The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle jolted and there was white smoke coming from the exhaust pipes. The vehicle was taken to a local independent mechanic where it was diagnosed with a coolant intrusion and a blown head gasket. The mechanic related the failure to the Customer Satisfaction Program: 21N12. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

- Hortense, GA, USA

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked and occupied, and attempting to start the vehicle, the check engine warning light illuminated. The contact stated that after shifting into reverse and reversing out of the driveway, the check engine warning light illuminated. The local dealer was contacted. The vehicle was taken to the deale, r where it was diagnosed with coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 47,183.

- Chesapeake, VA, USA

Engine is losing coolant into the cylinders which causes car to overheat. When this happens car shakes and runs rough. When this occurs while driving down the road, thick white smoke comes from the exhaust blinding the cars behind us. If car dies, you lose power steering and brakes become very difficult to push. We had a repair shop check it out and coolant is leaking on top of the piston and exiting through the exhaust. The engine light comes on just before car begins to act up. According to our mechanic, it appears the engine block has a design flaw and Ford has issued a Technical Service Bulletin explaining the problem. Attached a picture of when it just begins to smoke. After a few seconds it fills the entire shop.

- Tennessee, IL, USA

While driving the car, the engine indicator kept blinking then the car kept shaking. The Ford Service did inspection and found that there has been a coolant leak to Engine Oil which caused Engine Failure due to cylinder break.

- Alexandria, LA, USA

Coolant leak in the 3# cylinder mechanic said I need a new engine

- Sumter , SC, USA

Check engine light came on at around 80,000 miles after 30 min drive. Next day would not start. Jumped it and drove to autozone. Autozones check engine reader stated spark plugs. Drove it to local ford dealership where test came back the third cylinder misfiring because coolant is low and leaking into the engine. Quick google search states many 2013-2018 fusions have a recall for this issue however my specific vin is not included. Dealership never mentioned other fusions being recalled for this. Could have started an engine fire or lost control.

- Drexel Hill, PA, USA

The contact owns a 2017 Ford Fusion. While the contact's son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine became overheated with several unknown warning lights illuminated. The vehicle was driven to the shoulder of the road. The contact's son drove the vehicle to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where the failure was confirmed to be engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,595.

- Norway, ME, USA

Noticed difficulty starting the vehicle and smoke coming out of the exhaust and the check engine light came on with code PO302. Found this was associated with coolant leaking into the engine which caused the coolant level to decrease and had to add coolant to prevent the car from over heating. These leaking fluids could have leaked onto exhaust parts causing the smoke and possibly could have started a fire in the vehicle. I took the vehicle to Rodeo Ford in Goodyear Az. and they confirmed the code displayed and smoke coming from the exhaust and had to add more coolant right away. They confirmed coolant was leaking into the engine and checked for the recall and said my vehicle was not listed as part of the recall even though other 2017 Ford Fusions were part of the recall. They replaced the engine costing me $10,039.35 and said that the vehicle may be added later to the recall NHTSA Recall ID 17V209

- Goodyear, AZ, USA

My Fusion is a 2017 and in 2015 Ford reported a problem with the Eco-Boost engines. The issues is there is a flaw in the production of the engine that could cause a crack in the cylinder and allow coolant to enter the chamber and once that happens the engine fails. Ford did offer a customary recall for the engine, but it was limited on miles and time. I was never informed of the customary recall. My engine has a small crack that has leaked a small amount of coolant into the cylinder. The car still functions. My concern is that if the engine fails while it is being driven, that the engine will seize and the car will stop, and an accident could occur. Since I was sold a car with the defective engine, and it was not disclosed to me, I want ford to replace the engine, since my engine has the defect, before it becomes a safety hazard.

- Chubbuck, ID, USA

The contact owns a 2017 Ford Fusion. The contact stated that while driving on several occasions at various speeds, the vehicle started sputtering with the check engine warning light illuminated. The vehicle was taken to dealer where it was diagnosed and determined that there was coolant intrusion into the engine and the engine needed to be replaced. The manufacturer was notified the failure. The failure mileage was 50,000.

- Castleton, NY, USA

The contact owns a 2017 Ford Fusion. The contact stated that while driving on several occasions at various speeds, the vehicle lost motive power with a misfire coming from the engine. The vehicle was driven to the residence. The contact stated that the next day, when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a misfire coming from the spark plugs. The vehicle was taken to the residence. The contact stated that while driving to the residence, the temperature gauge went to Hot. The contact checked the coolant reservoir and became aware that the coolant reservoir was empty. The contact added coolant. The following morning the vehicle was started, and there was white smoke coming from the exhaust pipe. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

- Ripley, TN, USA

Coolant leaking into cylinder causing engine problems.

- Suffolk, VA, USA

The temp gauge suddenly jumped up and alert said coolant was low. Driving on freeway, car shut down before I could get into a shoulder. Big rigs swerving around me, could have been killed. No leaks under car. Cap off the coolant reservoir and the coolant level bubbles up back to normal. After that, even driving one mile makes the temp gauge jump up and drop down erratically. Quoted more thank $8,000 to repair because it requires a new engine? Ford dealership said this is very common issue for Ford Fusions, that it is a design flaw and many of their clients have had similar safety scares.

- Lawndale, CA, USA

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 97,000.

- Detroit, MI, USA

Coolant leak on engine leading to white smoke coming out of exhaust engine is on brink of ruin. This model is not covered underneath any of the recalls, even though it has the eco-boost. Diagnosed by Ford dealership.

- South Amboy , NJ, USA

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted and went into LIMP Mode. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for further assistance. The failure mileage was approximately 102,900.

- Myrtle Beach, SC, USA

Ford is currently telling me that coolant has mixed with my engine oil and that the entire engine needs to be replaced. However, after doing some research, I found that this is a known issue with these engines, and even a Ford representative acknowledged that it's been an ongoing problem.

- Glendale Heights , IL, USA

Just got my car I-??m financing (used) It-??s been giving me problems since I got it slow acceleration, overheat., engine stalling Start and go Option isn-??t working. Can I have a professional assist me with a recall maintenance please

- North Las Vegas , NV, USA

We own a 2017 ford fusion with 72,000 miles and I took it to the dealer because the engine light came on, after a couple of days at the dealer they contacted me and said I needed a new engine due to the coolant intruding in one of the pistons, I did some research on line and found out that a lot of other people seem to have had the same issue with the 2.0 eco boost engine and found out that the engine block is defective from the manufacturer, I reached out to Ford customer service and they said they couldn-??t help me with this issue since my warranty was expired, I ended up replacing the engine for a new one at a cost of over 8,300 dlls and I was told to keep my receipt in case of a recall on this issue. I didn-??t want to buy another car since I I just had purchase a 2025 F-150 and i don-??t want 2 car payments and my wife-??s 2017 ford fusion is in an immaculate condition except for the engine failure.

- Menifee, CA, USA

The contact owns a 2017 Ford Fusion. The contact stated while driving 60 MPH, he noticed white smoke coming from the rear of the vehicle. The check engine and coolant warning lights illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that coolant was leaking into cylinder #3 and that the engine would need to be inspected. The vehicle was not repaired. The manufacturer was notified and provided the contact with the recall number, and opened a case. The contact was relating to the failure of Technical Service Bulletin: 22-2134 (Low Coolant, White Exhaust Smoke And/or Illuminated); however, the VIN was not included in the bulletin. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 122,000.

- Maywood, IL, USA