The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle was pulling to either side, shaking, vibrating, and was very unstable. The vehicle was taken to the local mechanic who diagnosed that the torque converter weld studs had failed and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 17V427000 (Power Train). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 60,000.

- Edinburg, TX, USA

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward unintendedly and then went into LIMP Mode. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

- Corning, CA, USA

The contact owns a 2017 Ford Fusion. The contact stated that while shifted into reverse(R), the gear shifter inadvertently shifted back into park(P). The contact stated that she attempted to shift in another gear however, the gear shifter reverted to park(P). The power train warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and provided a case number and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 50,000.

- Lansing, IL, USA

The contact owns a 2017 Ford Fusion. The contact stated that while shifting into drive(D) or reverse(R), the vehicle inadvertently shifted to park(P) instead. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the gear box needed to be replaced. The mechanic repaired the vehicle. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 50,000.

- Lansing, IL, USA

The contact-??s husband owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to shift into gear. The transmission system failure message was displayed. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing failed, and the shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,500. The VIN was unavailable.

- Harrison, OH, USA

Over the last 11 months when I am driving I go to back into a parking spot and the gear shifter gets stuck in neutral and will not move. I have to turn the vehicle off and turn it back on to move it. This leaves me sitting in the middle of the parking lot at risk to get hit

- Winston-Salem , NC, USA

Vehicle transmission suddenly goes into what seems to be a limp mode and shifts really hard going into reverse and through all the gears and starts jerking

- Port Orchard, WA, USA

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to lose forward momentum. The contact depressed the accelerator pedal and the vehicle only revved and had not gained forward momentum. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was partially diagnosed and determined that the torque convertor and transmission had failed. The contact was informed that the failure was related to an unknown NHTSA Campaign. The contact researched online and related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

- Tacoma, WA, USA

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operation selects was in reversed. The car was accelerated by itself when I was driving the car and the dashboard did not gave me any warning light that something in the car need attention.

- Fairfield , CA, USA

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operator selects was in reversed.

- Fairfield , CA, USA

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to start. Additionally, while driving at an undisclosed speed, the transmission shifted out of gear unintendedly. The contact stated that the passenger's and driver's side windows failed to operate as needed. The contact also noticed excessive fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, who performed unknown repairs to the vehicle; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Asheville, NC, USA

The contact owns a 2017 Ford Fusion. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. The contact was able to veer to the side of the road. The contact stated that upon shifting into gear, the vehicle failed to respond and made abnormal sounds. The contact turned off and restarted the vehicle twice, and the contact continued shifting into gear until the vehicle responded, however, the vehicle would not exceed 2 MPH. The contact was able to drive to the nearby residence, where the failure reoccurred. The power train warning light illuminated and a message advising to see the Owner's Manual was displayed. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000. The contact stated that the issue occurred about 10 minutes from their home and the powertrain light did not come on until then. The contact took a video of the failure as it was happening and is also seeking reimbursement for the new transmission that was installed.

- Vermilion, OH, USA

The contact owns a 2017 Ford Fusion. The contact stated after refueling the vehicle, the vehicle failed to start on the first attempt. The vehicle then shuddered and started independently. The contact stated that the failure occurred several times after refueling the vehicle. Additionally, the contact stated that the vehicle was shuddering while shifting into gear and would shudder uncontrollably while in reverse (R). The contact also stated that upon coming to a complete stop, the vehicle shuddered and shut off. The contact was able to restart the vehicle. The contact stated that he would shift into neutral (N) or park (P) to prevent the failure from occurring while at a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the EVAP purge valve assembly and the spark plugs were replaced. The check engine warning light turned off; however, the failure persisted. The vehicle was taken back to the mechanic, where it was diagnosed that the torque converter needed to be replaced and related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included. Both the dealer and the manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

- Saint Louis, MO, USA

The contact owns a 2017 Ford Fusion. The contact stated while attempting to shift into gear, the gear shifter seized, and required to be manually hit to shift into the desired gear. There were no warning lights illuminated. The contact stated that the failure had been recurring intermittently. The vehicle was taken to a transmission specialist, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The message to "See Owner-??s Manual" was displayed. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.

- Columbia, SC, USA

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that while coming to a stop at a stop signal, the vehicle jerked forward. The contact stated that the failure recurred after shifting into reverse(R). The contact also stated that while his wife was driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to respond. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 105,000.

- Fairfield, CA, USA

Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at Riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence with the Eco boost engines. An investigation is warranted, Ford's negligence and poor build quality has become a safety concern.

- Addison, TX, USA

My transmission shift linkage is broken and keeps detaching from the transmission shift lever. According to the recall that is already out there for this issue, 2014-2016 Ford fusions are covered. My vehicle was manufactured in 2016 but is a 2017 model year. As such its using the affected parts but not part of the recall. The cost to repair it is well outside what I can afford.

- Lansing, MI, USA

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to start the vehicle, the transmission selector could not be shifted from park to drive. Upon inspection, the contact discovered that the transmission shift cable bushing had detached. The contact was able to reattach the shift cable bushing, but the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 65,000.

- Shelbyville, KY, USA

On July 21, 2022 I was driving my 2017 Ford Fusion I was driving on route 95 when my car started to over rev and began shaking, then I lost complete engine power. I nearly getting ran off the road from the cars behind me. Thank goodness I was in the right-hand lane when this incident happened. I had my 2017 Ford Fusion towed to Purvis Ford service center in Fredericksburg Virginia. The tech called me letting me know that my torque converter has failed and needs to be fixed. The cost was going to be $6,250 plus $200 diagnosis fee. I was made aware of the recall on the Fusions torque converter failure. I was told my Vin number isn't a part of the recall. I believe my car needs to be a part of this recall everything stated in the recall description my vehicle had done. What do I need to do to continue to get my vin number on this national recall.

- Sumerduck, VA, USA

I was driving my 2017 Ford Fusion it lost power to the engine. The car just revs when you hit the gas, the transmission failed. I was nearly ran off the road on route 95 back in July 2022, thank goodness I made it to the shoulder. I had my car towed to Ford service center and was made aware of the recall on the torque converter, also was informed that my vehicle isn-??t a part of the recall. I find it very odd that my car has been doing everything that the recall is explaining.

- Sumerduck, VA, USA