10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
33,760 miles

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« Read the previous 20 complaints

problem #26

Sep 282019

Fusion

  • 50,000 miles
While driving in traffic newer style vacuum pump failed in my 2017 Ford Fusion almost rear ended a truck while didnt know what the problem was talked to a few Ford dealers that told me it would be over a week before I would be able to get my car serviced. So I started to test my my parts got a P0012 and P0014 code and pinpointed a destroyed vacuum pump that had no suction.breaks assistance was lost

- Westminster, MD, USA

problem #25

May 182019

Fusion

  • 21,108 miles
The contact owns a 2017 Ford Fusion. On several occasions, while driving between 30 and 70 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to manley's belvidere Ford Lincoln (1800 N state St, belvidere, il 61008, (815) 544-2138) to be diagnosed, but the mechanic was unable to retrieve a fault code. The contact was informed that a software update was performed; however, the failure recurred. The manufacturer was contacted and provided case number: Cas-22298025. The approximate failure mileage was 21,108.

- Rockford, IL, USA

problem #24

Aug 202019

Fusion

  • 34,000 miles
My 2017 Ford Fusion had a low tire sensor leak. Upon an initial Ford dealer inspection to investigate the tire leak Ford dealership revealed to me that my car had no coolant left in it & engine was heating up & was dangerous to drive. Ford conducted a pressure test of the engine & I was told needed a new engine replacement. Needless, to say this is a dangerous situation for me to drive with a defective engine & appears I the consumer am out of $24,000 dollars paid & demand Ford manufacturer restitution!

- Marion, VA, USA

problem #23

Aug 132019

Fusion

  • 81,932 miles
While the vehicle was stationary with the brake pedal depressed, the transmission failed after trying to go into reverse the gears would not change, I attempted to place the vehicle in the drive position and the gear became stuck in the park position. The "shift system fault, see manual" message appeared.

- Stockton, CA, USA

problem #22

Jan 232018

Fusion

  • 2,300 miles
I have the 2017 Fusion sport 2.7L twin turbo and I purchased it new. On more than 30 occasions and at different speeds the vehicle loses all power without warning. I have had it to 2 different dealers who said there are no codes stored indicating this happened and since they weren't able to reproduce the issue that there was nothing they could do to help. I filed a complaint with Ford corporate but they closed my claim since they had no indication this was occuring. I have seen several complaints about this exact issue but yet they continue to deny the problem. On a few occasions I was on the highway running 70 miles an hour. How many people have to die for this to be acknowledged" the nhsta needs to make Ford step up and take care of the problem. Every time this has happened the car also put itself in park before car was at a complete stop which caused a hard jolt to the transmission. This is going to damage the transmission among other things over time. I paid $40,000 for this car and deserve to feel safe while driving it on the road. What if this was happening to your family would you just ignore it and make your family keep driving the vehicle knowing at anytime it could lose power and cause you to wreck? how come nothing is being done about this" make them buy my car or fix the issue so I don't have to put my life in danger in order to get work. I am a nurse I should be able to feel safe driving to work. This has not happened one time but we'll over 25-40 times since purchase.

- Carrollton, KY, USA

problem #21

Aug 072019

Fusion

  • 72,000 miles
Hi I have a 2017 Fusion that began to stall and have issues at 72,000 miles. After taking it to the mechanic they determined that a new engine was needed and have found bulletins stating this is due to a manufacturing defect known by Ford as Ford had released the bulletins. This defect leads to engine failure and is nothing caused by the driver but solely due to the fact that when certain engines were manufactured they were manufactured incorrectly. Ford is unwilling to pay for engine replacement even though they have admitted this is fault during the manufacturing processes if the engine is to stall or seize during driving this could lead to serious injury, accident, and even death. Ford is not recalling this engine at this time. Luckily my engine seized while stopped.

- Marion, IA, USA

problem #20

May 082019

Fusion

  • 70,000 miles
As I was driving on the highway my car engine started cutting out and check engine light came on. Replaced spark plugs, fuel filter and coil pack. Problem did not resolve. Took car to chapman Ford in scottsdale AZ. They found that the fuel injector in cylinder 2 had stuck open flooding the cylinder with gasoline and compromising lubrication in that cylinder. Repair requires removing engine and rebuilding it. Vehicle only has 70,000 miles on it of which 95% is highway miles. If I wouldn't have known to switch it to sport mode and keep the RPM up until I could get to a safe location it could have stalled on the highway causing a collision. After doing research online found that this is a common problem with the ecoboost 4 cylinder motor and should be a recall item. Ford refusing to pay for repairs on a car that's just over 2 years old. With previous Ford vehicles I have always been offered an extended warranty but was not on this vehicle.

- Maricopa, AZ, USA

problem #19

May 172019

Fusion

  • 52,000 miles
While driving the vehicle three block from my house the engine shut down and would not re-start. I pushed it into a parking lot and attempted to jump start it with no luck. I had it towed to airport marina Ford 5880 w. centinela ave, los angeles, ca. 90045. My vehicle has been at Ford service for three days and they have not been able to figure out the issue. The service advisor said they problem may be caused by the high voltage regulator or the transmission. My vehicle only has approximately 52,000 miles.

