10.0

really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
34,630 miles

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« Read the previous 20 complaints

problem #317

Apr 102025

Fusion

  • miles
My engine is now in need of replacement after 87k miles due to a coolant intrusion that Ford refuses to do a recall for my car. However, they recalled other 2017 ford fusion se-??s with 2.0 engines for the same issue.

- Westlake, OH, USA

problem #316

Apr 042025

Fusion

  • miles
I own a 2017 Ford Fusion with 49,300 miles. The engine light went on and the car was shaking and couldn't be driven over 40 miles per hour. I brought it to the dealer and they said that the coolant leaked into the engine and that I needed a new engine. I recently found out that these engines are defective, and Ford knowingly has been selling these cars.

- Williamstown , NJ, USA

problem #315

Mar 312025

Fusion

  • miles
My vehicle was just disagnosed with the coolant intrusion issue outlined in TSB 19-2346. I have owned this car for over 6 years and not once has anybody mentioned this well-known issue to me. I am disappointed I had to find out about it by experiencing it firsthand, and then going online and reading the stories of counless other drivers who have had the same issue. This engine design is clearly faulty and Ford has been aware of the issue with these engines since at least 2019. How can it be 2025 and a recall has not been initiated"?" This is unacceptable. I am now stuck with a $10,000 repair bill for a new engine because the dealer repair tech warned me not to drive it any further without repair or else risk an engine fire or even an engine seizure which would likely cause an accident. Had I been aware of this inevitible issue sooner (due to a recall or any other manditory notice), I would have traded the car in long ago.

- Bolingbrook, IL, USA

problem #314

Mar 172025

Fusion

  • miles
my Ford Eco Boost engine has a coolant intrusion which can cause overheating and possibly engine fire. There is currently a class action lawsuit against Ford and Ford has issued a TSB bulletin for this problem.

- Orlando , FL, USA

problem #313

Nov 222024

Fusion

  • miles
Engine overheats. Stalls while driving. Seizes up. Coolant intrusion

- Springfield , MO, USA

problem #312

Aug 192024

Fusion

  • miles
Coolant issue caused engine overheat which lead to cylinder misfire and engine failure

- Caledonia, MI, USA

problem #311

Mar 112025

Fusion

  • miles
Defective head gasket or other parts led to coolant entering into the engine and causing the engine to sputter and seize. The car randomly started hiccupping while driving and would rock back and forth when trying to accelerate. The car would launch slowly from a start and made a right turn on red risky. The problem has been confirmed by a Ford dealer. The mechanic said this is a "known problem" with these engines. This problem/engine, however, is not covered under warranty. The vehicle was inspected by a Ford dealership. There was a check engine light 3 days prior with no symptoms. The code came back with a cylinder 2 misfire. I made an appointment for the closest day possible. After 2 days, the car was a bit shaky and the unusual vibration was noticeable. On the third day, there were issues with power delivery, the sputtering became audible, and the shaking was intense. I brought my car into the dealer immediately.

- Waterbury, CT, USA

problem #310

Mar 142025

Fusion

  • miles
Ford 2017 - Coolant Intrusion - Mileage drove (116,700mi) Vehicle vibration during everyday start of the car. White smoke during every day start of engine. Engine check light is on. Took it to Ford dealer service, they confirmed its coolant intrusion and quoted 11k$ for long block replacement. I can-??t afford for it. Worried that it would lead to severe risk like engine fire in near future. Requesting NHTSA to extend it as a mandatory recall for all affected Ford Vehicles.

- Charlotte, NC, USA

problem #309

Feb 192025

Fusion

  • 49,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that upon starting the vehicle, the engine was shaking abnormally, with the check engine warning light illuminated. The contact checked the engine bay and noticed that the coolant reservoir was abnormally low level on coolant. The vehicle was taken to a local dealer and the contact was informed that there was a misfire in cylinder #3 due to coolant intrusion in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 49,000.

- Canton, MI, USA

problem #308

Feb 012025

Fusion

  • miles
1.5 Ecoboost engine leaks coolant into cylinder(s) causing misfire and engine overheating due to failed head gasket, cylinder head or crack in engine block. Ford TSB 21N12, 22-2322 and others address this exact issue. Ford failed to notify me of TSB, and the short time Ford allowed to replace engine has expired. Contact with Ford Corp resulted in no help with my car.

