bc my VIN number didn't match. I have been trying to get assistance with this issue since 6/2020 but was turned away at platimum Ford in terrell tx. Please have someone to contact me as soon as possible I had a wreck 12/28/20 my airbag did not deploy until after the crash. The force of the air bag broke my husbands arm, I am not pleased with Ford recall procedures because all defects that happened to my car prior to my wreck were being overlooked because my VIN number did not match the recalls list. I feel like just because a car was not manufactured in a certain area and in a certain period of time should all be accepted if a flaw alike what's notified.
- Vidalia, LA, USA
When pushing the start button, the car struggles to start. The battery was checked and no problems were found. Sometimes the car does not detect when the drivers seatbelt is not on while driving or sitting still. The beeping sounds the car typically makes when backing, alerting the driver is a completely different sound now. Other beeping noises are also different sounds and pitches. The engine light turns on and off. Faint scratching noise under the hood. Windows will go down by themselves.
- Powhatan, VA, USA
My friend aron was having an emergency when woke up at 4:00am to come to his help. After waking up with a redbull, I was then heading to the house at wich aron lives. I was unfortunately an to my surprise. Lost complete control of my 2016 Ford Fusion the steering wheel locked. As did the tires. And to my horrible experience of this car in motion then accelerated to 40 miles an hour. I was completely helpless as to redirect the car in motion to a safe path. I remember the Fusion was airborne after I was off the road hitting a ditch. The Ford flipped upside down. I sustained head injuries and back an as well. My arm was cutt up bad. Im now living with these scars for the rest of my life.
- Joplin, MO, USA
The contact owned a 2016 Ford Fusion. The contact stated that while driving at 25 mph, when the steering column locked up, causing the contact to drive off the road, the vehicle the independently increased in speed to 40 mph, and crashed into a ditch airborne. The vehicle landed upside down. During the failure, the steering wheel was unable to be maneuvered. There were no warning lights and the air bags failed to deploy. The contact suffered injuries to the head, left arm was cut deeply and elbow, elbow joint was injured, and a cut on the face. The contact was taken to the ambulance. The vehicle was towed to an impound lot. The vehicle was destroyed. The manufacturer was notified of the failure and advised that there was a recall on the steering. The vehicle was recalled for the steering column. A police report was filed. The failure mileage was 146,000.
- Jopling, MO, USA
Got in a car accident to where I experienced injuries and the air bags did not deploy
- High Point, NC, USA
Airbag light stays on diagnosed with failed OCS system
- Placerville, CA, USA
- Galena, OH, USA