10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
51,282 miles

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« Read the previous 20 complaints

problem #60

Jul 012020

Fusion

  • 132,000 miles
Shift dial get stuck in park, will not shift out of park even with the override, have had it looked at twice, both times there was "no problems, " and the shop always it works when the tow truck drops it off. It happens on and off, never gives an error message or throws a code. Could be driving one minute, get home, shut the car off, a couple hours later get back in, and it doesn't shift anymore. It's extremely inconvenient and considering the Ford dealership says "this happens a lot" I don't understand why they don't recall the faulty cable or relay or transmission or shift dial if it happens all the time, because after taking it to 3 different shops, they all have no answer to the issue, just to "deal with it". and the fact that the override doesn't work is a big problem. But Ford does their thing and I guess won't recall something they know is a problem on many of their 2017 Ford Fusion SE's even though it's a safety issue but I guess that's Ford, more about pumping crap cars out than they are worried about making them safe when the same problem occurs on multiple 2017 Ford Fusion.

- Seminole, FL, USA

problem #59

Sep 182020

Fusion

  • 46,000 miles
Check engine light came on with 3 codes P051B pertaining to the crankcase pressure sensor, upon further investigation I've noticed that the 1.5L ecoboost 2017 Ford escape has a recall but not the 1.5L ecoboost 2017 Ford Fusion, the system failed to no fault of my own. Recall needed due to fault of Ford manufacturing/equipment. I noticed the check engine light turned on during one of my daily commutes back home from university.

- Logan, OH, USA

problem #58

Sep 072020

Fusion

  • 80,000 miles
I was in a the middle of a drive thru and I put my car in park and engine light came on, my gear shifter was flashing in all the gears and on the dash it was saying shift system fault service required. I couldn't put it in any gear. It wouldn't start until some guy came over and said the same thing happened to his Ford Fusion. He knew how to get it back in park and showed me what happened. He has said that there was a recall for that part.

- Harrisburg, IL, USA

problem #57

Sep 022020

Fusion

  • 71,063 miles
The contact owns a 2017 Ford Fusion. The contact stated that the power train automatic transmission torque convertor failed. The contact stated while driving 62 mph and depressing the accelerator pedal, the vehicle started to shudder and jerk. No warning light was illuminated. The contact also stated that on another occasion, the vehicle stalled without warning. The vehicle was restarted and started to jerk. The vehicle was taken to an independent mechanic and was informed to take the vehicle to a Ford dealer that there was a recall associated with the vehicle. The vehicle was later taken to dick smith Ford of columbia located at 7201 garners ferry rd, columbia, SC 29209, but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,063.

- St Matthew, SC, USA

problem #56

Aug 182020

Fusion

  • 80,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that the torque converter was not welded properly and caused the vehicle to go into lock mode while driving at an unknown speed. The contact stated that the refer to owners manual light illuminated. The contact called an unknown Ford dealer, located in union, New Jersey and was told that there was no recall on the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

- Linden, NJ, USA

problem #55

Jul 162020

Fusion

  • 86,100 miles
The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to drive, the gear shifter failed to shift out of park. The vehicle was towed to bob gillingham Ford (8383 brookpark rd, parma, oh 44129, 216-539-9191) however, a diagnostic test was still pending. The contact was concerned about a possible shifter cable detachment. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,100.

- Brooklyn, OH, USA

problem #54

Jul 102020

Fusion 4-cyl

  • 68,000 miles
I was backing out of my driveway from my car all of sudden stopped, and shifted back to park. Maintenance light was on and message said shift system fault. I turned of my car and back on same thing, tried the manual override it did the same thing. Tow truck ended up dragging my car on to the tow truck bed. I have a video of it doing it.

- Waynesville, GA, USA

problem #53

Jun 112020

Fusion 4-cyl

  • 124,000 miles
Thursday 6/11/20 about 7pm I was trying to back out of the driveway and the emergency break just came on and the car wouldn't drive anymore come to find out it was the shift link bushing. Almost caused me to wreck with oncoming traffic due to the sudden stop. I took it to rusty eck Ford in wichita ks today 6/12/20 and got it fixed. They made mention that this has been common with other Fusion so I figured I should report this issue today.

- Wichita, KS, USA

problem #52

May 292020

Fusion 4-cyl

  • 77,000 miles
My wife was at a shopping center. Backed out of the parking spot, stopped, then turned the shifter to drive. Shift fault popped up and the wrench symbol. Drive was lit on the shifter knob but the car wouldn't shift out of reverse. She cycled the ignition a couple times and it finally went into park and would shift normally.

