The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a Customer Service Satisfaction letter was mailed; however, the program had expired. The failure mileage was approximately 130,000.

- Claremore, OK, USA

The contact owns a 2017 Ford Fusion. The contact stated that upon start of the vehicle, the vehicle failed to move forward as the shift sys fault service required message was displayed on the instrument panel. Due to the failure, the vehicle was towed to a dealer where the contact was informed that the shifter cable bushing was defective and needed to be replaced. The contact's husband linked the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had been notified of the failure and was informed that the vehicle was not under recall. The vehicle had been repaired. The failure mileage was 101,413.

- Smiths Grove, KY, USA

Due to transmission issues from what in hearing. The cars front end locked up while i was driving. I could not push the car out of the steeet. It is stuck in park. Luckily I wasn't on the freeway. But I was on a busy street and the police had to block the road.

- Fontana, CA, USA

While driving 2017 Ford Fusion, the car began to jerk violently. After a few feet the car would only rev and would not accelerate. The car was restarted where it went into gear but after a few feet it jerked into the next gear violently and then would only rev. There were no lights on at the time of incident. Car had to be towed to dealer where it would not go into gear at all and at time of drop off the ABS and Traction control lights came on. Car has 112,000 miles and has already had the motor replaced due to the coolant leak into engine block. Was taken to the dealer and diagnosed with failed torque converter, pump, and solenoid repair quoted $4900. New transmission quoted at $6100.

- Dittmer, MO, USA

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the check engine warning light illuminated. The contact attempted to shift the vehicle into drive however, the vehicle failed to respond. The vehicle was diagnosed by an independent mechanic who stated that the shifter cable and the shifter cable bushing were missing and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that there were no recalls on the VIN for the failure. The failure mileage was 89,661.

- Steeleville, IL, USA

The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, it was difficult to shift the vehicle into drive(D). After restarting the vehicle, the contact stated that he was able to shift the vehicle into drive(D) and the vehicle was driven to the residence. There was no warning light illuminated. The vehicle was towed from the residence to the dealer to be diagnosed. The contact was informed that the shifter cable bushing had detached and needed to be replaced. The vehicle was repaired. After investigation, the contact related the failure to NHTSA Campaign Number: 21V376000 (Power Train). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 97,800.

- Sioux Falls, SD, USA

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter failed to shift out of park(P). The powertrain warning light was illuminated. The contact also stated that the vehicle hesitated while depressing of the accelerator pedal while driving at various speeds. The vehicle was taken to an independent mechanic however, a DTC code reader failed to retrieve a fault code to determine the cause of the failure. The mechanic then informed the contact that the failure was related to the transmission shifter cable bushing. The mechanic had reached out to the manufacturer and was informed that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 69,000.

- Chester, SC, USA

I am getting the Shift system error and error u200296 when I get it scanned. The shift linkage keeps popping off and we have replaced it multiple times making it impossible to change gears

- Bakersfield, CA, USA

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle was pulling to either side, shaking, vibrating, and was very unstable. The vehicle was taken to the local mechanic who diagnosed that the torque converter weld studs had failed and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 17V427000 (Power Train). The contact stated that the vehicle had experienced that failure listed in the recall. The failure mileage was 60,000.

- Edinburg, TX, USA

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward unintendedly and then went into LIMP Mode. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

- Corning, CA, USA

The contact owns a 2017 Ford Fusion. The contact stated that while shifted into reverse(R), the gear shifter inadvertently shifted back into park(P). The contact stated that she attempted to shift in another gear however, the gear shifter reverted to park(P). The power train warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and provided a case number and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 50,000.

- Lansing, IL, USA

The contact owns a 2017 Ford Fusion. The contact stated that while shifting into drive(D) or reverse(R), the vehicle inadvertently shifted to park(P) instead. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the gear box needed to be replaced. The mechanic repaired the vehicle. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 50,000.

- Lansing, IL, USA

The contact-??s husband owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to shift into gear. The transmission system failure message was displayed. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing failed, and the shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 78,500. The VIN was unavailable.

- Harrison, OH, USA

Over the last 11 months when I am driving I go to back into a parking spot and the gear shifter gets stuck in neutral and will not move. I have to turn the vehicle off and turn it back on to move it. This leaves me sitting in the middle of the parking lot at risk to get hit

- Winston-Salem , NC, USA

Vehicle transmission suddenly goes into what seems to be a limp mode and shifts really hard going into reverse and through all the gears and starts jerking

- Port Orchard, WA, USA

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle started to lose forward momentum. The contact depressed the accelerator pedal and the vehicle only revved and had not gained forward momentum. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was partially diagnosed and determined that the torque convertor and transmission had failed. The contact was informed that the failure was related to an unknown NHTSA Campaign. The contact researched online and related the failure to NHTSA Campaign Number: 17V427000 (Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

- Tacoma, WA, USA

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operation selects was in reversed. The car was accelerated by itself when I was driving the car and the dashboard did not gave me any warning light that something in the car need attention.

- Fairfield , CA, USA

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operator selects was in reversed.

- Fairfield , CA, USA

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the vehicle failed to start. Additionally, while driving at an undisclosed speed, the transmission shifted out of gear unintendedly. The contact stated that the passenger's and driver's side windows failed to operate as needed. The contact also noticed excessive fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, who performed unknown repairs to the vehicle; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Asheville, NC, USA

The contact owns a 2017 Ford Fusion. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost motive power. The contact was able to veer to the side of the road. The contact stated that upon shifting into gear, the vehicle failed to respond and made abnormal sounds. The contact turned off and restarted the vehicle twice, and the contact continued shifting into gear until the vehicle responded, however, the vehicle would not exceed 2 MPH. The contact was able to drive to the nearby residence, where the failure reoccurred. The power train warning light illuminated and a message advising to see the Owner's Manual was displayed. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000. The contact stated that the issue occurred about 10 minutes from their home and the powertrain light did not come on until then. The contact took a video of the failure as it was happening and is also seeking reimbursement for the new transmission that was installed.

- Vermilion, OH, USA