- Pottsboro, TX, USA

problem #307

Jan 022025

Fusion

  • miles
The cylinder wall failed which led to coolant loss into the motor

- Grand Rapids , MN, USA

problem #306

Feb 252025

Fusion

  • 86,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The message to clean around the gas cap was displayed. The contact stated while driving 30 MPH, the vehicle made an abnormally loud sound and was vibrating. The contact pulled over to the side of the road. The contact noticed that the sound was coming from the fuel tank flap. The contact stated that while pushing the fuel tank flap, the contact felt a significant air pressure, and the failure ceased after the flap was closed; however, the failure recurred while the flap was not completely closed. Additionally, the contact stated that the vehicle was experiencing rough idling and the vehicle stalled while at a traffic light. The contact stated there was black smoke coming from the tailpipe. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP system was leaking, and the EVAP canister control valve had failed and needed to be replaced. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 86,000.

- Kansas City, MO, USA

problem #305

Feb 102025

Fusion

  • miles
I have a 2017 Ford Fusion with 47,000 miles on it. There is no more warranty. I took my car in to get the recall fixed and I was told I need a new engine because the coolant was leaking into cylinder. I read online that there a numerous complaints about this. I should not at 47,000 have to pay for a new engine.

- Carol Strream, IL, USA

problem #304

Sep 022024

Fusion

  • miles
The engine light came on. Brought it to have it checked. They said it was a mechanical issue. Drive it from Connecticut to South Carolina. Light came back on and went to three different mechanics. Last one said the engines on this model are defective. Brought it to Ford they said I can put in a new engine for $9,600. It has engine coolant leaking into the engine. Spark plug has melted into the engine and can-??t be removed. The car has 65,000 miles on it. The car should have a 200,000 mile life.

- Myrtle Beach, SC, USA

problem #303

Feb 052025

Fusion

  • 140,000 miles
The contact owns a 2017 Ford Fusion. The contact stated while driving on the highway at 45 MPH, the vehicle lost automotive power. The maintenance required light to be illuminated. The contact pulled over, turned off, and restarted the vehicle. The vehicle was restarted, and the contact was able to continue driving. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.

- Knoxville, TN, USA

problem #302

Jan 172025

Fusion

  • miles
My son-??s 2017 Ford Fusion didn-??t hold its coolant. We took it to our mechanic to see what was going on. He diagnosed leaking coolant that has blown a head gasket and his car needs a new engine. We looked on the internet and found out that there is a recall on 2017 Fusions. We found out that this problem can cause fires in the car. Since this has been a problem in the past for Fusions We think this should be a recall concern since this has been a problem in the past with these vehicles. We do not want our son to perish in a vehicle that needs work that should be covered by a serious safety issue a FIRE.Please contact me at [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Rockford, IL, USA

problem #301

Oct 312024

Fusion

  • 74,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle started to hesitate while depressing the accelerator pedal. The check engine warning light was illuminated. Due to the failure, the vehicle was towed to a local dealer. The vehicle was diagnosed with engine failure due to coolant intrusion into one of the cylinders. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle remained in the possession of the dealer but was not repaired. The failure mileage was approximately 74,000.

- Columbia, MO, USA

problem #300

Jan 242025

Fusion

  • miles
A known issue on the 1.5 ecoboost happened which allowed coolant inntrusion into the cylinders. Only certain vins qualify for the recall, even though more of them have the same issue. My car needs a new engine but the vin does not show a recall.

- Boyce , LA, USA

problem #299

Jan 182025

Fusion

  • miles
Sudden loss of power while driving, misfiring causing sudden jerk while driving, almost rear-ended, white smoke/steam now showing from exhaust. Apparent engine coolant leak. While the 2017 Fusion 2.0L ecoboost is in the coolant leak recall this VIN is not showing a recall. Car is not safe or operable with this condition. It is available for inspection

- Bellefontaine, OH, USA

problem #298

Sep 252024

Fusion

  • 138,000 miles
The contact owns a 2017 Ford Fusion. The contact stated that while driving at 70 MPH, the vehicle hesitated and shifted out of gear independently. The contact stated that the vehicle decelerated independently. The vehicle was taken to a dealer where it was diagnosed with a blown head gasket. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 138,000.

- Wake Forest, NC, USA

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