- Providence Village, TX, USA

problem #51

Apr 272020

Fusion 4-cyl

  • 75,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled as a wrench was displayed on the instrument panel. The contact turned off and restarted the vehicle and the vehicle operated as intended. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle needed an oil change. The oil change was performed however, the failure recurred. Upon investigation, the contact linked her failure to NHTSA campaign number: 17V427000 (power train) however, her VIN was not included. The vehicle was not repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 75,000.

- Cartersville, GA, USA

problem #50

Apr 302020

Fusion

  • 37,700 miles
Car stalled after accelerating moderately hard into traffic from a stop and then quickly turning left into parking lot.

- Lockport, IL, USA

problem #49

Feb 072020

Fusion

  • 71,000 miles
Transmission needed rebuilt. Torque converter and value body went out.

- Ossian, IN, USA

problem #48

Feb 252020

Fusion

  • 0 miles
Vehicle doesn't move when put into gear... when taken for diagnostic, transmission code pops up...

- Mcallen, TX, USA

problem #47

Feb 112020

Fusion

  • 63,000 miles
I went to my car after work and attempted to start it but a shift system fault error occurred and the car began putting the emergency brake on when I tried to shift to park. It would say "shift to park" even when my knob showed that the gear was in park. It would also rotate the knob back to P every now and then when you attempt to shift into a different gear.

- Kansas City, MO, USA

problem #46

Jan 272020

Fusion

  • 60,000 miles
While driving. 17. Ford. Fushion. Car slows down while driving. Jerking took it in the dealership. They kept it a week. To tell me it had transmission. Problems. Torque converters. And needed a new transmission was not. Cover under warranty I am female and alway drove a Ford. Car. Never had any problems.

- Southfield, MI, USA

problem #45

Feb 032020

Fusion

  • 43,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while stopped at an intersection the vehicle stalled without warning. The contact placed the car in park turn the vehicle off and back on which resumed normal operation. The vehicle was taken to (auto giants temple hills 4600 branch ave, temple hills, md 20748 (240) 685-2274) who was unable to diagnose the vehicle. The contact was referred to a local Ford dealer. A dealer was not contacted. The vehicle was not repaired. The failure recurred intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

- Washington, DC, USA

problem #44

Jan 202020

Fusion

  • 90,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 35 mph, the brake light illuminated continuously. The vehicle was taken to heritage Ford 2100 sisk rd, modesto, ca 95350, for an oil change and the contact informed the dealer about the failure. The dealer informed the contact brake fluid was put into the vehicle in order to repair the failure. The vehicle was repair however, a day later the failure recurred. The contact mentioned that a whole can of brake fluid was replenished in the vehicle. The vehicle was taken to an independent mechanic where they informed the contact the brake line leaked fluid due to the transmission coming into contact with the brake lines. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 90,000.

- Modesto, CA, USA

problem #43

Feb 012020

Fusion

  • 4,200 miles
The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was being driven, the transmission started slipping and the parking brake activate simultaneously. The contact also indicated that the transmission torque converter was damaged. The cause of the failures were not determined. The local dealer covert Ford (11514 research blvd, austin tx) and the manufacturer were notified of the failure but no assistance was offered. The failure mileage was 42,000.

- Austin, TX, USA

problem #42

Jan 152020

Fusion

  • 96,000 miles
I have a 2017 Ford Fusion, purchased 6 mths ago. I was stationary in a parking lot, when I put it in reverse it immediately threw itself back in park and gave error 'shift system fault service soon'. cycled car on and off several times with the same result. There was no prior warning of any issues. I am reading this is happening to alot of 2017 Ford Fusion. I am out of warranty, the dealership is fighting me on warranty when I specifically said I would not buy it without one, and I cant afford to fix it. I still owe over $14,000 on this car and just having it 6 mths I am very disappointed. Hope this is recalled!

- Louisville, KY, USA

problem #41

Jun 012019

Fusion

  • miles
My car is jerking and the check engine light has not come on it has been since July and they can't tell me but it a recall on the 2.0 liter but not on mine for a 2.5 torque converter that is the problem and the guy at Ford place said it would be 2700 to fix I would rather run it in a river wow

- Franklin, AL, USA

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