- Pacific Palicades, CA, USA

problem #18

Feb 012019

Fusion

  • 59,000 miles
The contact owns a 2017 Ford Fusion. While operating the vehicle, the check engine indicator remained illuminated and the vehicle vibrated and shuttered. The vehicle was taken to an independent mechanic who discovered coolant inside cylinder number one. The vehicle was not repaired. The vehicle was taken to peoria Ford (9130 w bell rd, peoria, AZ) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 59,000. The VIN was unknown.

- Prescott, AZ, USA

problem #17

Jan 302019

Fusion

  • 15,000 miles
Primary concern: Car loses all propulsion and goes into accesory mode when accelerating. I, as well as several others with 2017 Ford Fusion sport models, have lost total power while leaving red lights, stop signs, and worst of all, merging onto the highway. My car died under normal acceleration while attempting to merge on the highway, and while pulling away from a stop sign, on two different occasions, months apart from each other. A member of our facebook group of Fusion sport owners captured his car lose all power, on video, and his car is being bought back by Ford, but that is not enough. These cars, although fun and enjoyable, pose a serious threat to not only the owners of the car, but also to other drivers on the road who could hit us from behind, injuring of killing passengers in either vehicle, or vehicles nearby. This car needs to be recalled and removed from the road. Here is his video: Https://youtu.be/nlnn0hkrhtg

- East Amherst, NY, USA

problem #16

Oct 102018

Fusion

  • 26,000 miles
I was backing out of my driveway and the car did not go more than 10 feet backwards when the whole system shut down and had to restart. It took more than 10 minutes to restart and it took 3-4 times of putting on the brake and pushing the start button before the system would re-initiate. This was the second time the car had done this and the whole system and to re-start. I took it to the Ford dealership in upland, ca and they did a system/charging circuits-charge-test and nothing came from the test. The car is still under warranty but since they did not find anything it cost me $ 95.

- Upland, CA, USA

problem #15

Jan 152019

Fusion

  • 22,000 miles
Vehicle stalled while accelerating from a stop.

- Hopkins, MN, USA

problem #14

Jun 122018

Fusion 4-cyl

  • Automatic transmission
  • 11,000 miles
The contact was driving a 2017 Ford Fusion. While driving 70 mph, the vehicle lost power. There were no warning indicators illuminated prior to the failure. The vehicle was towed to the dealer (autonation Ford white bear lake, 1493 co rd E East, white bear lake, mn 55110) where it was awaiting diagnostic testing and repairs. The manufacturer was not notified of the failure. The failure mileage was 14,600.

- Ridgefield, CT, USA

problem #13

Mar 232018

Fusion

  • 28,116 miles
Engine stalled while driving..steering locked. Could not restart the car.narrowly avoided an accident.

- Escondido, CA, USA

problem #12

Feb 172018

Fusion

  • 18,000 miles
Car was accelerating on the highway at about 50 mph and out of no where car shifts very hard and all power is lost. Had to limp to the side of the highway and shut it off. This was very dangerous. After a restart it seemed to act fine until today when the same thing happened on a local road at about 20 mph.

- Bloomingdale, IL, USA

problem #11

Feb 142018

Fusion

  • 21,000 miles
Driving on road roughly 40 mph and vehicle completely lost power. Car lost power and started slowing down. Error message on the dash "full accessory power active:. needed to immediately pull off to the right of the road in order to avoid traffic. This is a serious issue.

- Dearborn, MI, USA

problem #10

Jan 012018

Fusion

  • 31,225 miles
Owner went to pass another vehicle at speed and used the cars "sport mode". when owner enabled sport mode car sputtered and lost majority of power and displayed a "see manual" light. Owner drove car to jordan Ford of san antonio where the presented him with code P0234 for turbocharger overboosting. Dealership reset cars computer and did nothing else.

- Schertz, TX, USA

problem #9

Dec 142017

Fusion

  • 8,500 miles
Car is a 2017 Ford Fusion sport 2.7L ecoboost car stalled randomly. Drove for about 20 minutes prior to stalling. Was stopped at a busy intersection on a city street about to make a left hand turn, the car stalled and went into full accessory mode. Started the car back up afterwards with no problems. Car has 8500 miles on it. A car stalling while in drive is unsafe in the case of being on train tracks, stalling could be fatal. Can not be replicated and no codes thrown. With no codes, dealer has no idea what the issue could be. Several others (car experts, some ase certified) state camshaft position sensor could be the fault.

- East Meadow, NY, USA

problem #8

Nov 272017

Fusion

  • 18,676 miles
Have had car for just one year 18676 miles and it has turned off randomly 3 times during this time. Randomly under light driving conditions while making a turn the car looses power and when you look at the dash it says full accessory like you just pushed the button with out touching the brake to start. Once coasted to a safe location you can restart the car and everything runs fine. No codes are logged when this issue occurs. This could be a serious issue as you have no warning when it happens and it leaves the car without power.

- Baton Rouge, LA, USA

problem #7

Nov 212017

Fusion

  • 13,200 miles
Upon decelerating, my car stalled in traffic. I was driving on a Suburban city street at approx. 35 mph, and decelerated to a complete stop. Upon pressing the gas to start going again, I noticed the engine had shut off. This is extremely unsafe, as a car that loses power while driving could cause a crash. I have taken my car to the dealership for inspection.

- Downers Grive, IL, USA

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